topic Re: Macys in Credit Cards

Macys

BobbyJ — Sat, 01 May 2010 02:59:32 GMT

Hello,

I just reviewed my EQ credit report and saw that my Macys credit limit is currently showing "0" and it should be $1000. I called and confirmed with Macys that my credit limit was not reduced and still is at $1K. Do I dispute this wrong information with EQ by calling or filling out an online dispute?

Thanks,

Re: Macys

llecs — Sat, 01 May 2010 03:17:30 GMT

@BobbyJ wrote:

Hello,

I just reviewed my EQ credit report and saw that my Macys credit limit is currently showing "0" and it should be $1000. I called and confirmed with Macys that my credit limit was not reduced and still is at $1K. Do I dispute this wrong information with EQ by calling or filling out an online dispute?

Thanks,

BJ

As a fellow my-CL-isn't-reporting member, I'd suggest waiting. Could be a simple glitch.

Re: Macys

fused — Sat, 01 May 2010 20:58:05 GMT

I have a Macy's reporting problem too. On my EQ report, the CL and account status lines are blank. Everything looks fine on EX and TU, however.

Re: Macys

Jazzzy — Sat, 01 May 2010 21:39:55 GMT

I agree with llecs...unless you have to have this credit line showing for some reason, don't go through the dispute process.

Things have an uncanny ability to get screwed up when you dispute. We had an AmEx AU account that was double reported...which meant the utilization was counted against us twice. It had a lot of usage on it. So, we disputed the double reporting. TU pulled both of the duplicate accounts, and the account has never shown on our TU report again. That's too bad...we would have liked to show the account...but not twice.

This month, my Sears Citi MC reported the balance about 3-4 days before the statement cut. I had the balance to zero by the time the statement cut, but it reported early. I didn't dispute a thing because this is one of our older accounts. I didn't want to see it disappear. (Besides...in this case...Sears could report whenever they darn well pleased...so, while frustrating, they had the right to report.)

If this doesn't correct itself in 30-60 days, then I would contact the creditor. Disputing, as far as I'm concerned, is the last resort.

Re: Macys

BobbyJ — Sat, 01 May 2010 22:34:41 GMT

Lynette,

I will not dispute it... I just noticed it on my file and was very concerned.

I will take the adivce both you and llecs gave and just let it go..... I am sure it is a system error especially since I heard many others are having the same issue.

Thanks again,

Bobby

Re: Macys

Anonymous — Sun, 02 May 2010 02:58:55 GMT

Same problem here. Only EQ and only my Macy's store card. The Macy's Visa is fine.

Re: Macys

keith021 — Sun, 02 May 2010 17:22:50 GMT

@BobbyJ wrote:
Hello,

I just reviewed my EQ credit report and saw that my Macys credit limit is currently showing "0" and it should be $1000. I called and confirmed with Macys that my credit limit was not reduced and still is at $1K. Do I dispute this wrong information with EQ by calling or filling out an online dispute?

Thanks,
BJ

My Macy's store card is also showing a "0" credit limit on my EQ report. EX is still reporting my credit limit correctly. I thought is was just my account, hopefully it will fix itself soon.

Re: Macys

Anonymous — Sun, 02 May 2010 19:27:09 GMT

WOW! I thought I was the only one that had that happen too!! It shows just fine on EXPERAIAN AND TRANSUNION just on EQ that's the issue.

Re: Macys

Anonymous — Mon, 03 May 2010 00:44:17 GMT

@Anonymous wrote:
WOW! I thought I was the only one that had that happen too!! It shows just fine on EXPERAIAN AND TRANSUNION just on EQ that's the issue.

Actually it shows on TU, too.

If you pull yor TU directly from TrueCredit (i.e. TU), it will show the same zero CL as it does on EQ. If, however, you pull your TU from CCT or Experian's 3-Bureau Monitoring it will show up normal on the TU report. Strange!

Re: Macys

Anonymous — Mon, 03 May 2010 01:08:45 GMT

O6 wrote:
If you pull yor TU directly from TrueCredit (i.e. TU), it will show the same zero CL as it does on EQ. If, however, you pull your TU from CCT or Experian's 3-Bureau Monitoring it will show up normal on the TU report. Strange!

Today, My CCT showed 0 CL (or blank - I can't remember) on TU as well. Yesterday, it was only EQ.

Re: Macys

fused — Mon, 03 May 2010 01:49:11 GMT

Its a conspiracy. Hahaha!!!

Re: Macys

BBYGRL — Mon, 03 May 2010 23:43:19 GMT

I've have a EQ reporting problem with Macys for over a year now. My active 20+ year-old account is reported as closed. I disputed it, then it would revert back. I gave up. I'll revisit some other time. Good luck with yours.

Re: Macys

Anonymous — Wed, 05 May 2010 16:56:50 GMT

I checked today and Macy's updated all 3 accounts with $0 limit. I have a recent large purchase and my utilization skyrocketed to 70%!

I called Macy's and per the customer rep, starting May they will no longer report the "guideline limit" to the CRA. This is due to the new credit law that was put in place a month ago. She said my utilization maybe affected now but after May it will be recoded and should help with the credit score... We shall see

Re: Macys

score_building — Wed, 05 May 2010 16:56:04 GMT

@Anonymous wrote:
I checked today and Macy's updated all 3 accounts with $0 limit. My utilization skyrocketed to 70%!

I called Macy's and per the customer rep, starting May they will no longer report the "guideline limit" to the CRA. This is due to the new credit law that was put in place a month ago. She said my utilization maybe affected now but after May it will be recoded and should help with the credit score... We shall see

huh... recoded?

WTH?

Re: Macys

Anonymous — Wed, 05 May 2010 17:01:42 GMT

@score_building wrote:
@Anonymous wrote:
I checked today and Macy's updated all 3 accounts with $0 limit. My utilization skyrocketed to 70%!

I called Macy's and per the customer rep, starting May they will no longer report the "guideline limit" to the CRA. This is due to the new credit law that was put in place a month ago. She said my utilization maybe affected now but after May it will be recoded and should help with the credit score... We shall see
huh... recoded?
WTH?

I could barely hear her but from what I heard, it has something to do with Macy's limit not being calculated in the fico score.

Re: Macys

Anonymous — Wed, 05 May 2010 17:57:56 GMT

Could all of this have anything to do with them switching their VISAs over to AMEX? I don't know why/if this would matter, just throwing it out there.

Re: Macys

Anonymous — Wed, 05 May 2010 20:13:42 GMT

@Anonymous wrote:
I called Macy's and per the customer rep, starting May they will no longer report the "guideline limit" to the CRA. This is due to the new credit law that was put in place a month ago.
Ugh. That makes no sense - or all of our cc's would be required to report that way as well. I think these CSR's are dancing as fast as they can. When I called in yesterday, the CSR I spoke to was not aware of the reporting issue. She had pulled her EXP and said hers was reporting fine and she couldn't imagine that there was a problem - it was the first she'd heard of it. Told me to call the CRB's and get it corrected - silly CSR.

Re: Macys

Anonymous — Wed, 05 May 2010 20:54:32 GMT

This goes for Bloomingdales as well. Sorry guys.

Re: Macys

Anonymous — Thu, 06 May 2010 01:04:52 GMT

@Anonymous wrote:
@Anonymous wrote:
I called Macy's and per the customer rep, starting May they will no longer report the "guideline limit" to the CRA. This is due to the new credit law that was put in place a month ago.
Ugh. That makes no sense - or all of our cc's would be required to report that way as well. I think these CSR's are dancing as fast as they can. When I called in yesterday, the CSR I spoke to was not aware of the reporting issue. She had pulled her EXP and said hers was reporting fine and she couldn't imagine that there was a problem - it was the first she'd heard of it. Told me to call the CRB's and get it corrected - silly CSR.

I also have to call bullfeces on blaming the "new credit law."

This also reminds me of Macy's attempts to circumvent the prohibition on double-cycle billing by eliminating the grace period and then giving rebates to those who paid before the payment due date.

It seems like Macy's is starting to show characteristics of sleaze.

Re: Macys

Anonymous — Thu, 06 May 2010 01:21:56 GMT

I called them the day I noticed the change on my CR. The CSR said it was a mistake and that they had other calls with the same issue. The CSR informed me that it would be corrected. If it is true and they are not going to report the credit limit then I will dump them. If there not reporting credit limits them there useless to me.