topic Re: Anyone else having problems with HSBC reporting? in Credit Cards

Anyone else having problems with HSBC reporting?

p- — Fri, 29 Jul 2011 17:53:50 GMT

Anyone else having problems with Orchard Bank Credit Card's reporting? The report I pulled today for all 3 shows my HSBC / OB card as closed, with no reporting since June. It also shows a limit of 420 with a high balance of 572.

This card is active, it was just used on 7-24, and the limit is actually 770. The card did expire at the end of June, however I have already received a replacement card.

My report from 7-6 showed payment activity through May, and the correct limit, and showed as open.

I'm thinking this could be related to the possible sale of the HSBC credit card portfolio. Has anyone else seen a similar problem? Is there a delay in their reporting? If I am the only one I'll have to call and see if customer no service can help me.

Thanks,

Re: Anyone else having problems with HSBC reporting?

haulingthescoreup — Fri, 29 Jul 2011 18:06:22 GMT

@p- wrote:
Anyone else having problems with Orchard Bank Credit Card's reporting? The report I pulled today for all 3 shows my HSBC / OB card as closed, with no reporting since June. It also shows a limit of 420 with a high balance of 572.

This card is active, it was just used on 7-24, and the limit is actually 770. The card did expire at the end of June, however I have already received a replacement card.

My report from 7-6 showed payment activity through May, and the correct limit, and showed as open.

I'm thinking this could be related to the possible sale of the HSBC credit card portfolio. Has anyone else seen a similar problem? Is there a delay in their reporting? If I am the only one I'll have to call and see if customer no service can help me.

Thanks,

lol at the C(n)S

Please let us know if you do call and find anything out. With all I've been reading, I might tuck mine in the drawer for the next forseeable bit. Although with HSBC you have to use it every couple of months to keep it alive, so maybe the legendary Slurpee purchase, immediately paid off online...

Re: Anyone else having problems with HSBC reporting?

p- — Fri, 29 Jul 2011 18:27:03 GMT

@haulingthescoreup wrote:
lol at the C(n)S

Please let us know if you do call and find anything out. With all I've been reading, I might tuck mine in the drawer for the next forseeable bit. Although with HSBC you have to use it every couple of months to keep it alive, so maybe the legendary Slurpee purchase, immediately paid off online...

Yeah, mine is pretty much only for Netflix now. I run it up then pay it off every once in a while so I keep getting CLI's.

I've been batting around the idea of dropping it because of the AF, but I'm hoping someone big will buy it and let me convert to a better product with the original acount open date. Slim odds, I know.

Re: Anyone else having problems with HSBC reporting?

p- — Fri, 29 Jul 2011 22:07:36 GMT

*bump* Anyone?

Re: Anyone else having problems with HSBC reporting?

LS2982 — Sat, 30 Jul 2011 00:37:10 GMT

Damn this sucks, I was just approved for their Household Bank Card.

Re: Anyone else having problems with HSBC reporting?

Anonymous — Sat, 30 Jul 2011 01:56:32 GMT

@p- wrote:
@haulingthescoreup wrote:
lol at the C(n)S

Please let us know if you do call and find anything out. With all I've been reading, I might tuck mine in the drawer for the next forseeable bit. Although with HSBC you have to use it every couple of months to keep it alive, so maybe the legendary Slurpee purchase, immediately paid off online...
Yeah, mine is pretty much only for Netflix now. I run it up then pay it off every once in a while so I keep getting CLI's.

I've been batting around the idea of dropping it because of the AF, but I'm hoping someone big will buy it and let me convert to a better product with the original acount open date. Slim odds, I know.

I use it to pay for my CMS, and that's it. I'm hanging onto it for another year, though, to see if it metamorphosizes into something worthwhile.

To the OP, mine didn't report for a couple of months and then started again. Now it reports my statement balance -- which is zero -- instead of my end of month balance. They must have changed their policy to be compatbile with most lenders, in anticipation of a possible buyout.

Re: Anyone else having problems with HSBC reporting?

p- — Sat, 30 Jul 2011 19:48:48 GMT

Thanks, T. I'll hang in there.

Re: Anyone else having problems with HSBC reporting?

Anonymous — Tue, 02 Aug 2011 16:06:57 GMT

Mine still shows May's balance. There was no update in July for Equifax or transunion. Experian updated in July to catch up to show May's balance. I paid it off on June 3rd and none of the reports reflect it yet.

Re: Anyone else having problems with HSBC reporting?

p- — Tue, 02 Aug 2011 17:39:46 GMT

@Anonymous wrote:
Mine still shows May's balance. There was no update in July for Equifax or transunion. Experian updated in July to catch up to show May's balance. I paid it off on June 3rd and none of the reports reflect it yet.

nice... Guess I better plan a few months ahead if I want the balance optimized when applying for other credit. Hopefully they sell to a better company soon.

Re: Anyone else having problems with HSBC reporting?

MagicShot — Tue, 02 Aug 2011 18:43:28 GMT

@Anonymous wrote:
Mine still shows May's balance. There was no update in July for Equifax or transunion. Experian updated in July to catch up to show May's balance. I paid it off on June 3rd and none of the reports reflect it yet.

Hmm I better check my HSBC cards.

Re: Anyone else having problems with HSBC reporting? Update

MagicShot — Tue, 02 Aug 2011 18:48:04 GMT

@MagicShot wrote:
@Anonymous wrote:
Mine still shows May's balance. There was no update in July for Equifax or transunion. Experian updated in July to catch up to show May's balance. I paid it off on June 3rd and none of the reports reflect it yet.

Hmm I better check my HSBC cards.

Update:

I just pulled my TU CR. HSBC on all my HSBC account only just reported jun.

Seems they are getting slower to report now.

Re: Anyone else having problems with HSBC reporting? Update

Anonymous — Tue, 02 Aug 2011 23:10:09 GMT

My Experian Report indicates a true Balance as of July 2011, but shows my last

payment May 2011.

I do not have that much of a balance and I am not in a hurry to pay off since I am

locked in at 2.9 %.

I suppose that Capital One or Wells Fargo will buy out HSBC Credit Card Division.

Not sure if they will continue to allow me to keep my 2.9%. If not, will pay them off.

Re: Anyone else having problems with HSBC reporting? Update

haulingthescoreup — Wed, 03 Aug 2011 00:30:52 GMT

@Anonymous wrote:
My Experian Report indicates a true Balance as of July 2011, but shows my last
payment May 2011.

I do not have that much of a balance and I am not in a hurry to pay off since I am
locked in at 2.9 %.

I suppose that Capital One or Wells Fargo will buy out HSBC Credit Card Division.
Not sure if they will continue to allow me to keep my 2.9%. If not, will pay them off.

OK, now that's just bizarre. They're updating your balance, but they're not updating that you've paid??

Re: Anyone else having problems with HSBC reporting? Update

Anonymous — Wed, 03 Aug 2011 12:57:56 GMT

According to Experian, they only list what is sent to them from the Creditor.

Some of my accounts show -0- for monthly payments and -0- for recent payments.

Other show monthly payments and -0- for recent payments.

Even the Resent Balance are not up to date on all accounts. Some are at least

2-months behind.

There is no set criteria as to what is placed in the credit report. Each Bureau has

their own policy and their own idiots who type incorrect information in the report.

Heck, if everything in the report was accurate all the time we will all be bored and

have nothing to complain about.

Next time you obtain a copy of your experian report, double check for consistency.