topic Re: check your credit report HSBC card holders!!!! in Credit Cards

check your credit report HSBC card holders!!!!

Anonymous — Mon, 04 Apr 2011 20:09:02 GMT

called about an OVER LINE of Credit report that they tagged to my report just today and they said it was done in error...and that its a worldwide error.

many of their customers got tagged with the "potentially negative" mark on their report.

the rep said that it will be taken care of...... i hope so

Re: check your credit report HSBC card holders!!!!

Anonymous — Mon, 04 Apr 2011 20:20:57 GMT

@Anonymous wrote:
called about an OVER LINE of Credit report that they tagged to my report just today and they said it was done in error...and that its a worldwide error.

many of their customers got tagged with the "potentially negative" mark on their report.

the rep said that it will be taken care of...... i hope so

Looks almost like they accidentally trunkated the Credit Line to two digits. My CL is 2,050 and it says my limit is 20. Somebody else posted the same thing.

Re: check your credit report HSBC card holders!!!!

notw1031 — Mon, 04 Apr 2011 20:42:50 GMT

My wife and I had no balance on our cards and just checked EXP and they are completely gone from our reports. Made my wife's score go down 4 points, made mine go down 38 points. Do you think something is wrong with their system? It is so weird.

Re: check your credit report HSBC card holders!!!!

andre181 — Mon, 04 Apr 2011 20:53:40 GMT

Are these real (Visa, Mastercard, Discover) HSBC credit cards, or HSBC retail cards?

Edit: I just checked my EX, and my Younkers HSBC retail card is reporting fine so far.

Re: check your credit report HSBC card holders!!!!

mcap1263 — Mon, 04 Apr 2011 20:48:01 GMT

Same here both accts lowered limits made my score drop by 30. Call they say they are working on it?

Re: check your credit report HSBC card holders!!!!

Anonymous — Mon, 04 Apr 2011 20:48:06 GMT

This may affect everyone since HSBC is known to report everyone the begining ofeach month base on the last day of the month, whenm I checked this morning usaa report did not have hsbc updated so I will have to wait til tomorrow, I will repost than

Re: check your credit report HSBC card holders!!!!

notw1031 — Mon, 04 Apr 2011 20:55:21 GMT

Mine is an HSBC Mastercard credit card.

Re: check your credit report HSBC card holders!!!!

llecs — Mon, 04 Apr 2011 21:17:12 GMT

My closed Orchard disappeared from EX today. It shouldn't affect FICO because the age was slightly younger than my AAoA on EX.

Hmmmmm....just checked DW's: both her HSBC CC and her HSBC/Best Buy MC disappeared, and both are current and open. Online account mgmt showed no issues.

ETA....we also both have/had the HSBC Discover. That still reports. I also have the BB store and that still reports.

Re: check your credit report HSBC card holders!!!!

plasticguy — Mon, 04 Apr 2011 21:32:45 GMT

Call 1- 866 551 0258. Credit Dept. Mine was missing as well, was given that number, told it should be a couple of days

Re: check your credit report HSBC card holders!!!!

lsutigers03 — Mon, 04 Apr 2011 21:37:48 GMT

My Best Buy card is through HSBC and everything is correct as of my latest report which was last week.

Re: check your credit report HSBC card holders!!!!

corleone — Mon, 04 Apr 2011 22:59:33 GMT

this happened to me as well.

Re: check your credit report HSBC card holders!!!!

frddlawson — Mon, 04 Apr 2011 23:42:23 GMT

I too was missing my HSBC account. Called the 866 number and was told that it would be corrected in 48 hours. Credit score dropped from 692 to 679 on experian. 13 point drop.

Re: check your credit report HSBC card holders!!!!

Anonymous — Mon, 04 Apr 2011 23:47:03 GMT

I have an Orchard credit card and it disappeared from my EX report also. I'm not sure if same thing happened on EQ and TU, I can't update those until later tonight.

Thanks for the post, saved me a phone call or two.

Re: check your credit report HSBC card holders!!!!

Anonymous — Mon, 04 Apr 2011 23:59:11 GMT

@lsutigers03 wrote:
My Best Buy card is through HSBC and everything is correct as of my latest report which was last week.

yea my rzmc is reporting fine. still has only three digits :-( they could add one to make me happy !

Re: check your credit report HSBC card holders!!!!

Anonymous — Fri, 08 Apr 2011 21:06:16 GMT

Re: check your credit report HSBC card holders!!!!

Anonymous — Fri, 08 Apr 2011 22:02:26 GMT

I just checked my EX report, it shows in my 24 month payment history as OK for April, so it looks like no problems here (HSBC Discover BTW)