topic Re: Cancelled my Amex Cards in Credit Cards

Cancelled my Amex Cards

Red1Blue — Thu, 15 Dec 2011 21:17:46 GMT

I got the FR 3rd time in 3 years. I have asked them to close all my accounts. I totally understand Amex policy and I have no bitter feelings about this. I paid every thing ontime and never late. I just too tired have to deal with FR every year. I have very good other cards to satisfy my credit needs. If I need Amex I'll reapply again in the future.

Re: Cancelled my Amex Cards

p- — Thu, 15 Dec 2011 21:18:46 GMT

@Red1Blue wrote:
I got the FR 3rd time in 3 years. I have asked them to close all my accounts. I totally understand Amex policy and I have no bitter feelings about this. I paid every thing ontime and never late. I just too tired have to deal with FR every year. I have very good other cards to satisfy my credit needs. If I need Amex I'll reapply again in the future.

What do you think is triggering the FR's?

Re: Cancelled my Amex Cards

learnin113 — Thu, 15 Dec 2011 21:19:04 GMT

Wow!

Re: Cancelled my Amex Cards

Walt_K — Thu, 15 Dec 2011 21:19:35 GMT

That's ridiculous. I'm usually in the Amex FR is overblown camp, but to have to go through it every year is pretty crazy.

Re: Cancelled my Amex Cards

CS800 — Thu, 15 Dec 2011 21:22:45 GMT

@Red1Blue wrote:
I got the FR 3rd time in 3 years. I have asked them to close all my accounts. I totally understand Amex policy and I have no bitter feelings about this. I paid every thing ontime and never late. I just too tired have to deal with FR every year. I have very good other cards to satisfy my credit needs. If I need Amex I'll reapply again in the future.

Sorry to hear about that. I would have done the same

Re: Cancelled my Amex Cards

Anonymous — Thu, 15 Dec 2011 21:23:51 GMT

Wow after the 3rd time getting a FR I would have too, maybe even after the second time

Re: Cancelled my Amex Cards

Anonymous — Thu, 15 Dec 2011 21:35:05 GMT

Wow. Several family members have amex cards, some of them customers for decades. None of them have ever heard of an FR. I hadn't either prior to reading these boards. Any idea what triggered all these?

Re: Cancelled my Amex Cards

Anonymous — Thu, 15 Dec 2011 21:52:28 GMT

I always considered you "MR. AMERICAN EXPRESS" on here.

I am so sorry to hear this. And, you just got your new travel cards that you'd been wanting for so long.

What they're doing to you is just flat out wrong!

Re: Cancelled my Amex Cards

LS2982 — Thu, 15 Dec 2011 21:58:10 GMT

@Red1Blue wrote:
I got the FR 3rd time in 3 years. I have asked them to close all my accounts. I totally understand Amex policy and I have no bitter feelings about this. I paid every thing ontime and never late. I just too tired have to deal with FR every year. I have very good other cards to satisfy my credit needs. If I need Amex I'll reapply again in the future.

Wow.....how many did you have?

Re: Cancelled my Amex Cards

Red1Blue — Thu, 15 Dec 2011 22:09:20 GMT

I guess approval of the new JetBlue card caused the FR. I have asked them several times if they can do PC to JetBlue and they keep saying no. I guess, I wanted to take advantage of the JetBlue Rewards since I am flying on it more often. If that causes FR let me be. What ever the reason they have for FR, just tired of the FR and keeping have to provide docs every year. I paid bill on time every month for several years. They just block all the cards and start FR. If this happend while I am travelling and not having to use the card would have been more embrassing and inconvenient. At least now I dont have to worry about the some thing happening. The only thing I am loosing the Amex Credit Secure. I need to find a new security product. I have no bitter feelings about Amex if I ever need an amex I'll get a Zync and sock drawer the card. I do think Amex is a good card to have as long as someone is willing to put up with their expected / unexpected FR's.

Re: Cancelled my Amex Cards

Anonymous — Thu, 15 Dec 2011 22:11:04 GMT

USAA may have something similar to Credit Secure.

Re: Cancelled my Amex Cards

Red1Blue — Thu, 15 Dec 2011 22:12:48 GMT

@Anonymous wrote:
USAA may have something similar to Credit Secure.

Thank you. I'll take a look at it.

Re: Cancelled my Amex Cards

p- — Thu, 15 Dec 2011 23:58:53 GMT

@Red1Blue wrote:
@Anonymous wrote:
USAA may have something similar to Credit Secure.
Thank you. I'll take a look at it.

I actually have the USAA AMEX - some of the member benefits come with it, but I've never heard of an FR with them. I use their monitoring service as well and it's been fine...

Re: Cancelled my Amex Cards

tntexans72 — Fri, 16 Dec 2011 00:03:48 GMT

@Red1Blue wrote:
I got the FR 3rd time in 3 years. I have asked them to close all my accounts. I totally understand Amex policy and I have no bitter feelings about this. I paid every thing ontime and never late. I just too tired have to deal with FR every year. I have very good other cards to satisfy my credit needs. If I need Amex I'll reapply again in the future.

Seems like instead of Amex softing you, they are doing their internal audit with you. What do you think their red flag could be? Are they asking for the same exact infor since the 1st time?

Sorry to hear.....

Re: Cancelled my Amex Cards

Red1Blue — Fri, 16 Dec 2011 00:30:27 GMT

@tntexans72 wrote:
@Red1Blue wrote:
I got the FR 3rd time in 3 years. I have asked them to close all my accounts. I totally understand Amex policy and I have no bitter feelings about this. I paid every thing ontime and never late. I just too tired have to deal with FR every year. I have very good other cards to satisfy my credit needs. If I need Amex I'll reapply again in the future.

Are they asking for the same exact infor since the 1st time?

Yes

Re: Cancelled my Amex Cards

pizzadude — Fri, 16 Dec 2011 01:05:52 GMT

Wow, I'm sorry to hear that this happened. Can I ask if there was anything unusual about your income, or tax returns that might make them continually FR you ?? Are you self~employed ? Also can you share your total CLs across all your AMEX cards ??

Re: Cancelled my Amex Cards

Anonymous — Fri, 16 Dec 2011 01:17:18 GMT

The question we should be asking here is how much you spend monthly.

Re: Cancelled my Amex Cards

Red1Blue — Fri, 16 Dec 2011 01:18:35 GMT

@pizzadude wrote:
Wow, I'm sorry to hear that this happened. Can I ask if there was anything unusual about your income, or tax returns that might make them continually FR you ?? Are you self~employed ? Also can you share your total CLs across all your AMEX cards ??

I am no different than any one out there. I applied for new amex card and approved. They just want to check my financials again. I would have given them with out any problem. I am just too tired of having to deal with this over and over again and decided to cancel them. Never late on either amex or any other accounts. Never Overlimit. The lady tried to make me not to close the accounts and think over and take some time and see if I want to send the financials. It has been a long day and said for get it and asked them to close the cards. At this time amex does not have any thing to offer to me that other cards does not offer. Most of the competetion has caught with the rewards and benefits and purchase protection and other rewards. I have nothing against amex. I think it is a great company and great card. They can be more sensitive at things. But that is how Amex is and it is ok with me.

Re: Cancelled my Amex Cards

Anonymous — Fri, 16 Dec 2011 01:33:27 GMT

@Red1Blue wrote:
I think it is a great company and great card.

Your experience leads me to believe this isn't true at all.

Re: Cancelled my Amex Cards

Red1Blue — Fri, 16 Dec 2011 01:51:19 GMT

@Anonymous wrote:

Your experience leads me to believe this isn't true at all.

I think their decision making and analysis should be more humanistic and like other companies. Every company has right to conduct the business the way they want to conduct.