topic Altitude Reserve Survey in Credit Cards

Altitude Reserve Survey

bs1234 — Thu, 19 Jun 2025 15:51:19 GMT

Just received a survey asking about my experiences with the card. Always easy to read far too much into such things, but questions they asked include:

1) Re benefits (such as TSA Pre refund) would you like a feature where you could add or remove such benefits for a small fee. I presume this mens something like I could add TSA Pre for $X and not do so if I don't need it (but would the base AF reduce, probably not!)

2) How important is it to be able to transfer points to partners?

3) How important is crypto?

4) Would you be willing to transfer checking/savings/investment accounts to your credit card issuer for additional benefits.

ETA: Also a brief section where you are asked to explain your understanding of cashback vs points. Perhaps if you know too much your answers are ignored as "not typical"

Re: Altitude Reserve Survey

swankytiger — Thu, 19 Jun 2025 15:55:02 GMT

oh so they are about to nerf it into the ground to push people to the simply.

Re: Altitude Reserve Survey

hawkins — Thu, 19 Jun 2025 19:24:35 GMT

I got the same survey. I am gonna cry if this card gets nuked. It is my favorite card. The questions certainly show they may be either A. Thinking about some type of new card to force us all into or B. Changing some things on the existing card which is essentially the same as A. Not a great year for a lot of cards the CSR, AR maybe and I have no doubt at some pound my other favorite card the VX. I guess we will all see here probably in a few months at best what they will do.

Re: Altitude Reserve Survey

NoMoreE46 — Thu, 19 Jun 2025 19:38:06 GMT

US Bank had sent surveys for the Smartly and Cash + as well.

Here are some screen shots:

Re: Altitude Reserve Survey

wingennis — Thu, 19 Jun 2025 20:53:25 GMT

I did the same survey. As you said, it is easy to read too much into I'm doing it anyway. I can't transfer from my Smartly, I certainly don't want to tranfer to/from crypto accounts.

Re: Altitude Reserve Survey

TrapLine — Thu, 19 Jun 2025 21:37:23 GMT

@hawkins

After the great nerfing of the brand new US Bank Smartly Visa Signature Card ... what are they doing?

Re: Altitude Reserve Survey

Patient957 — Thu, 19 Jun 2025 22:06:22 GMT

@TrapLine wrote:
@hawkins

After the great nerfing of the brand new US Bank Smartly Visa Signature Card ... what are they doing?

Here's what they want to hear:

"Oh yes, Mr US Bank, I'd be more than happy to put a million dollars into one of your zero interest checking accounts. In fact I'll move all my money over, as long as you give me a really pretty card and toss me an extra one or two percent scrap in cash back. Oh, and the benefits that come free with the card now, like Pre Check, I'd be more than happy to pay extra for."

They apparently think there's enough stupid people out there who can't do the math and like pretty things.

Re: Altitude Reserve Survey

bs1234 — Thu, 19 Jun 2025 23:44:05 GMT

@Patient957 wrote:

They apparently think there's enough stupid people out there who can't do the math and like pretty things.

Well, we don't know that that's wrong! Love to see figures for the new smartly, are they getting sign ups....

In the past, we've seen people on this forum getting cards like the Amex Plat when it made no financial sense for them, because they got an offer and wow, that's a great card. So similarly a potential 4% might appeal to enough....

Re: Altitude Reserve Surv

AndySoCal — Fri, 20 Jun 2025 00:48:54 GMT

I was wondering why I did not recieve a survey. I checked my US Bank settings and I opted out off all marketing emails or texts. Altitude survey or the cash+ or smartly survey my answers would be the same the last response to each question. I have been looking for a travel card and at some point I will do more traveling. I was interested in the card(s) that had TSA Pre check fee re-imbursed. Then I learned that fee is charged once every four years and it is around $80.00 if my memory is correct. To spend roughly $400.00 to save around $80.00 makes no sense. There may have been other perks on the card that I had no interest in.

Re: Altitude Reserve Surv

G2244 — Fri, 20 Jun 2025 04:17:49 GMT

I received and particpated in this survey too (for USBAR). Tried to answer as best as I could in a "don't mess with this" way. No to crypto, no to points transfer, happy with card, blah, blah, blah. I feel they will change something, just hoping they leave it close to as is. My best card ever overall. Interesting they did not have that as an option about rating the card as is overall... Please USB just leave it alone.

Re: Altitude Reserve Surv

UncleB — Fri, 20 Jun 2025 04:36:49 GMT

Re: Altitude Reserve Surv

bs1234 — Fri, 20 Jun 2025 13:39:53 GMT

@UncleB wrote:

My guess is witrh MAJOR nerfs they don't bother with surveys! Certainly I didn't receive on in early 2025 for the Smartly asking if I though onlu counting checking would be a good idea.

But yes, we don't want them playing with this! Again making things up, one possibility would be to add transfer partners but reduce or cap the 3% which most of us would consider a loss.

Re: Altitude Reserve Surv

bs1234 — Fri, 20 Jun 2025 13:44:11 GMT

@AndySoCal wrote:
To spend roughly $400.00 to save around $80.00 makes no sense. There may have been other perks on the card that I had no interest in.

Um, right. Which is just saying the cards aren't a match for you. However, all 3 (Cash+, AR and smartly) have high earn rates (in categories for cash+) so many of us do not feel we are spending a lot just to earn $80. At least smarrtly and AR are highly net positive

Re: Altitude Reserve Surv

AndySoCal — Fri, 20 Jun 2025 14:12:17 GMT

@bs1234 @To clarify the $400.00 (95 x4) the annual fee is around $95.00 that on most credit cards that have TSA Pre check as a benefit of having the card. I have the USBank Cash+ credit card for 13 years and have made good use of it.

Re: Altitude Reserve Surv

NoHardLimits — Fri, 20 Jun 2025 18:58:17 GMT

I currently have Altitude Reserve & Cash+ from USB. I received the survey for USBAR but not Cash+. As mentioned by others, I did my best to answer the questions to indicate my preference for keeping Altitude Reserve in its current form.

I can easily earn enough rewards to warrant maintaining both of my current USB cards in their current forms. However, USB has been messing with RTR lately which includes devaluing some redemptions for Cash+. I've had to adjust my redemption strategy to build up to $25 for a statement credit on Cash+. So far, USBAR remains untouched for RTR including the 1.5X for travel.

If USB ruins the cards' value propositions for me in the future, I would mourn the loss and then move my spend onto other products which fit my needs better.

Re: Altitude Reserve Survey

UncleB — Fri, 20 Jun 2025 22:08:57 GMT

I didn't get the survey this time... not sure what's up with that but I'm really hoping they leave this one alone. In the years I've had it I've redeemed several thousands in rewards off of modest spend so it's definitely worked out well for me in its current form.

The only reason I keep the card is for the 3% back on mobile payments and the 1.5x rate on RTR travel redemptions. If they nerf either of these the card will no longer work for me and I'll be doing a PC to a Connect.

Re: Altitude Reserve Survey

AndySoCal — Sat, 21 Jun 2025 14:19:50 GMT

@bs1234 The Altitude Connect card gives you a statement credit upto $100.00 for the TSA Pre Check every fives years. The fives is how often you have to renew the TSA Pre Check.

On transfer points if I am understanding the articles below correctly. This feature allows to transfer the airline and or hotel point back to your rewards account with that airline or hotel. The list is different depending on who the travel card is with. Below is couple of examples

Capital One

https://www.nerdwallet.com/article/travel/capital-one-transfer-partners-guide

Chase

https://www.nerdwallet.com/article/travel/chase-transfer-partners-guide

Of the two lists I prefer Chase primarily due Southwest Airlines.