topic Re: cap1 vs. chase and amex CS in Credit Cards

cap1 vs. chase and amex CS

afbar1114 — Sun, 22 Jan 2012 05:14:33 GMT

When upon approval for my chase and amex cards I called customer service to ask questions. it seems to me when i call chase and amex the reps tell you what state they are calling from off the bat and i can understand them. cap1 doesnt say where they are from and i can barley understand them...

Re: cap1 vs. chase and amex CS

elpo9 — Sun, 22 Jan 2012 05:33:11 GMT

I'm fortunate enough to have never carried a crap1 ...but I agree, Chase and AMEX reps are fantastic! From my experience, they're easy to understand, friendly, well-trained, and work hard to solve my problem.

Re: cap1 vs. chase and amex CS

Creditaddict — Sun, 22 Jan 2012 05:49:49 GMT

@afbar1114 wrote:
When upon approval for my chase and amex cards I called customer service to ask questions. it seems to me when i call chase and amex the reps tell you what state they are calling from off the bat and i can understand them. cap1 doesnt say where they are from and i can barley understand them...

Capital One is for sure out of states unless you ask for Manager and then I think it bounces to states.

Amex is usually Arizona

not sure Chase but in states for most things I believe.

Re: cap1 vs. chase and amex CS

Anonymous — Sun, 22 Jan 2012 09:48:36 GMT

Never had a Cap 1 either, but so far I've had good experiences with US Bank, Citi, Chase, and Amex.

Re: cap1 vs. chase and amex CS

LS2982 — Sun, 22 Jan 2012 11:36:35 GMT

@afbar1114 wrote:
When upon approval for my chase and amex cards I called customer service to ask questions. it seems to me when i call chase and amex the reps tell you what state they are calling from off the bat and i can understand them. cap1 doesnt say where they are from and i can barley understand them...

That because AMEX/Chase>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>Crap1