topic Re: MACY'S strikes AGAIN! in Credit Cards

MACY'S strikes AGAIN!

danisgods — Mon, 25 Apr 2011 23:10:05 GMT

Well after requesting 3 times to have my store card upgraded to an AMEX card, and nothing happened (keep in mind you have to wait one billing cycle for each request)

I called again today for the 4th time and they told me the same thing as before "Im sorry Sr. we cant find any requests on our system i will put a request on for you right now" so i asked "what happened to the last 3 requests i put on the account?" But needless to say as usual i could not understand one single word from the rep.,

so i gave up and asked a final question which was how much my credit limit was, they said they couldn't tell me it, so i asked for a supervisor, he says Macy's has no pre-set limit anymore, and if i had an amount in mind for a purchase i could tell him and would be able to tell me if that would be approved or not, i mean really? Macy's has become the new Orchard Bank for me.... Has it happened to anyone else here?

Re: MACY'S strikes AGAIN!

brian2220 — Mon, 25 Apr 2011 23:26:55 GMT

i had my card for 2.5 years at 100 and called every 3 months after 1 year asking for a credit limit increase and then after 2 years i kept calling for an amex card because i had got approved from chase and citi and still said no and i got rid of them 2 weeks ago.

They are just retarded lol

@haulingthescoreup

i have also known about this and this was another reason i cancelled

@score_building

i was told it was an account review and or new app

Re: MACY'S strikes AGAIN!

haulingthescoreup — Mon, 25 Apr 2011 23:20:30 GMT

Seems like they moved to a psychic CL about a month ago. There were several threads about this, and someone is bound to post a link. (hint, hint)

What amazes me is that customers in line at check-out won't know if they have enough credit to make their purchases until the cashier gives them the bad news in front of everyone standing in line. Visualize shoes and lamps and Charter Club sheet sets and food processors flying through the air toward the cashier, and angry customers stomping out of the store.

All I can figure is that someone's son-in-law got hired for a job in the credit department and decided to make some changes.

Re: MACY'S strikes AGAIN!

score_building — Mon, 25 Apr 2011 23:23:50 GMT

re: amex-reportedly it's a new app., not an upgrade, apply in store.

but yes no limits, etc.- it's how they roll now

Re: MACY'S strikes AGAIN!

danisgods — Mon, 25 Apr 2011 23:30:52 GMT

@haulingthescoreup wrote:
Seems like they moved to a psychic CL about a month ago. There were several threads about this, and someone is bound to post a link. (hint, hint)

What amazes me is that customers in line at check-out won't know if they have enough credit to make their purchases until the cashier gives them the bad news in front of everyone standing in line. Visualize shoes and lamps and Charter Club sheet sets and food processors flying through the air toward the cashier, and angry customers stomping out of the store.

All I can figure is that someone's son-in-law got hired for a job in the credit department and decided to make some changes.

Thats what i told the supervisor, and he told me he wants to be as flexible as possible with their customer and that is how they are gonna do it, i did not understand that by any means , so i told him , "ok, thank you ...."

Re: MACY'S strikes AGAIN!

Anonymous — Mon, 25 Apr 2011 23:46:02 GMT

LOL macys credit card services are a BIG joke. They gave me 2000 CLI and after 1 week they reduced it to 390 ... the balance i owed , so i was maxed out. If i had the time and the money i would sue macys big time for what they do to people.

Re: MACY'S strikes AGAIN!

haulingthescoreup — Mon, 25 Apr 2011 23:46:05 GMT

@danisgods wrote:
@haulingthescoreup wrote:
Seems like they moved to a psychic CL about a month ago. There were several threads about this, and someone is bound to post a link. (hint, hint)

What amazes me is that customers in line at check-out won't know if they have enough credit to make their purchases until the cashier gives them the bad news in front of everyone standing in line. Visualize shoes and lamps and Charter Club sheet sets and food processors flying through the air toward the cashier, and angry customers stomping out of the store.

All I can figure is that someone's son-in-law got hired for a job in the credit department and decided to make some changes.
Thats what i told the supervisor, and he told me he wants to be as flexible as possible with their customer and that is how they are gonna do it, i did not understand that by any means , so i told him , "ok, thank you ...."

You know, I die a thousand deaths before I ever apply for a CC or loan, and again if I request a CLI. Going through checkout at Macy's will feel exactly like this, even when I have no reason at all to think that I would be declined.

That decline-at-checkout from Kohl's back in 2007 will live in my memory forever!

Re: MACY'S strikes AGAIN!

danisgods — Mon, 25 Apr 2011 23:54:48 GMT

Why is Macy's Credit department so disorganized? i mean they are big enough to afford it , why do they keep providing **bleep**ty service?

Re: MACY'S strikes AGAIN!

haulingthescoreup — Mon, 25 Apr 2011 23:59:01 GMT

lol at the **bleep*ty service

Good question! My guess is that they decided to re-think their credit practices after the big meltdown, and they've now taken "thinking outside the box" WAAAAY too far.

Somehow I think that this latest idea appeared at one of those touchy-feely corporate retreats, complete with trust falls and post-dinner hot tub sessions.

Re: MACY'S strikes AGAIN!

creditguy-378 — Tue, 26 Apr 2011 00:00:28 GMT

i am giveing them a year

Re: MACY'S strikes AGAIN!

Open123 — Tue, 26 Apr 2011 00:00:51 GMT

The title cracked me up! LOL

It's come to this for Macy's....

Re: MACY'S strikes AGAIN!

Anonymous — Tue, 26 Apr 2011 00:01:05 GMT

@danisgods wrote:
Well after requesting 3 times to have my store card upgraded to an AMEX card, and nothing happened (keep in mind you have to wait one billing cycle for each request)
I called again today for the 4th time and they told me the same thing as before "Im sorry Sr. we cant find any requests on our system i will put a request on for you right now" so i asked "what happened to the last 3 requests i put on the account?" But needless to say as usual i could not understand one single word from the rep.,
so i gave up and asked a final question which was how much my credit limit was, they said they couldn't tell me it, so i asked for a supervisor, he says Macy's has no pre-set limit anymore, and if i had an amount in mind for a purchase i could tell him and would be able to tell me if that would be approved or not, i mean really? Macy's has become the new Orchard Bank for me.... Has it happened to anyone else here?

Wow, this is the first that I've heard about this! I did see that the CL wasn't showing for Macy's on my most recent CRs but I thought it was just a piece of information that wasn't reporting, not that Macy's did away with pre-set CLs!

I guess shopping online is now the way to go to avoid being declined in person at the stores...

Re: MACY'S strikes AGAIN!

haulingthescoreup — Tue, 26 Apr 2011 00:06:59 GMT

OK, so I got over my laziness and pulled up the thread:

Macy's no longer releasing credit limits to consumers???

Re: MACY'S strikes AGAIN!

Anonymous — Tue, 26 Apr 2011 03:01:32 GMT

@haulingthescoreup wrote:
OK, so I got over my laziness and pulled up the thread:

Macy's no longer releasing credit limits to consumers???

Thanks for posting a link to the other thread!