topic Re: View Pending Charges Button on AMEX in Credit Cards

View Pending Charges Button on AMEX

mross1080 — Thu, 14 Oct 2010 20:35:48 GMT

Just noticed this today. Is it new? Ive never seen it before and I like it.

Re: View Pending Charges Button on AMEX

Anonymous — Thu, 14 Oct 2010 20:38:55 GMT

Just noticed it after looking for it now. Really cool. I like the new look/recent changes they've been implementing lately.

Re: View Pending Charges Button on AMEX

haulingthescoreup — Thu, 14 Oct 2010 21:25:37 GMT

I had to use the search function on AmEx to find this, but here it is under their FAQ's:

To view Pending Charges, log into your online Card account, select your personal or business Card, and then click on "Recent Activity". A "View Pending Charges" link is located just above your posted transactions list.

Re: View Pending Charges Button on AMEX

tsquad131 — Fri, 15 Oct 2010 16:24:08 GMT

it is new because it wasnt there before. I think on last saturday night i called in about a question and they said their system is down because they are doing some upgrades and maintenance because i noticed a couple changes about the account summary website including the payment screen.

Re: View Pending Charges Button on AMEX

Anonymous — Fri, 15 Oct 2010 19:04:30 GMT

Strange, I've been seeing that link since I got my Starwood card back in July.

Maybe new accounts had it right away and existing accounts are being upgraded to the new format incrementally.

Re: View Pending Charges Button on AMEX

haulingthescoreup — Fri, 15 Oct 2010 20:00:45 GMT

@Icewave76 wrote:
Strange, I've been seeing that link since I got my Starwood card back in July.
Maybe new accounts had it right away and existing accounts are being upgraded to the new format incrementally.

~~Have you ever used it? Typically, it displays until you use it, and then it goes away for a while until they're ready for you to ask for a CLI again.~~

~~It used to be in a different place, though. I think it was some drop-down box over on the right, under Card Management or something, where you could add an AU for instance.~~

The American Express site tends to wear me out, because it seems to shift around every time I log on.

eta: whoops, wrong thread. Thanks to Qtip for the catch. (The AmEx site still wears me out, though! )

Re: View Pending Charges Button on AMEX

Anonymous — Fri, 15 Oct 2010 19:56:43 GMT

@haulingthescoreup wrote:
@Icewave76 wrote:
Strange, I've been seeing that link since I got my Starwood card back in July.
Maybe new accounts had it right away and existing accounts are being upgraded to the new format incrementally.
Have you ever used it? Typically, it displays until you use it, and then it goes away for a while until they're ready for you to ask for a CLI again.

It used to be in a different place, though. I think it was some drop-down box over on the right, under Card Management or something, where you could add an AU for instance.

The American Express site tends to wear me out, because it seems to shift around every time I log on.

I think this thread is referring to a "pending charges" button, not the"luv" button. There was another thread, that I believe you were commenting on as well, that mentioned the luv button not disappearing though.

Re: View Pending Charges Button on AMEX

haulingthescoreup — Fri, 15 Oct 2010 20:01:04 GMT

Oh, duh me, you're absolutely right.

Too many threads today! Thanks for the catch.

Re: View Pending Charges Button on AMEX

hedgeclipper2 — Fri, 15 Oct 2010 20:39:34 GMT

@haulingthescoreup wrote:
Oh, duh me, you're absolutely right.

Too many threads today! Thanks for the catch.

Case of the Fridays!

Re: View Pending Charges Button on AMEX

jaysdad2k — Sun, 17 Oct 2010 14:44:54 GMT

I'm sure it is just a coincidence, but who knows.

Barclays has had the pending charges listed just below the recent activity for some time. I really like it, too. Especially when you have a recurring charge about to hit, you see the temporary charge a day or two before, and the corresponding drop in available credit.

A few months back, I remember getting one of those Amex survey requests and followed the link. When they asked for any ideas for improvement, I suggested they add a way to view pending charges the way some other companies do. Now, voila! Pending charges on the Amex site.

Re: View Pending Charges Button on AMEX

Anonymous — Sun, 17 Oct 2010 16:27:07 GMT

Finally.

The one (and only) thing I liked better about my BofA card than my Amex was that I could view pending charges. It's about time Amex caught up.

Re: View Pending Charges Button on AMEX

joestay — Sun, 17 Oct 2010 17:06:57 GMT

It's cool to see activity right away when you charge a card. Then when it post, it goes down to recent activity and isn't pending anymore.

Re: View Pending Charges Button on AMEX

TangMeister — Sun, 17 Oct 2010 23:35:26 GMT

Awesome addition and definitely about time.

It's just sad that, after reading this, I had to log in 2x and go to recent activity 2x to actually SEE the big thing in the upper left corner that says "View Pending Charges." Oy!

Re: View Pending Charges Button on AMEX

armymom — Mon, 18 Oct 2010 02:28:39 GMT

After paying my Sprint bill online with my Amex, I logged on to Amex and it was already under pending charges. Very nice to see it shows up so quickly.