topic Re: Zync Changes already... REALLY AMEX in Credit Cards

Zync Changes already... REALLY AMEX

Creditaddict — Thu, 05 Aug 2010 10:08:00 GMT

They are changing how much rewards you get on 2 of the Packs already... what gives, this is your newest card your pushing and 2 months in you have decided you give to much... I tried to post the e-mail but im on a mac and it didn't work. anyone else receive this?

Re: Zync Changes already... REALLY AMEX

Gibran — Thu, 05 Aug 2010 11:49:06 GMT

I haven't received anything, but after reading your post, I'm going to be on the look out for it. I really like my Zync card and I've been using it religiously since I got it a few months ago.

Re: Zync Changes already... REALLY AMEX

Anonymous — Thu, 05 Aug 2010 11:59:52 GMT

As ZYNC from American Express (SM) continues to evolve, we are always looking at
ways to refine the Packs we offer. The following changes will be made starting 
September 10, 2010. 

If you're currently enrolled in the Eco Pack: 

    We will no longer offer discounts when you redeem Membership Rewards (R) 
    points on select eco-friendly merchandise. You'll still enjoy 2X Membership 
    Rewards points when you shop at select green merchants and 1 point for all 
    other purchases. We recently added 25% more eligible merchants, so you now 
    have over 5,000 to choose from. You'll also continue to have access to the 
    eco-concierge at Greenopia (R) . 

If you're currently enrolled in the Connect Pack: 

    We will no longer offer discounts when you redeem Membership Rewards (R) 
    points on select mobile merchandise. You'll still enjoy double Membership 
    Rewards points on mobile phone, cable, broadband, and internet access 
    service charges, and 1 point for all other purchases. 

You can add or cancel Packs anytime by visiting americanexpress.com/packstore or
calling (877) 209-5819. If you choose to cancel a Pack, we'll give you a 
pro-rated refund for your annual Pack fee, based on a 12-month enrollment 
period. 

We hope you are enjoying the benefits of the ZYNC Card. If you would like to 
provide input on existing Packs or have ideas for new Packs, please visit ZYNC 
Tank (SM) at zynctank.com, an online community of Cardmembers, and help the ZYNC
Card evolve. 

Sincerely, 
American Express Customer Service 
View Our Privacy Statement: http://www.americanexpress.com/privacy 
Add Us to Your Address Book: http://www.americanexpress.com/trustedsender 

This is a customer service email from American Express. To learn more about 
email security or report a suspicious email, please visit us at 
americanexpress.com/phishing. We kindly ask you not to reply to this email but 
instead contact us securely via your local travel service location. Copyright 
2010 American Express Company. All rights reserved. 

Copyright 2010 American Express Company. All rights reserved.

Re: Zync Changes already... REALLY AMEX

Anonymous — Thu, 05 Aug 2010 12:04:41 GMT

The only things being removed are the discounts in the Eco and Connect pack categories on redemption.

You still earn 2x the points when making purchases in those categories.

Not that big of a deal, if you ask me. I just have all the free packs, so the Eco pack was all that was affected for me. I don't plan to be doing much or any redemption on the green merchants, so this doesn't really hurt me at all.

Re: Zync Changes already... REALLY AMEX

ngerasimatos — Thu, 05 Aug 2010 19:28:22 GMT

Same here. These changes mean nothing to me.

Re: Zync Changes already... REALLY AMEX

Creditaddict — Thu, 05 Aug 2010 23:04:23 GMT

this is true, after reading it again, won't really be effected, I was just shocked that so shortly after the product is introduced they were already making changes. It's like the original Chase Freedom

Re: Zync Changes already... REALLY AMEX

Cory — Fri, 06 Aug 2010 14:07:23 GMT

Can someone share their experience on how did the discounts use to work, when redeeming?

I would like to see the impact of the change.

Cory