topic Re: Amex closed all my accounts in Credit Cards

Amex closed all my accounts

themacallan — Mon, 24 Jun 2024 21:03:56 GMT

Long story short, there was an error on a Corp BK filing which has since been resolved. Corp BK had Amex listed despite $ 0.00 balance. Corp BK was ammended, Amex retroactievly removed, Judge approved, and filed.

Because of all this, Amex cancled all of my personal cards.

Years of payment history. High dollar amounts -- always paid in full --- 15+ years of perfect, always on time payment history.

Any hope of them re-opening my personal accounts? I don't even know how to send them the proof / paperwork that this was all a legal mistake and that it was properly corrected with the court.

Re: Amex closed all my accounts

sccredit — Mon, 24 Jun 2024 21:46:20 GMT

Was this a legit Business Card (no PG, use of @Work portal) or an American Express Business card on a business you own(ed)?

Re: Amex closed all my accounts

SouthJamaica — Mon, 24 Jun 2024 22:15:37 GMT

@themacallan wrote:
Long story short, there was an error on a Corp BK filing which has since been resolved. Corp BK had Amex listed despite $ 0.00 balance. Corp BK was ammended, Amex retroactievly removed, Judge approved, and filed.

Because of all this, Amex cancled all of my personal cards.

Years of payment history. High dollar amounts -- always paid in full --- 15+ years of perfect, always on time payment history.

Any hope of them re-opening my personal accounts? I don't even know how to send them the proof / paperwork that this was all a legal mistake and that it was properly corrected with the court.

Welcome to the forum.

I can't answer your question, but I would certainly want to talk to the underwriters and try and explain the situation.

Re: Amex closed all my accounts

pizzadude — Mon, 24 Jun 2024 22:17:38 GMT

Your name is associated with the Corp BK exactly how ? You're an officer / owner of company that is filing BK ?

Re: Amex closed all my accounts

themacallan — Mon, 24 Jun 2024 23:21:10 GMT

Amex Business card on business I owned.

Re: Amex closed all my accounts

themacallan — Mon, 24 Jun 2024 23:23:58 GMT

I'm corp officer of the business. It was included on the corp bk by mistake, then removed via the proper court process. To clairify, I have no personal bk --- low 800 scores across EX, EQ, TU. Extremely low util. Amex sent me an application for the Centurian card a while back as well. Now, I'm in the dog house over a filing mistake.

I'm wondering if they'll help me, where to write for help and what to do. When I called they were very nice, but pretty much told me to go pound sand and invited me to reapply which letting me know if I was even eligable.

Re: Amex closed all my accounts

xenon3030 — Mon, 24 Jun 2024 23:38:57 GMT

Which personal Amex cards did you own and you want reinstate?

If a possible re-opening would count as "adding new account" instead of reinstating, you might reconsider this path. Adding multiple new accounts might not be a very pleasant option, since you might not be eligible for Chase chards anytime soon, due to their 5/24 rule, and also tanking Fico8 due to multiple new accounts.

Re: Amex closed all my accounts

Harvey26 — Tue, 25 Jun 2024 00:39:55 GMT

I would file a CFPB complaint and try to attach proof of this to the complaint and pray for the best.

Re: Amex closed all my accounts

themacallan — Tue, 25 Jun 2024 00:41:06 GMT

I'd only want them re-opened if they were literally reopened, not counted as new cards.

Skymiles

Bonvoy

Everyday

I forget the other, and one was a charge card. They added up to over 75k of revolving credit.

Re: Amex closed all my accounts

OrangeRange — Tue, 25 Jun 2024 02:54:46 GMT

In case they don't agree to reopen your accounts, you should have at least 30 days to transfer out your points so that they aren't lost. I'd do that asap if possible.

Did you have the Everyday (MR card) or Blue Cash Everyday? You said you had a charge card too, so either way you have MR points I'm assuming? Your cobranded miles/points will be fine because they're deposited in your accounts with Delta and Marriott already.

Re: Amex closed all my accounts

themacallan — Tue, 25 Jun 2024 03:37:13 GMT

Everyday card. And that's good to know about the Delta and Marriott points -- thought I lost em! Thanks!

Re: Amex closed all my accounts

xenon3030 — Tue, 25 Jun 2024 05:42:51 GMT

Filing a CFPB complaint is a good move. Depending on the state that you live, the points can be granted to the customer, upon closing the accounts by the lender. You need to contact them and ask for the points to redeem or equivalent cash (if it is an option).

If they want to open them as new accounts, only proceed to the cards that you really need.

Re: Amex closed all my accounts

CreditCuriosity — Tue, 25 Jun 2024 11:52:31 GMT

@themacallan wrote:
Everyday card. And that's good to know about the Delta and Marriott points -- thought I lost em! Thanks!

Wouldnt lose either of those points as they both live on the delta or Marriott eco system after earned they are transferred to respective delta/marriott systems and out of Amex's hands

Re: Amex closed all my accounts

911gt34life — Tue, 25 Jun 2024 15:29:17 GMT

Amex very crazy wouldn't be surprised if they put you in blacklist ...

Re: Amex closed all my accounts

themacallan — Fri, 28 Jun 2024 00:21:46 GMT

Well now I'm confused. All of the accounts finished reporting closed and my Fico 8 across EX, TU, EQ rose about 25 points more or less on each. I'm dumbfounded. All had perfect payment history, none carried balances. Most were around 5 years old.

Re: Amex closed all my accounts

Anonymous — Fri, 28 Jun 2024 00:57:38 GMT

@themacallan wrote:
Well now I'm confused. All of the accounts finished reporting closed and my Fico 8 across EX, TU, EQ rose about 25 points more or less on each. I'm dumbfounded. All had perfect payment history, none carried balances. Most were around 5 years old.

Well.. uhh.. congrats on the Fico score increases ?!!?

Re: Amex closed all my accounts

pizzadude — Fri, 28 Jun 2024 14:30:38 GMT

@themacallan wrote:
Well now I'm confused. All of the accounts finished reporting closed and my Fico 8 across EX, TU, EQ rose about 25 points more or less on each. I'm dumbfounded. All had perfect payment history, none carried balances. Most were around 5 years old.

I'd assume you have other revolving credit accounts open besides AMEX ? The score increase is probably incidental and not related to the accounts reporting as closed.

Re: Amex closed all my accounts

Anonymous — Fri, 05 Jul 2024 20:40:38 GMT

Have your attorney talk to Amex. Would carry more weight than just you, especially if you were involved in the bankruptcy as a corporate officer.

Re: Amex closed all my accounts

redpat — Sat, 06 Jul 2024 11:23:51 GMT

@themacallan Even though Amex amount was zero they might be concern about the 90 day clawback provision as payments to creditors from the date of filing could be considered preferential payments and the trustee can clawback those payments..

In addition, were there any PGs on any of the Company's debt?