topic Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card in Credit Cards

It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Wavester64 — Tue, 05 Mar 2024 01:03:37 GMT

There's a saying, if there was no such thing as BAD Luck, I would have no luck at all lol.

I should have saw this one coming. Back in 2020 when AOD was all the rage and they were giving out $25K SL like candy, I got $5K. Yes, I was happy to have it, and when I found out that you needed a HP on your credit to get a CLI, I always knew I would never do that. Fast forward to 2024. My credit is much better than it was. My NEW Accounts and INQs are much better than 4-years ago, and I find myself needing to actually DO a HP to get a bigger SL on my AOD VISA Signature CC, I decided to go for it. My first HP for a CLI EVER. I had no reason to believe I wouldn't get it. And as far as I read and were told, even though you could not get the card anymore, you could still get a CLI. Well I am here to tell you, you CANNOT Rather than post everything from another thread and post it here, I'll ask you to read ther other thread here.

And the final update to that thread is the following:

From a CSR I have been working with since this morning : "...I have just spoke with Patrick as well as our senior management team, it has been decisioned that moving forward we can no longer do a credit limit increase on our Signature Visa card. You are still able to keep the card with the same limit you have now, but the only option for a credit limit increase would be to switch to our Visa Platinum card.
I am so deeply sorry for this miscommunication and any inconvenience this may cause!..."

It's all good I guess - nothing lasts forever. I can't tell you how much I $$ have saved and will continue to save using that "Unicorn" of a card

So now my question to my MF Family is this : what would be the logical thing to do with that HP? I finally got the CHASE FF I had wanted all these years this past weekend so I am not that concerned with 5/24 right now (not to mention a few more INQs and new accounts will fall off this year). Do I just take the HP hit and move on? AOD is saying I can try for their Platinum card, but you can see from my signature I don't need that. I mean, the additional SL on the Platinum would help with credit usage #s, but they are already good at 7% and that will drop anyway once the CHASE card starts reporting.

What do you suggest I do? Per the agent, the HP is good for 30-days.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

CorpCrMgr1 — Tue, 05 Mar 2024 01:28:31 GMT

I'd go for the Platinum.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Anonymous — Tue, 05 Mar 2024 01:34:58 GMT

On any other card I would be predicting that existing users would be force-converted (first stop new apps, then stop account changes like CLIs, then convert the card) but the imminent demise of the AOD 3% has been proclaimed for too long!

Still, being willing to increase the CL, but only if you convert the card, isn't a great sign...

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Traveler101 — Tue, 05 Mar 2024 02:11:37 GMT

Sorry to hear you were not successful. But times are changing regrettably.

I have no cards with them. I did look at their site. The posted low rate is highly attractive on their Platinum card. If current, that beats out Navy.

I've been I'm your shoes at times. A hp, and unsure to let it ride out or use it. Most recently was from BCU. At the last minute I sent them an email. I told them I would like to do the card in addition to the vehicle they just financed. I told them, I'd accept a card with a 30k line at the best rate. 15 minutes later, it was approved by underwriting.

Point is, it has a good rate. You took a hp. While you may not need it now, if they offer credit protection and a higher limit, that suits you up for a great emergency card should the need arise.

I'd say tell them, you will take it with a 25k line or so and see if they bite. Best of luck to you in whatever you decide.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Anonymous — Tue, 05 Mar 2024 02:17:23 GMT

@CorpCrMgr1 wrote:
I'd go for the Platinum.

I would just want to be REALLY REALLY certain that this won't some how mess up and get the 3% card converted.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

SouthJamaica — Tue, 05 Mar 2024 05:20:10 GMT

@Wavester64 wrote:
There's a saying, if there was no such thing as BAD Luck, I would have no luck at all lol.

I should have saw this one coming. Back in 2020 when AOD was all the rage and they were giving out $25K SL like candy, I got $5K. Yes, I was happy to have it, and when I found out that you needed a HP on your credit to get a CLI, I always knew I would never do that. Fast forward to 2024. My credit is much better than it was. My NEW Accounts and INQs are much better than 4-years ago, and I find myself needing to actually DO a HP to get a bigger SL on my AOD VISA Signature CC, I decided to go for it. My first HP for a CLI EVER. I had no reason to believe I wouldn't get it. And as far as I read and were told, even though you could not get the card anymore, you could still get a CLI. Well I am here to tell you, you CANNOT Rather than post everything from another thread and post it here, I'll ask you to read ther other thread here.

And the final update to that thread is the following:

From a CSR I have been working with since this morning : "...I have just spoke with Patrick as well as our senior management team, it has been decisioned that moving forward we can no longer do a credit limit increase on our Signature Visa card. You are still able to keep the card with the same limit you have now, but the only option for a credit limit increase would be to switch to our Visa Platinum card.
I am so deeply sorry for this miscommunication and any inconvenience this may cause!..."

It's all good I guess - nothing lasts forever. I can't tell you how much I $$ have saved and will continue to save using that "Unicorn" of a card

So now my question to my MF Family is this : what would be the logical thing to do with that HP? I finally got the CHASE FF I had wanted all these years this past weekend so I am not that concerned with 5/24 right now (not to mention a few more INQs and new accounts will fall off this year). Do I just take the HP hit and move on? AOD is saying I can try for their Platinum card, but you can see from my signature I don't need that. I mean, the additional SL on the Platinum would help with credit usage #s, but they are already good at 7% and that will drop anyway once the CHASE card starts reporting.

What do you suggest I do? Per the agent, the HP is good for 30-days.

Me, I would go for the platinum card.

BTW I disagree with your assessment of your luck. I think anyone who has an across-the-board, uncapped 3% cash back card with a $5k limit is very lucky indeed. The card probably won't be around much longer anyway. It was a poorly thought out business model from the outset. They probably thought they would make up for the hit they're taking by collecting interest. But they set their underwriting standards so high that they didn't bring in the type of cardholders who carry balances.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

GZG — Tue, 05 Mar 2024 05:49:33 GMT

@Wavester64 wrote:
What do you suggest I do? Per the agent, the HP is good for 30-days.

sorry if I missed parts of the story but, based on what I read:

you applied for a CLI knowing it would be a HP

you got a HP

they decided they aren't doing CLIs on the 3% AOD card anymore

???

you get to use the HP for something you didn't apply for because reasons

I'd be demanding they remove the HP, personally, no chance I'm letting them get a HP on me, particularly if they do end up nerfing the 3% for the current cardholders.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

ptatohed — Tue, 05 Mar 2024 06:49:52 GMT

W64, that really blows. I do feel (and I could be wrong) that they CAN give you a CLI on your 3% Visa Sig. I would call and ask to speak to the manager. I can't guarantee anything but if you want to PM me, I can give you the name and contact info/e-mail address to the very nice rep who helped me 1.) originally get the card and 2.) later, with my CLI.

I know W64 knows my story of my AOD CLI but for others that didn't see it (and care), here is my story:

https://ficoforums.myfico.com/t5/Credit-Card-Approvals/Sweet-Got-my-5k-AOD-CLI-5k-gt-10k/m-p/6658278

As for those who think the end is near for the 3% Visa Sig, I won't argue and I won't say you are wrong but I will say I do have a glitter of hope that she will be around a little longer. I (possibly incorrectly) am basing this in part on the fact that they (AOD) were so profitable last year that they sent out $25 bonus dividends to EVERY member. With 35,000 members, that's almost $900,000 profit that they were able to share with their members. If they had a bad year, sure the 3% CB card might be the first place to cut. A good year like that? I think (hope) we are good for at least 2024, and hopefully longer. :fingerscrossed:

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

coldfusion — Tue, 05 Mar 2024 13:54:17 GMT

@GZG wrote:
@Wavester64 wrote:
What do you suggest I do? Per the agent, the HP is good for 30-days.
sorry if I missed parts of the story but, based on what I read:

you applied for a CLI knowing it would be a HP

you got a HP

they decided they aren't doing CLIs on the 3% AOD card anymore

???

you get to use the HP for something you didn't apply for because reasons

I'd be demanding they remove the HP, personally, no chance I'm letting them get a HP on me, particularly if they do end up nerfing the 3% for the current cardholders.

Glad I saw this because I was going to say essentially the same thing. It isn't on you if they chose to no longer offer the option but did not adequately communicate to internal staff or update their application software to not process the request.

What you can consider doing is to send them a letter CMRR saying something along the line that since they are no longer offering the ability to be approved for CLIs on the card and neither inhibited the ability to request one or otherwise disclose that info before you applied they should not have processed your application and therefore you want the hard pull withdrawn within 30 days. If they don't respond positively and the inquiry is still reporting 31 days after they get the letter (that's one reason why the CMRR) file an online NCUA complaint.

A withdrawal takes a bit of work on their part and they may not have a lot of experience in how to do it but that's an AOD problem.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Wavester64 — Tue, 05 Mar 2024 19:23:40 GMT

@coldfusion wrote:
@GZG wrote:
@Wavester64 wrote:
What do you suggest I do? Per the agent, the HP is good for 30-days.
sorry if I missed parts of the story but, based on what I read:

you applied for a CLI knowing it would be a HP

you got a HP

they decided they aren't doing CLIs on the 3% AOD card anymore

???

you get to use the HP for something you didn't apply for because reasons

I'd be demanding they remove the HP, personally, no chance I'm letting them get a HP on me, particularly if they do end up nerfing the 3% for the current cardholders.
Glad I saw this because I was going to say essentially the same thing. It isn't on you if they chose to no longer offer the option but did not adequately communicate to internal staff or update their application software to not process the request.

What you can consider doing is to send them a letter CMRR saying something along the line that since they are no longer offering the ability to be approved for CLIs on the card and neither inhibited the ability to request one or otherwise disclose that info before you applied they should not have processed your application and therefore you want the hard pull withdrawn within 30 days. If they don't respond positively and the inquiry is still reporting 31 days after they get the letter (that's one reason why the CMRR) file an online NCUA complaint.

A withdrawal takes a bit of work on their part and they may not have a lot of experience in how to do it but that's an AOD problem.

Hey @coldfusion Exactly what you are suggesting here is what my CSR recommended to me today. They asked me to email them again with all the details, addressing Equifax, and they are going to add something formal on their part as well to attempt to remove the HP from my CR. Lets see what happens. I'll update this thread once I find out how it turns out.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

coldfusion — Tue, 05 Mar 2024 19:49:03 GMT

@Wavester64 wrote:
@coldfusion wrote:
@GZG wrote:
@Wavester64 wrote:
What do you suggest I do? Per the agent, the HP is good for 30-days.
sorry if I missed parts of the story but, based on what I read:

you applied for a CLI knowing it would be a HP

you got a HP

they decided they aren't doing CLIs on the 3% AOD card anymore

???

you get to use the HP for something you didn't apply for because reasons

I'd be demanding they remove the HP, personally, no chance I'm letting them get a HP on me, particularly if they do end up nerfing the 3% for the current cardholders.
Glad I saw this because I was going to say essentially the same thing. It isn't on you if they chose to no longer offer the option but did not adequately communicate to internal staff or update their application software to not process the request.

What you can consider doing is to send them a letter CMRR saying something along the line that since they are no longer offering the ability to be approved for CLIs on the card and neither inhibited the ability to request one or otherwise disclose that info before you applied they should not have processed your application and therefore you want the hard pull withdrawn within 30 days. If they don't respond positively and the inquiry is still reporting 31 days after they get the letter (that's one reason why the CMRR) file an online NCUA complaint.

A withdrawal takes a bit of work on their part and they may not have a lot of experience in how to do it but that's an AOD problem.
Hey @coldfusion Exactly what you are suggesting here is what my CSR recommended to me today. They asked me to email them again with all the details, addressing Equifax, and they are going to add something formal on their part as well to attempt to remove the HP from my CR. Lets see what happens. I'll update this thread once I find out how it turns out.

Yay!

They can definitely have the inquiry withdrawn, since they appear to be willing to do this they will just have to follow the correct steps. Do understand that the process can take 1-2 months to be resolved. Good luck!

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

cws-21 — Tue, 05 Mar 2024 20:02:02 GMT

I know AOD FCU can remove a hard pull because they did so for me. For some reason, they did two hard pulls when I first applied and was approved for the Visa Signature. I contacted them and they were happy to remove the second hard pull.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Wavester64 — Tue, 05 Mar 2024 21:32:22 GMT

@cws-21 wrote:
I know AOD FCU can remove a hard pull because they did so for me. For some reason, they did two hard pulls when I first applied and was approved for the Visa Signature. I contacted them and they were happy to remove the second hard pull.

Thanks @cws-21 this is very promising for my situation.

Do you recall how long it took to get it removed?

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

cws-21 — Tue, 05 Mar 2024 22:05:50 GMT

@Wavester64 wrote:
@cws-21 wrote:
I know AOD FCU can remove a hard pull because they did so for me. For some reason, they did two hard pulls when I first applied and was approved for the Visa Signature. I contacted them and they were happy to remove the second hard pull.
Thanks @cws-21 this is very promising for my situation.

Do you recall how long it took to get it removed?

If I remember correctly, it was a matter of days or a very few weeks.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Wavester64 — Wed, 03 Apr 2024 19:58:57 GMT

Well I just wanted to update the MF Family. I went thru all the motions, back and forth with AOD, Equifax several times and the end result (to make a *long* story short) : Equifax is saying legally they cannot remove the HP, that it needs to stay on there for 2-years. So that's it. I am at the 30-day mark already for the HP, and at this point, I even wonder if I had wanted to use it for another product maybe AOD would mess that up too, so I am going to leave well enough alone. Whole situation is very disheartening, but I'll live

EDIT: I do want to add that AOD and Equifax were both very courteous all throughout this situation and it was a pleasure speaking/texting to both.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

ptatohed — Wed, 03 Apr 2024 20:32:22 GMT

Bummer. Sorry Wave. Thanks for the update.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

coldfusion — Thu, 04 Apr 2024 12:22:59 GMT

This was in response to you filing a NCUA complaint?

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

CreditCuriosity — Thu, 04 Apr 2024 12:39:12 GMT

No rocking the boat please.. Going on 4 years strong and just put 8k on it in March. Long live the AOD card please

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

Wavester64 — Thu, 04 Apr 2024 15:55:14 GMT

@coldfusion wrote:
This was in response to you filing a NCUA complaint?

I had to look up "NCUA"

"The NCUA (National Credit Union Administration) is responsible for regulating federal credit unions, insuring deposits, and protecting members of credit unions."

So to answer your question: No. This was reaching out to AOD to make it (HP) right. They inturn went to Equifax, Equifax said it had to be done via customer. Then Equifax told me they could not do it. They were legally bound to keep it on my report for 2-years.

Re: It's OFFICIAL : AOD no longer offers CLIs on their VISA Signature Card

GZG — Thu, 04 Apr 2024 16:22:58 GMT

@Wavester64 wrote:
Well I just wanted to update the MF Family. I went thru all the motions, back and forth with AOD, Equifax several times and the end result (to make a *long* story short) : Equifax is saying legally they cannot remove the HP, that it needs to stay on there for 2-years. So that's it. I am at the 30-day mark already for the HP, and at this point, I even wonder if I had wanted to use it for another product maybe AOD would mess that up too, so I am going to leave well enough alone. Whole situation is very disheartening, but I'll live

EDIT: I do want to add that AOD and Equifax were both very courteous all throughout this situation and it was a pleasure speaking/texting to both.

file a CFPB (who will kick it to NCUA) or NCUA complaint and get the inquiry removed

EQ is not going to remove the inquiry without AOD's say so, and you aren't speaking with somebody high enough at AOD to remove (withdraw) the inquiry because you took the inquiry under false pretenses (they allowed you to eat a HP for a credit product (CLI) they were no longer offering)

make it abundantly clear in your complaint what you agreed to a HP for and that you weren't given that not because you were declined but because they aren't offering CLIs on that product anymore and that both EQ and AOD refuse to withdraw the inquiry

the complaint should make it up high enough to speak to somebody who doesn't have their head ... it should be removed