topic Re: Capital One Customer CLI Hard Inquiry in Credit Cards

Capital One Customer CLI Hard Inquiry

Anonymous — Thu, 08 Jul 2010 05:41:37 GMT

Hey all, spoke with Capital One last week about my new card and asked about CLI's and inquiries, just so that I would know for the future. My card is in the credit steps program, so thankfully as long as you are in the credit steps, she said you will get an auto cli every 90 days, until they take you out of the program, or until you mess up on payments, go over balance, etc... She did say that we could ask for a CLI at any time, however, if we initiated the CLI, there would now be a hard inquiry on all 3 CRAs, so just wanted to give everyone a heads up if you were thinking of applying for a CLI through the auto system or through the rep. Hopefully there is some way that they can get around that, but who knows... I have had my card since April, she said she recommended waiting 6-12 months before asking for a CLI, if you expect to get one. Also, if you are interested in getting more capital one cards, she said we could have as many as we would like, one customer has 6.. Just thought I would share the info, I always appreciate it when everyone else shares their customer service rep experience. Have a good night.. Shannon

Re: Capital One Customer CLI Hard Inquiry

Anonymous — Thu, 08 Jul 2010 06:54:03 GMT

I dont know about having as many as you want. I was preapproved, applied and got the dreaded 10 day message,

a few days later I got a letter stating that I already had the max number of capital one cards at 2, they didnt pull

any credit just sent the denial letter.

Re: Capital One Customer CLI Hard Inquiry

Boldilocks — Tue, 13 Jul 2010 13:03:09 GMT

I was due for Credit Steps increases on both my cards over the last couple of months - neither have come through and when I called I'm not eligible for a CLI. Have never gone over the limits, always paid in full. I was ticked - I did get the first step increases - these were the second ones. It should be called "Credit Step" LOL.

Re: Capital One Customer CLI Hard Inquiry

laz98 — Tue, 13 Jul 2010 14:31:00 GMT

i think most people only get 2 credit steps, so i think it's kind of misleading for them to tell you it's automatic every 90 days

if that were the case, i guess more people would love capital one! LOL i know i would!

Re: Capital One Customer CLI Hard Inquiry

Gibran — Tue, 13 Jul 2010 14:59:31 GMT

Boldilocks the same thing happened to me, I'm still waiting for my second CLI, when I called them, the csr said that I wasn't supposed to get any other increase except for the first one, which I know is not true but unfortunately I did something that I never do and that was throw away the letter they sent me about being in the Credit Steps program. We went back and forth until I just said forget it. I'm going to close my account with them anyway in a couple of months before my AF is due.

Re: Capital One Customer CLI Hard Inquiry

Anonymous — Fri, 16 Jul 2010 17:58:16 GMT

Does anybody know what Cap 1 is pulling nowdays? I have seen posts on them pulling all three CRA'S?

Re: Capital One Customer CLI Hard Inquiry

Gibran — Fri, 16 Jul 2010 18:46:46 GMT

LADYBUSA...cap one pulls from all 3 CRA's

Re: Capital One Customer CLI Hard Inquiry

Anonymous — Sat, 17 Jul 2010 19:00:32 GMT

Is everyone calling back door numbers. I never

get anything unless I do. Last time I called they

made my card a cash back rewards.

I was originally starter card at 300CL secured and a/f.

8 years later 5400CL rewards AND they have sent

back my deposit. But I am still a starter card

EX 782

EQ 802

Re: Capital One Customer CLI Hard Inquiry

tengtengvn — Sat, 17 Jul 2010 23:38:30 GMT

It's bad enough to have one... but 6 CrapOne low CL CCs are the real PITA for sure

Re: Capital One Customer CLI Hard Inquiry

Anonymous — Tue, 20 Jul 2010 03:51:44 GMT

I called and tried the automatic credit increase and it said "Unfortunately you are not eligible for a customer initiated credit limit increase" which makes me think they never even pulled my credit for that. I got my first Capital One card in March 2010, they give me my 250 increase in June, that put my card up to $750. I got another Capital One in May 2010, guess I'll be getting my increase to $750 in Augus.t My wife has had her Capital One card since March 2008 with a $500 limit, and her credit scores are in the 720's, and they will not give her an increase. Odd. Her score is better, and she has had credit longer.

Re: Capital One Customer CLI Hard Inquiry

Gibran — Tue, 20 Jul 2010 14:30:17 GMT

I'm done with capone, I've only gotten one cli from their "credit steps program", I will be closing my account with them next month, before AF time. I have to say they did serve their purpose, but now I have a CC with my CU and also an Amex, so good bye Capone, you will no longer be in my wallet

Re: Capital One Customer CLI Hard Inquiry

IrishPM — Tue, 20 Jul 2010 14:37:40 GMT

I've been a Cap One customer since April 2008. I applied for and was approved for the Cap One No Hassle Rewards Platinum card with a $300 CL. They raised the CL to a whopping $500 by November 2008. Been at $500 CL ever since. My scores are low 700's and no derogatories whatsoever in any of my credit reports, utilization is always less than 1% each month, 1 inquiry in the last year (I purchased a car), no lates, no bankruptcy, I have 4 open CC's with a total available CL of $10,500 (which is meager since my salary is over $105K per year) and I have a history over 12 years. No debt other than a car payment that has never been late. My guess is that it's a random pick from someone at Cap One of whether or not you get a decent CL because I have no other explanation.

Re: Capital One Customer CLI Hard Inquiry

Anonymous — Tue, 20 Jul 2010 19:27:01 GMT

I just called in about a week ago to see how long I could wait before applying for a second capital one card. The rep switched my started card to a rewards card also. I get 1% cash back on all purchases and 25% annual bonus cash back on purchases at the end of the year. I had the choice between this and the miles, I chose cash back. If you are upset about no credit increcrease, maybe you can call and get a swtich to a rewards card. I was very happy to get something from the call without a hard inquiry for a cli, which was offered and not taken. Just thought I would wait for the cli... Maybe some of you can call in and see if the cards can get switched to rewards cards..??

Re: Capital One Customer CLI Hard Inquiry

Anonymous — Tue, 20 Jul 2010 19:33:42 GMT

@Anonymous wrote:
Does anybody know what Cap 1 is pulling nowdays? I have seen posts on them pulling all three CRA'S?

Cap1 indeed pulls all 3 CRAs. (Applied & Approved last week)

Re: Capital One Customer CLI Hard Inquiry

Anonymous — Tue, 20 Jul 2010 19:38:42 GMT

@IrishPM wrote:
I've been a Cap One customer since April 2008. I applied for and was approved for the Cap One No Hassle Rewards Platinum card with a $300 CL. They raised the CL to a whopping $500 by November 2008. Been at $500 CL ever since. My scores are low 700's and no derogatories whatsoever in any of my credit reports, utilization is always less than 1% each month, 1 inquiry in the last year (I purchased a car), no lates, no bankruptcy, I have 4 open CC's with a total available CL of $10,500 (which is meager since my salary is over $105K per year) and I have a history over 12 years. No debt other than a car payment that has never been late. My guess is that it's a random pick from someone at Cap One of whether or not you get a decent CL because I have no other explanation.

Cap1 has always been stingy about CLs. I had a business CC with them with 1K limit, all the wile BoA biz was in the 20sK, and AMEX biz nudging the 30K and they will not budge for 2 years.