topic Re: Denied for Citi Dividend in Credit Cards

Denied for Citi Dividend

DI — Sun, 26 Jun 2011 17:04:33 GMT

I applied for the Citi Dividend card. I was not approved due to the reason below. My accounts are not restricted and my credit lines are intact with zero balances. I called customer service to verify. I'm definately going to call for a recon Monday.

Dear DI

Why we're writing you
Thank you for applying for the Citi(R) Dividend MasterCard(R)
account. Unfortunately, we are unable to approve your
request for the account at this time because of the following:

o The credit privileges on your existing account(s) are
currently restricted.

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 17:12:33 GMT

@DI wrote:
I applied for the Citi Dividend card. I was not approved due to the reason below. My accounts are not restricted and my credit lines are intact with zero balances. I called customer service to verify. I'm definately going to call for a recon Monday.

Dear DI

Why we're writing you
Thank you for applying for the Citi(R) Dividend MasterCard(R)
account. Unfortunately, we are unable to approve your
request for the account at this time because of the following:

o The credit privileges on your existing account(s) are
currently restricted.

That's the first time i've ever seen that.

Re: Denied for Citi Dividend

drsmith — Sun, 26 Jun 2011 17:17:53 GMT

Yeah I don't even know what that means.

Re: Denied for Citi Dividend

jefftca925 — Sun, 26 Jun 2011 17:23:50 GMT

DI, are your reports still frozen? Do you currently have a Citi CC?

Re: Denied for Citi Dividend

DI — Sun, 26 Jun 2011 17:36:33 GMT

I'm on the phone with them now.

Re: Denied for Citi Dividend

Scuba — Sun, 26 Jun 2011 17:39:18 GMT

DI, I got the same message when I applied for the 75K mile AA card about 2 months ago. Exactly the same message.

The reasons, when you speak with the CSRs, are all over the place so good luck I had to call in 3 times before I got an answer that is even plausible so I left it alone - the other 2 CSRs were simply BS.

They told me Restricted on my account was because some years ago, I fell behind on a Citi account and they wrote off the $300 balance I owed them.

I paid them the month they wrote off the balance but that was too late and they are still today reporting the account as a charge off. For that reason, they said my "account was restricted".

Hopefully when the statute of limitations falls off in about 2 years, I can reapply.

Let us know what you find out and have patience with Citi because we know more about their products then they do !

Re: Denied for Citi Dividend

DI — Sun, 26 Jun 2011 18:02:54 GMT

@Scuba wrote:
DI, I got the same message when I applied for the 75K mile AA card about 2 months ago. Exactly the same message.

The reasons, when you speak with the CSRs, are all over the place so good luck I had to call in 3 times before I got an answer that is even plausible so I left it alone - the other 2 CSRs were simply BS.

They told me Restricted on my account was because some years ago, I fell behind on a Citi account and they wrote off the $300 balance I owed them.

I paid them the month they wrote off the balance but that was too late and they are still today reporting the account as a charge off. For that reason, they said my "account was restricted".

Hopefully when the statute of limitations falls off in about 2 years, I can reapply.

Let us know what you find out and have patience with Citi because we know more about their products then they do !

I just went through the exact same thing. I am pissed!! I had to called two different departments 3 times. They brought up some accounts that I had from year 2000. I told them those acounts were paid in full and that I have new accounts with Citi. I asked why are they referencing my application on old accounts and not my current Citi Platinum account. The last person mentioned they policy change all the time. I just spent an hour dealing with them. I am about to call and close my Citi account!!

Re: Denied for Citi Dividend

DI — Sun, 26 Jun 2011 18:21:35 GMT

I just spoke with the best CSR ever here at the Florida call center. She is converting my Platinum card to the Citi Dividend.

Re: Denied for Citi Dividend

Scuba — Sun, 26 Jun 2011 18:31:29 GMT

Nice, but I don't think you have a net gain because they still denied you for their silly reason. You got the product you wanted but you had to give up one to get it.

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 18:38:24 GMT

@DI wrote:
I just spoke with the best CSR ever here at the Florida call center. She is converting my Platinum card to the Citi Dividend.

Well thats awesome Bro!!!

Congratulations.

I still don't know what "The credit privileges on your existing account(s) are currently restricted." means????

Re: Denied for Citi Dividend

DI — Sun, 26 Jun 2011 18:38:31 GMT

@Scuba wrote:
Nice, but I don't think you have a net gain because they still denied you for their silly reason. You got the product you wanted but you had to give up one to get it.

Yea, I'm still upset with their customer service. I have until August 15th to cancel the conversion. I have 11 cards and like to have no more than 10 at a time. I may just close it. Citi's customer service reps really upset me today.

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 18:59:19 GMT

@DI wrote:
@Scuba wrote:
Nice, but I don't think you have a net gain because they still denied you for their silly reason. You got the product you wanted but you had to give up one to get it.

Yea, I'm still upset with their customer service. I have until August 15th to cancel the conversion. I have 11 cards and like to have no more than 10 at a time. I may just close it. Citi's customer service reps really upset me today.

I've been reluctant to try Citi because when I called to see about the various level of cards they offered I kept getting circular/scripted answers and the rep was offshore, which reminded me too much of Capital One. But, congrats on your conversion and being able to manage so many accounts! Do you ever get denied for having so many?

Re: Denied for Citi Dividend

DI — Sun, 26 Jun 2011 19:07:22 GMT

@Anonymous wrote:
@DI wrote:
@Scuba wrote:
Nice, but I don't think you have a net gain because they still denied you for their silly reason. You got the product you wanted but you had to give up one to get it.

Yea, I'm still upset with their customer service. I have until August 15th to cancel the conversion. I have 11 cards and like to have no more than 10 at a time. I may just close it. Citi's customer service reps really upset me today.
I've been reluctant to try Citi because when I called to see about the various level of cards they offered I kept getting circular/scripted answers and the rep was offshore, which reminded me too much of Capital One. But, congrats on your conversion and being able to manage so many accounts! Do you ever get denied for having so many?

The conversion won't become effective until August 16th. The reps said the new law require banks to give customers time to change their mind. No, I never been declined for too many cards.

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 19:17:54 GMT

DI wrote:
I have 11 cards and like to have no more than 10 at a time. I may just close it. Citi's customer service reps really upset me today.

I have 9 CC's and I am about to cancel 4 of them (all the rebuilder CC's I had to open last year when rebuilding) Cap1 will be the first to go, just hit the year mark last week, I will cancel it next week, and I think I'll wait till the 3 others hit the year mark to cancel, the 2,000 CL's of all 4 cards combined will not hurt my util one bit.

I'll still have 26,500 total avail revolving credit (not including my BoA Visa Signature 5000CL which does not show a CL on my reports). I carry a very small bal on one CC to keep me at 1-2% util at ALL times, I never purchace anything I can't PIF every month.

Having 11 CC's would have me a nervous wreck LOL!!! As anal as I am making sure all my CC's are PIF every month, having 11 would most likely give me a stroke, 9 is bad enough, don't get me wrong I do not use all 9 every month but making sure I rotate them every month to show usage and blah blah you know what I mean LOL!!!

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 19:20:41 GMT

@Anonymous wrote:
DI wrote:
I have 11 cards and like to have no more than 10 at a time. I may just close it. Citi's customer service reps really upset me today.
I have 9 CC's and I am about to cancel 4 of them (all the rebuilder CC's I had to open last year when rebuilding) Cap1 will be the first to go, just hit the year mark last week, I will cancel it next week, and I think I'll wait till the 3 others hit the year mark to cancel, the 2,000 CL's of all 4 cards combined will not hurt my util one bit.

I'll still have 26,500 total avail revolving credit (not including my BoA Visa Signature 5000CL which does not show a CL on my reports). I carry a very small bal on one CC to keep me at 1-2% util at ALL times, I never purchace anything I can't PIF every month.

Having 11 CC's would have me a nervous wreck LOL!!! As anal as I am making sure all my CC's are PIF every month, having 11 would most likely give me a stroke, 9 is bad enough, don't get me wrong I do not use all 9 every month but making sure I rotate them every month to show usage and blah blah you know what I mean LOL!!!

Mustang - is your AAoA really low for accumulating so many in a short period of time? Sorry DI, for being all over your post. I'm just inquisitive about how this works...

Re: Denied for Citi Dividend

DI — Sun, 26 Jun 2011 19:23:48 GMT

@Anonymous wrote:
@Anonymous wrote:
DI wrote:
I have 11 cards and like to have no more than 10 at a time. I may just close it. Citi's customer service reps really upset me today.
I have 9 CC's and I am about to cancel 4 of them (all the rebuilder CC's I had to open last year when rebuilding) Cap1 will be the first to go, just hit the year mark last week, I will cancel it next week, and I think I'll wait till the 3 others hit the year mark to cancel, the 2,000 CL's of all 4 cards combined will not hurt my util one bit.

I'll still have 26,500 total avail revolving credit (not including my BoA Visa Signature 5000CL which does not show a CL on my reports). I carry a very small bal on one CC to keep me at 1-2% util at ALL times, I never purchace anything I can't PIF every month.

Having 11 CC's would have me a nervous wreck LOL!!! As anal as I am making sure all my CC's are PIF every month, having 11 would most likely give me a stroke, 9 is bad enough, don't get me wrong I do not use all 9 every month but making sure I rotate them every month to show usage and blah blah you know what I mean LOL!!!
Mustang - is your AAoA really low for accumulating so many in a short period of time? Sorry DI, for being all over your post. I'm just inquisitive about how this works...

No worries

Re: Denied for Citi Dividend

DI — Sun, 26 Jun 2011 19:25:11 GMT

@Anonymous wrote:
DI wrote:
I have 11 cards and like to have no more than 10 at a time. I may just close it. Citi's customer service reps really upset me today.
I have 9 CC's and I am about to cancel 4 of them (all the rebuilder CC's I had to open last year when rebuilding) Cap1 will be the first to go, just hit the year mark last week, I will cancel it next week, and I think I'll wait till the 3 others hit the year mark to cancel, the 2,000 CL's of all 4 cards combined will not hurt my util one bit.

I'll still have 26,500 total avail revolving credit (not including my BoA Visa Signature 5000CL which does not show a CL on my reports). I carry a very small bal on one CC to keep me at 1-2% util at ALL times, I never purchace anything I can't PIF every month.

Having 11 CC's would have me a nervous wreck LOL!!! As anal as I am making sure all my CC's are PIF every month, having 11 would most likely give me a stroke, 9 is bad enough, don't get me wrong I do not use all 9 every month but making sure I rotate them every month to show usage and blah blah you know what I mean LOL!!!

I use only one card each month or the same card for serveral months. I'm preparing to close maybe 3 accounts when my 1997 AMEX hit my reports.

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 19:42:46 GMT

@Anonymous wrote:

Mustang - is your AAoA really low for accumulating so many in a short period of time? Sorry DI, for being all over your post. I'm just inquisitive about how this works...

My TU AAoA is 6 years and my EQ AAoA is 5 years, I have an AmEx Blue backdated to 91 (my account) and I'm AU on my Fathers AmEx opened in 84, which I am using now as a stepping stone to help my AAoA, I will remove myself as AU from his CC in about two years. I picked up 13 points when that (AU) CC was reported, I know 13 points is a good bit, but I have achieved my scores on my own with the exception of 13 points.

EDIT: just went back and looked at my score history, I picked up 13 points from the AU acct, not 16, I edited my post accordingly.

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 19:43:02 GMT

@Anonymous wrote:
@Anonymous wrote:
Mustang - is your AAoA really low for accumulating so many in a short period of time? Sorry DI, for being all over your post. I'm just inquisitive about how this works...
My TU AAoA is 6 years and my EQ AAoA is 5 years, I have an AmEx Blue backdated to 91 (my account) and I'm AU on my Fathers AmEx opened in 84, which I am using now as a stepping stone to help my AAoA, I will remove myself as AU from his CC in about two years. I picked up about 16 points when that (AU) CC was reported, I know 16 points is a good bit, but I have achieved my scores on my own with the exception of roughly 16 points.

The benefit of having the AAoA so high speaks for so much more than just 16 points. For example, you'll never get denied for have short credit history so you can app much more. Kudos!! And of course the management of 9 cards is worth congrats on too

Re: Denied for Citi Dividend

Anonymous — Sun, 26 Jun 2011 19:55:27 GMT

@Anonymous wrote:
The benefit of having the AAoA so high speaks for so much more than just 16 points. For example, you'll never get denied for have short credit history so you can app much more. Kudos!! And of course the management of 9 cards is worth congrats on too.

Actually having that AU acct on my reports makes it more difficult to get approved instantly for CC's, most CCC's will not take that AU acct. into consideration, I mean I have been instant approved on the last 3 CC's I've applied for, but I believe the approvals were based on my own accounts and my AmEx backdated to 91 helps a lot.

I have read several times that most CCC's are wise to AU accounts and will not take them into consideration, I may be wrong.

But, Thank you very much for the kind words.