topic Re: Amex not reporting correct statement balance in Credit Cards

Amex not reporting correct statement balance

nc — Sat, 03 Mar 2012 13:42:46 GMT

My statement balance is $100.00.

After current month's statement Amex initially reported statement balance $100.00 then after 2 weeks reported 0 statement balance again.

I see this on TU and EX.

What can I do here?

--NC

Re: Amex not reporting correct statement balance

Anonymous — Sat, 03 Mar 2012 13:44:47 GMT

Hmm. Is this a charge card?

Re: Amex not reporting correct statement balance

nc — Sat, 03 Mar 2012 13:46:33 GMT

No, Amex blue cash with $20,000 limit.

Re: Amex not reporting correct statement balance

Anonymous — Sat, 03 Mar 2012 13:56:07 GMT

Very odd. Did you happen to pay on the day your statement would cut?

Re: Amex not reporting correct statement balance

nc — Sat, 03 Mar 2012 14:01:45 GMT

@Anonymous wrote:
Very odd. Did you happen to pay on the day your statement would cut?

Yes but I am doing that from years.

Re: Amex not reporting correct statement balance

Anonymous — Sat, 03 Mar 2012 14:04:20 GMT

Maybe just a bug in the system. Im not sure what you could do except for waiting till the next cycle.

Re: Amex not reporting correct statement balance

nc — Sat, 03 Mar 2012 14:13:41 GMT

Another strange thing I see is that in my EX and TU reports I see little square with OK from Jun/2011 only. I have this account from 2007, never late and I used to see box with OK from last 24 months.

EQ report looks correct.

Re: Amex not reporting correct statement balance

LS2982 — Sat, 03 Mar 2012 16:25:37 GMT

@nc wrote:
@Anonymous wrote:
Very odd. Did you happen to pay on the day your statement would cut?

Yes but I am doing that from years.

You may have paid too late.

Re: Amex not reporting correct statement balance

nc — Sat, 03 Mar 2012 18:38:52 GMT

@LS2982 wrote:
@nc wrote:
@Anonymous wrote:
Very odd. Did you happen to pay on the day your statement would cut?

Yes but I am doing that from years.

You may have paid too late.

Issue is first Amex reported correct statement balance and then update account again in 2 weeks with 0 balance.

Where am I late?

Re: Amex not reporting correct statement balance

LS2982 — Sat, 03 Mar 2012 23:28:47 GMT

@nc wrote:
@LS2982 wrote:
@nc wrote:
@Anonymous wrote:
Very odd. Did you happen to pay on the day your statement would cut?

Yes but I am doing that from years.

You may have paid too late.

Issue is first Amex reported correct statement balance and then update account again in 2 weeks with 0 balance.

Where am I late?

Maybe they do overnight updates when you bring the balance to $0 in the statement cycle, I know my GE Walmart card does that