topic AMEX offers question in Credit Cards

AMEX offers question

-Cain- — Wed, 28 Sep 2011 17:48:09 GMT

I have often checked for special offers on the AmEx site and have always received the "we have found no offers for you" message. Soon after one such try, I decided to sign up for offers via the button underneath that section. Well, I receive emails about cards now, it says due to having signed up for special offers, but if I check on the website and fill out my info, it still says it has found no offers for me. Are these emails just as good as the website "offers found" or are they just marketing?

Re: AMEX offers question

Anonymous — Wed, 28 Sep 2011 18:29:32 GMT

Yea I have the same question! The email says :

Introducing

Special Card Offers For You

Make the most of your finances-and your life

Dear Mod cut. Please don't include personal information in your posts- MarineVietVet. myFICO moderator

Welcome to the first in a short series of American Express Card offers specially selected for you. Whether you are looking for flexible rewards or award nights and flights-it's easy to find the right card. Just watch your inbox for valuable offers like these in the coming weeks:

Blue Sky The Premier Rewards Gold Card The Gold Delta SkyMiles

I read below and don't see anything in small print saying that this is not an offer for the card or anything of that nature. At the same time they only request your name, address and email so idk if it's possible for them to pre-approve you. So is this a pre-approval offer? Should I apply or is it blind marketing that they call "special offers to you?"

Re: AMEX offers question

-Cain- — Wed, 28 Sep 2011 18:38:12 GMT

Yes, my thoughts exactly PacMan. Any help would be appreciated.

Re: AMEX offers question

CS800 — Wed, 28 Sep 2011 18:41:23 GMT

The offers are just advertising; they are not actual preapprovals.

I had the same thing when i signed up for offers 'no offer for you' but i knew that since i used to be a good customer of AMEX, that they generally love you long time.

Re: AMEX offers question

Anonymous — Wed, 28 Sep 2011 19:38:25 GMT

In that case I REALLY don't like their wording.. It's very misleading.. By saying they "hand picked" offers for you, it would lead you to believe that you'd be approved when in all reality it's just an ad thrown at everyone.

Re: AMEX offers question

SevenNEW — Thu, 29 Sep 2011 00:26:20 GMT

I think handpicked means that it responds to the criteria you gave...

And yes, it could be clearer, but honesty is not the main purpose of marketing!

Re: AMEX offers question

-Cain- — Thu, 29 Sep 2011 01:17:06 GMT

The criteria they ask for is name (first and last) and email address if I remember correctly, lol.

Re: AMEX offers question

SevenNEW — Thu, 29 Sep 2011 13:41:32 GMT

@-Cain- wrote:
The criteria they ask for is name (first and last) and email address if I remember correctly, lol.
OK, sorry, I must be confused. I remember going through a couple of questions about whether I preferred cash back or points, if I wanted the ability to carry a balance, etc. (But I have seen a lot of sites recently, it may not have been there.)

Re: AMEX offers question

Anonymous — Thu, 29 Sep 2011 15:10:49 GMT

No SevenNEW you are correct we're just talking about two different things! You're referring to the sites card choser screen... we're talking about getting an email from AMEX where all we provided was name, address, and email and they emailed us "offers" that seem to be something they designed for you but are in reality blind marketing.

Re: AMEX offers question

Anonymous — Thu, 29 Sep 2011 15:52:30 GMT

@Anonymous wrote:
No SevenNEW you are correct we're just talking about two different things! You're referring to the sites card choser screen... we're talking about getting an email from AMEX where all we provided was name, address, and email and they emailed us "offers" that seem to be something they designed for you but are in reality blind marketing.

Ohhhh, I see that I got that mixed up also... I thought that when I did the card chooser thingy, the result were these emails I recieved with the "offers" in them. I now remember that the "card chooser" and the "sign up for offers" was two separate things. Thanks for clearing that up. It is a very important difference that maybe others besides myself could get wrong. This shows why myfico forums ROCK!!! Thanks

Re: AMEX offers question

Switch2007 — Thu, 29 Sep 2011 18:35:55 GMT

CRAZY! I get them in the mail all the time, with the codes and such, but still get the "No offers for you" when I put information in. It's making me nervous to apply. I'll hold off for a bit I think.

Re: AMEX offers question

Anonymous — Thu, 29 Sep 2011 18:58:27 GMT

So...how does everybody get to the part where they say whether they do or do not have offers for you? I've been with Amex since about May/June with the Zync and have received preselected offers in the mail (the ones with the RSVP code and the prescreen opt-out msg at the bottom) mostly for the other green or gold charge cards but can never find the link to take me to any online offers. Once or twice I have stumbled on the page where I put my address info in (don't know how I got there or how to get back), but then that just immediately takes me to the log in page (cause it knows I'm already a cardholder) and then I go back to that main page where you have the choice to see all the cards Amex has, choose the perks you like, etc. Never a "see what offers are waiting for you" type of thing.

I hear about this all the time from people, yet, I get sent on this wild goose chase until I finally get tired of going around in circles! I always feel like I'm getting punk'd or something!

Re: AMEX offers question

Switch2007 — Thu, 29 Sep 2011 19:04:53 GMT

LOL @ getting punked. If you're a cardmember, click on "Get the card thats best for you" Then "Personal Cards" then "Pre-approved for you". My DH has an Amex (and yet to AU me on it) and because his login is recognized on our computer, thats how I always end up when I'm looking to see my offers. Hope this helps!

Re: AMEX offers question

Anonymous — Thu, 29 Sep 2011 23:10:27 GMT

(here I go again...like when a dog chases after his tail)

Thanks for attempting to help but I don't see that option anywhere...even did a search for the phrase as well as looking on the site map. Nothing.

(So as always, I think to myself...maybe I'm just in the wrong place altogether and go around in circles again) lol

There are tabs across the top: Acct Summary, Statements & Activity, Payments, Profile, etc. If I go to the Additional Cards tab which is where I would think the option would be, I have 3 choices:

Add someone to your acct

Apply for another card

See all personal cards

Click on Apply for Another Card and it takes me to a screen with the green grass that says "Your next card is easy to find..." (uh...no, not for me!) These links will either take me to that wheel thing where I pick the perks I like and it matches up the card to that or it shows a list of all of the Amex cards. I don't have the "Get the card that's best for you" option.

lol Thanks for helping. I'll just consider it a lost cause!

(Wonder if it's cause I'm on a Mac)

Re: AMEX offers question

-Cain- — Fri, 30 Sep 2011 00:00:34 GMT

This is the page I'm referring to...

https://www304.americanexpress.com/secure/my-special-offers#sj_prospectApply

Re: AMEX offers question

Anonymous — Fri, 30 Sep 2011 00:16:31 GMT

Hmm...ok, when I click on that link, it takes me to the Expand your Membership page to the "View All Cards" tab. This tab shows me all of the cards Amex offers and underneath each one, there's a small box where you can click to "Add to Saved Cards." In the left column underneath where it says "Need Help Finding a Card" there's the "New from Amex" which is the BCP and then underneath that, it says "Add someone to your acct" and below that it shows my Zync.

If I click on that "Need Help..." link, it will take me to the grass scene again and then I have the option to "Choose My Perks" or "Add Someone to My Acct"

All links seem to lead me to either this page or the page where you choose the perks you like.

See what I mean? I'm getting punk'd by Amex aren't I...I just know I am!!!

(Btw, thanks for giving me the link.)

Re: AMEX offers question

-Cain- — Fri, 30 Sep 2011 00:35:43 GMT

I may have missed this, but are you logged onto the Amex site?

Re: AMEX offers question

-Cain- — Fri, 30 Sep 2011 02:14:58 GMT

Evidently I've forgotten how to post a pic, my bad.

l

Anonymous — Fri, 30 Sep 2011 04:17:46 GMT

No, I wasn't logged in when I clicked on the link in your post. It's just strange that I can't get to the page...

Edited to add: If I remember correctly, a couple of times in the past when I was searching for it I would somehow get to the place where it would ask for info. I believe it was the home address but once I put in my address it took me to the log in page and then I'd end up back at the grass page!

Re: AMEX offers question

scottwagnon — Fri, 30 Sep 2011 05:04:10 GMT

@Switch2007 wrote:
CRAZY! I get them in the mail all the time, with the codes and such, but still get the "No offers for you" when I put information in. It's making me nervous to apply. I'll hold off for a bit I think.

No, they are talking about e-mail ads. You are receiving actual pre approvals.