topic Re: Sync Lowe’s now charging for paper statements in Credit Cards

Sync Lowe’s now charging for paper statements

Snook_on_the_Line — Thu, 18 Apr 2024 20:07:19 GMT

Just got an email from synchrony that starting next month I can start receiving paperless statements, or I will be charged $1.99/month.

I feel like I'm being extorted.

the fine print on the bottom of the email states that i will be charged 1.99 for a paper statement in any billing cycle that there is a balance of $2.50 or more

im gonna download and read over the new cardholder agreement and see if thee is any way to waive the fee

anyone else know anything about this

Re: Sync Lowe’s now charging for paper statements

ptatohed — Thu, 18 Apr 2024 20:13:25 GMT

Thanks for the head's up. That's terrible. They can reward paperless but shouldn't penalize paper. I wonder if there is a way to opt out of the fee?

Re: Sync Lowe’s now charging for paper statements

Anonymous — Thu, 18 Apr 2024 22:15:20 GMT

It makes sense to me, sending a paper bill costs a lot of money so if they can, they will charge. Obviously a problem if you don't have computer access, but that's probably not the case for people posting!

According to Companies can legally charge for paper statements in most states | wcnc.com

this is legal everywhere except PA and NY

(Setting up a great trivia question: "What do PA and NY have in common?")

Re: Sync Lowe’s now charging for paper statements

keekers — Thu, 18 Apr 2024 22:34:11 GMT

This already happens with other institutions. In this day and age it doesn't make sense to me to have paper statements. If someone wants paper statements they can download them and print them out if they'd like.

Re: Sync Lowe’s now charging for paper statements

CorpCrMgr1 — Thu, 18 Apr 2024 22:49:44 GMT

@Anonymous Two baseball teams?

Re: Sync Lowe’s now charging for paper statements

UncleB — Fri, 19 Apr 2024 00:55:30 GMT

@keekers wrote:
This already happens with other institutions. In this day and age it doesn't make sense to me to have paper statements. If someone wants paper statements they can download them and print them out if they'd like.

Some of the older people in my family don't have printers, so a change such as this would definitely be an inconvenience for them.

(Before someone mentions how cheap inkjet printers are... yes, I agree. However for someone who only prints a few pages each month the ink is prohibitively expensive since the cartridges dry out quickly - been there, done that. )

For me it's not a big deal; it's just another example of a nuissance fee for something that has until recently been accepted as 'normal'.

I personally appreciate having the option to get a paper bill (without a fee). Hopefully the rest of the Synchrony portfolio won't go down this same path.

Re: Sync Lowe’s now charging for paper statements

Alcuria — Fri, 19 Apr 2024 01:51:46 GMT

That's interesting! I let a friend know that lives in NY, as he was recently lamenting the monthly statement fee of $4/month his bank charges.

Re: Sync Lowe’s now charging for paper statements

AwsiDooger — Fri, 19 Apr 2024 04:45:18 GMT

I hold grudges and have a long memory. I will stop shopping at Lowe's and anywhere that enforces this policy

Re: Sync Lowe’s now charging for paper statements

coldfusion — Fri, 19 Apr 2024 11:19:01 GMT

@UncleB wrote:
Hopefully the rest of the Synchrony portfolio won't go down this same path.

That ship already sailed. Synchony previously announced they're doing the same for the Paypal card starting next month.

Re: Sync Lowe’s now charging for paper statements

keekers — Fri, 19 Apr 2024 13:42:56 GMT

@UncleB wrote:
@keekers wrote:
This already happens with other institutions. In this day and age it doesn't make sense to me to have paper statements. If someone wants paper statements they can download them and print them out if they'd like.
Some of the older people in my family don't have printers, so a change such as this would definitely be an inconvenience for them.

(Before someone mentions how cheap inkjet printers are... yes, I agree. However for someone who only prints a few pages each month the ink is prohibitively expensive since the cartridges dry out quickly - been there, done that. )

For me it's not a big deal; it's just another example of a nuissance fee for something that has until recently been accepted as 'normal'.

I personally appreciate having the option to get a paper bill (without a fee). Hopefully the rest of the Synchrony portfolio won't go down this same path.

Fair point; they could download and save a personal copy of the statements in that case.

Re: Sync Lowe’s now charging for paper statements

CorpCrMgr1 — Fri, 19 Apr 2024 15:59:10 GMT

@UncleB I pay all of my CC online. I never print a statement. I do have a seldom used printer.

Re: Sync Lowe’s now charging for paper statements

ptatohed — Fri, 19 Apr 2024 16:05:37 GMT

Any printing needs I have, I do at work. Wait, did I just say that out loud? :hide:

Re: Sync Lowe’s now charging for paper statements

CYBERSAM — Fri, 19 Apr 2024 17:41:25 GMT

Print the PDF if you must! 🙄

Welcome to the new millennium...

Re: Sync Lowe’s now charging for paper statements

Anonymous — Sat, 20 Apr 2024 15:04:15 GMT

@ptatohed wrote:
Any printing needs I have, I do at work. Wait, did I just say that out loud? :hide:

Yes, print out the bill and then submit the whole thing as an expense. Then no worries about even AF, let alone APR.

Re: Sync Lowe’s now charging for paper statements

gdale6 — Sun, 21 Apr 2024 20:21:49 GMT

Yup also will charge on the synch premiere mastercard.. USPS continues on a tear raising fees, 73 cents comin this summer am sure this is part of it though I detest all this kind of greed

Re: Sync Lowe’s now charging for paper statements

Anonymous — Thu, 25 Apr 2024 03:16:25 GMT

For those complaining, consider it the other way:

"LTL Bank Change in Terms

We are writing to inform you of a small change to your cardmember agreement. As you may be aware, energy and labor prices have been increasing so we are now forced to charge a nominal ($5/month) fee for those customers wishing to use on-line accounts. This service provides several benefits: your statements are all in one place and can be downloaded, transactions are searchable and sortable, there are various tools to analyze spend, and you can pay with one click. However, we realize this is not for everyone, and if you do not wish to pay this charge, your online account will be close June 1 2024, you will receive paper statements with a remittence slip for you to pay the bill"

Nah.

Re: Sync Lowe’s now charging for paper statements

DXness — Thu, 25 Apr 2024 05:02:55 GMT

@ptatohed wrote:
Any printing needs I have, I do at work. Wait, did I just say that out loud? :hide:

"My boss makes a dollar and I make a dime, that's why I print CC statements on company time"

Re: Sync Lowe’s now charging for paper statements

Snook_on_the_Line — Fri, 26 Apr 2024 13:18:49 GMT

I just realized that the two dollars is offset by the 5% off

in the name of science the next time I go to Lowe's I'm going to make a purchase and pay it off before the statement cuts and see if they charge me or not.

just gotta make it over $40 so the five percent covers the potential cost of the statement.

I want to know, but I don't want to pay to find out

Re: Sync Lowe’s now charging for paper statements

ptatohed — Fri, 26 Apr 2024 14:51:02 GMT

@Snook_on_the_Line wrote:
I just realized that the two dollars is offset by the 5% off

in the name of science the next time I go to Lowe's I'm going to make a purchase and pay it off before the statement cuts and see if they charge me or not.

just gotta make it over $40 so the five percent covers the potential cost of the statement.

I want to know, but I don't want to pay to find out

Whether you get 5% or not, you are still paying $2.

Re: Sync Lowe’s now charging for paper statements

firefox100 — Sun, 28 Apr 2024 12:23:48 GMT

Just called Synchrony bank for the Paypal mc and was told that they will start charging next month paper statements, so now I am on email statements.