topic Re: Chase payment Due Today Sat, paid in cash and...... in Credit Cards

Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 14:09:15 GMT

Ok, So my Chase card payment is today. I forgot to set them into my onlinebanking.

Its Saturday 6/18. I get up and go to a branch and pay in cash using the card and the statement coupon.

The receipt I get has a business date of 6/20, So I ask the cashier, umm am I going to be charged a late fee. She says "Yes' and I need to call card services and talk to them.

I am like "Umm its a cash payment at 9:30 in the morning and you are not crediting me today? How would I actually be expected to pay the bill on the due date?"

"Just call card services."

Which I did. And they are "noting in my account a payment was made on the 18th.

I just do not understand, ITS CASH. THEY TOOK THE CASH TODAY.

Anyway. Just a venty rant.

Re: Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 15:06:45 GMT

probably not unlike the banking crooks who purposefully try to order transactions in such a way that something bounces.

This is the sort of thing that makes me so paranoid that I check my CC balances and due dates at least once a week and usually twice.

It is ridiculously unfair to have a guy PAY by the DUE date but then the bank says its late because of how THEIR system works.

My rent is due on the 1st. I pay on the 1st and its 'on time'. Its not 'late' until the second.

It should be the same regardless if we get our payments in before the office closes on the date the payment is due.

Re: Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 14:43:05 GMT

From my understanding with larger banks, the credit/loans department is essentially a completely seperate and isolated line of buisness.

They probably have seperate accounts systems, so to get money from the bank to CC dept they likely have to do an ACH transfer, which for whatever reason banks don't seem to ever process on weekends, much like checks.

I had the same basic think happen on my student loan. It was due on Sunday, I went to pay it Saturday, but the earliest it would let me post it was Monday. Fortunately they were kind and didn't charge me any fees, and there is no risk of damage to your CR.

Re: Chase payment Due Today Sat, paid in cash and......

barbaralee — Sat, 18 Jun 2011 14:59:49 GMT

I think it is pretty crappy how quickly banks want to charge those late fees. Even my beloved credit union charges a late fee if the payment is not received by 5:30 of the due date. Definitely call CSR and have them look into waiving the fee.

I waive fees all the time. I'll waive a fee if someone isn't even asking me to waive the fee. Of course I take a whole bunch of things in consideration, and I generally won't waive anything if I see it is a habitual thing. This may sound silly but waiving fees is one of the more enjoyable things I do at work because it always makes the cardholder SO HAPPY.

You should be entitled to a courtesy waive.

Re: Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 15:11:12 GMT

The more I think about this the more I can see what Id do in this position.

Had the cashier, etc, told me that even tho I was paying on the due date...ie ON TIME....that I was going to be charged a late fee, Im pretty sure Id have tossed a fit and closed the account immediately.

I have way too many credit cards (8) to put up with even the threat of a late fee if Ive paid on time.

Why the hell do they even have DUE dates if paying ON the DUE date is 'late' ????

Re: Chase payment Due Today Sat, paid in cash and......

DI — Sat, 18 Jun 2011 15:23:00 GMT

Am I missing something? I just paid my $1.25 balance to Chase via its website. Although not yet due, the payment is considered paid today.

Re: Chase payment Due Today Sat, paid in cash and......

DI — Sat, 18 Jun 2011 15:22:34 GMT

I don't see how you all feel Chase is in the wrong. The OP could have clearly enrolled in Online Banking and made the payment. The OP had time to post on this site about his payment not going to be posted until Monday. Is OP's debit account not in good standing the reason why the payment was made in person with cash?

Re: Chase payment Due Today Sat, paid in cash and......

barbaralee — Sat, 18 Jun 2011 15:25:20 GMT

I believe because he said in the beginning of the post "I forgot to set them in my online banking".

Re: Chase payment Due Today Sat, paid in cash and......

DI — Sat, 18 Jun 2011 15:25:42 GMT

@barbaralee wrote:
I believe because he said in the beginning of the post "I forgot to set them in my online banking".

I saw that. It only take minutes to set that up.

Re: Chase payment Due Today Sat, paid in cash and......

barbaralee — Sat, 18 Jun 2011 15:29:26 GMT

If you saw that then why did you ponder the possibility of the OP's acct not being in good standing for online banking? =/

I believe that sometimes life happens, the internet is not always accessible, and the bank was there. But who knows...

Re: Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 15:29:01 GMT

@DI wrote:
@barbaralee wrote:
I believe because he said in the beginning of the post "I forgot to set them in my online banking".

I saw that. It only take minutes to set that up.

By paying cash, you are essentially having chase send itself a check... Why not just deposit the money, and then access the credit card's online payment system and pay from there? Seems like you have better chances of it going through today instead of Monday.

Re: Chase payment Due Today Sat, paid in cash and......

DI — Sat, 18 Jun 2011 15:30:58 GMT

Payment due date

07/01/2011 Payment history

Payment date*

06/18/2011

Note: If it is after 5:00 PM ET and your payment is due today, please call the number on the back of your card and speak to a service specialist. A fee may apply for same day payments made with the specialist.

Re: Chase payment Due Today Sat, paid in cash and......

tsquad131 — Sat, 18 Jun 2011 15:32:09 GMT

Re: Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 15:35:05 GMT

@Anonymous wrote:
@DI wrote:
@barbaralee wrote:
I believe because he said in the beginning of the post "I forgot to set them in my online banking".

I saw that. It only take minutes to set that up.
+1

By paying cash, you are essentially having chase send itself a check... Why not just deposit the money, and then access the credit card's online payment system and pay from there? Seems like you have better chances of it going through today instead of Monday

++1

Re: Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 16:52:01 GMT

Not that I recommend doing this, but...

In most cases, as long as your payment posts to your account before the next bill prints, you won't be considered late.

I'd guess your statement cuts on or around the 25th of each month. Then it's "due" 25 days later, the 20th of the next month. So I'd be willing to bet you have nothing to worry about. Again, I don't recommend doing this normally, but I think you'll be fine.

Re: Chase payment Due Today Sat, paid in cash and......

haulingthescoreup — Sat, 18 Jun 2011 16:56:05 GMT

I have to say that if I were OP, I would have thought that giving cash to a Chase employee would be better (faster, more likely to "count", etc etc) than paying online.

His post is an eye-opener that this isn't so.

From the original post (sorry, I tried to indent, but the html editor went bersek):

I am like "Umm its a cash payment at 9:30 in the morning and you are not crediting me today? How would I actually be expected to pay the bill on the due date?"

"Just call card services."

Which I did. And they are "noting in my account a payment was made on the 18th.

I just do not understand, ITS CASH. THEY TOOK THE CASH TODAY.

OP, does this mean that in the end, you did get credited with a payment on time, but you had to call the CC department for it to happen?

* makes mental note *

Maybe this is one of those age-related things, where those of us who used to do financial business face-to-face with actual human beings still think that that's the preferred method. All you young whipper-snappers may now go ahead and laugh.

Re: Chase payment Due Today Sat, paid in cash and......

DI — Sat, 18 Jun 2011 16:58:01 GMT

@Anonymous wrote:
Not that I recommend doing this, but...

In most cases, as long as your payment posts to your account before the next bill prints, you won't be considered late.

I'd guess your statement cuts on or around the 25th of each month. Then it's "due" 25 days later, the 20th of the next month. So I'd be willing to bet you have nothing to worry about. Again, I don't recommend doing this normally, but I think you'll be fine.

There was some discussion about that's how it works with AMEX. But with other banks, if the bill is due by the 25th, they want it by that date and before a certain time.

Re: Chase payment Due Today Sat, paid in cash and......

DI — Sat, 18 Jun 2011 17:00:30 GMT

@haulingthescoreup wrote:
I have to say that if I were OP, I would have thought that giving cash to a Chase employee would be better (faster, more likely to "count", etc etc) than paying online.

Is it a store card the OP was paying? If so, then paying in cash at the store would be faster.

Re: Chase payment Due Today Sat, paid in cash and......

haulingthescoreup — Sat, 18 Jun 2011 17:12:38 GMT

@DI wrote:
@haulingthescoreup wrote:
I have to say that if I were OP, I would have thought that giving cash to a Chase employee would be better (faster, more likely to "count", etc etc) than paying online.

Is it a store card the OP was paying? If so, then paying in cash at the store would be faster.

No clue. But again, that's counter-intuitive to those of my generation (or to me, anyway) who think that giving cash to an employee of the financial institution who wants the money would be the most efficient method.

I do understand (now) why that isn't necessarily so (the credit division being somewhat separate from the banking division.) I just know that if I woke up in a panic on a due date, and there was a branch around the corner, I'd be there in my jammies and slippers, waving money around.

Very enlightening to find that this wouldn't be wise. Not to mention unkind to those having to regard my jammies and slippers.

edited after getting tangled up in triple negatives

Re: Chase payment Due Today Sat, paid in cash and......

Anonymous — Sat, 18 Jun 2011 17:20:02 GMT

Ok, Lets talk.

Its a Chase Freedom Card.

The Due Date was/is 6/18. Saturday. Today.

Online Billpay from my two main Banks/accounts USAA AND NFCU, (and even if I used my local Dollar bank) does not do weekends.

When setting the online bill pay I accidentally set it to Capital One one the 17th, when I logged into my account this morning I saw the error realized what I had done and immediately drove to Chase with cash to pay the bill.

My mistake? Yes. My Issue? Why make the payment due date a day that payment by mail or in the actual you know lending institution, won't credit.

I did call cardmember support and they said they would Note in the account that I had made a payment on the 18th and if I was charged a late fee I could call again.

I dont have an account at Chase, they are too fee-filled for me.

While calling card member services, I guess I could have done a same day phone payment, that option was presented to me.

Also On the phone with cardmember services she said that had I a checking account with Chase I could have deposited the cash into that today and then transferred the money online or via phone for a same day credit.

All in all I simply think its insanely stupid that a cash transaction at the actual bank of the account cannot get a same day credit when the due date is THAT day.

I mean the only solutions are Rube Goldberg work arounds?

Its a policy, one that I am sure is an individual institutions. Like it or love it I could close the account.

But again its amazing to me that a cash transaction was not getting posted today, Especially in this day and age of instant computer access and connectivity. I am sorry there really is no real excuse for it, its their own fraking bank. Target Gives same day credit, no matter what day you pay. Cash or check