topic Re: Discover CLI Available (Help!) in Credit Cards

Discover CLI Available (Help!)

Anonymous — Mon, 17 Sep 2012 17:37:49 GMT

So upon logging into my Discover account, after 6 months of slugging away at my Discover balance, a CLI is now available to me online.

As my signature states (And I'll re-state)... my CL is at $6,000. I will be at about 2,600 of that by the end of this month.

To those of you who have CLI experience with Discover, do they let you know if it is a soft or hard pull before you submit?

It's asking me for the amount I want and some employment information and I haven't gone past that because I really don't want it to be a hard pull. I've read in the past that some CLI's resulted in a soft pull if you asked conservatively. I really want to get an increase on THIS account since it's the only one with a carrying balance on it.

So any advice, suggestions, or experience with this? (Specially those with soft pull online CLI's?)

Thanks in advance.

Re: Discover CLI Available (Help!)

SpiceIslander — Mon, 17 Sep 2012 17:59:53 GMT

I tried to get one online but it didn't go through. I then called in and asked for a CLI. The rep asked me how much I wanted and I said 2K. I told her I didn't want a hard pull and she said, if the system gets me the CLI I requested, it would be a soft pull. If the system denied me and I still wanted the CLI, they would have to d o a hard pull. Their system did in fact approve my request and no hp has shown up on my credit reports.

Re: Discover CLI Available (Help!)

nicholasyud — Mon, 17 Sep 2012 18:19:41 GMT

Re: Discover CLI Available (Help!)

Anonymous — Mon, 17 Sep 2012 18:37:11 GMT

Discover's luv button is a soft pull. If the system is unable to approve you for the full amount of your request, it will give you a counteroffer (so don't feel like you have to be too conservative in your initial request). You would then have the choice to accept the counteroffer (which would be a sp), or continue to request the full amount (twhich would result in an hp).

As long as they approve your initial request, or you accept their counteroffer, it will be a sp.

Re: Discover CLI Available (Help!)

Anonymous — Mon, 17 Sep 2012 19:52:07 GMT

Well:

Attempt #1 - Tried for $2,000, figuring it might be a little much. Said they'd need a pull. No-go. Cancel

Attempt #2 - Tried for $1,500. Should have gone for 1,000. No-go. Cancel.

Tried again. Got a message saying they were making a decision and I'd be told in 2 days.

I hope they're not going to hard pull for either one. I'm 100% sure I hit Cancel, so I have no idea what it's thinking about. So, off went a Secure Message, wondering what's going on with this... we'll see.

Re: Discover CLI Available (Help!)

TNTransplant — Mon, 17 Sep 2012 19:55:07 GMT

@Anonymous wrote:
Well:

Attempt #1 - Tried for $2,000, figuring it might be a little much. Said they'd need a pull. No-go. Cancel

Attempt #2 - Tried for $1,500. Should have gone for 1,000. No-go. Cancel.

Tried again. Got a message saying they were making a decision and I'd be told in 2 days.
I hope they're not going to hard pull for either one. I'm 100% sure I hit Cancel, so I have no idea what it's thinking about. So, off went a Secure Message, wondering what's going on with this... we'll see.

Yes, keep us updated. Hopefully there was no HP...

Re: Discover CLI Available (Help!)

Anonymous — Mon, 17 Sep 2012 20:25:31 GMT

Sorry to hear it. Seems kind of odd that they would tell you that a cli is available and then shoot you down.

Hopefully everything works out

Re: Discover CLI Available (Help!)

Jlu — Mon, 17 Sep 2012 20:34:44 GMT

Imagine if it turns out to be 2 HP's for each request.

LOL

Re: Discover CLI Available (Help!)

Anonymous — Mon, 17 Sep 2012 20:35:02 GMT

I just wish I knew exactly what they were making a decision on.

Lesson learned. I should have just called in. We'll see what happens. One HP isn't going to kill me anyway.

Just would have rather done it without it.

Re: Discover CLI Available (Help!)

RockinRay — Mon, 17 Sep 2012 20:39:37 GMT

I do not think you will see an HP on this. The system kicked it back and now it is "locked" from further clicks. I had the same thing happen to me, and it was like that for I swear a month. Every time I hit the button - same message as you stated in the post above. Finally, mine went away and I was able to try again.

Never saw an HP though...

Re: Discover CLI Available (Help!)

Anonymous — Mon, 17 Sep 2012 21:23:21 GMT

Ray, did they ever make an attempt to contact you?

Or is this more of a "glitch"?

Re: Discover CLI Available (Help!)

LS2982 — Mon, 17 Sep 2012 21:31:51 GMT

Why not call in FR and find out what's going on, they may be able to grant a CLI for you.

Re: Discover CLI Available (Help!)

snozberries — Mon, 17 Sep 2012 21:43:49 GMT

I had the same thing happen to me. Two failed attempts on the Luv button, followed by an extended lock out. I waited a month to see if they'd contact me or if I'd see a hard pull show up-- nothin. So one day I called in and the rep said there was nothing pending, offered to try manually for me, and said the system was requiring a hard pull. This was after my seventh statement cut, for what it's worth.

Re: Discover CLI Available (Help!)

crunching_numbers — Mon, 17 Sep 2012 22:00:53 GMT

Hey Frug!

Got the luv button showing up myself. Decided to call in and try.

Shot down. Got the "you will recieve a letter in 7-10 days explaining why" from the rep. Got the letter today.

We were unable to accomodate an increase for the following reasons:

BUREAU REPORTS HIGH BALANCE HISTORY ON BANKCARDS

BUREAU REPORTS TOO MANY BANKCARD ACCOUNTS WITH HIGH BALANCE

BUREAU-REPORTED RATIO OF BALANCES TO CREDIT LINES ON BANKCARDS

Guess it will be a while before Discover will give me a CLI. My FICO is at 732 and I do have some higher balances on cards I did BT's with. These will go down over the course of the next year as I pay off the stuff at 0%.

But there is absolutely NOTHING I can do about "HIGH BALANCE HISTORY" which is their number one reason.

EDIT: I just turned the paper over. I guess they also provided me with a TU FICO. Not sure if it is 04 or what, but it was happy news! No CLI but the FICO was 754! Yea!!! Might be an TU08 because that is about what Walmart shows.

Anyone know what FICO Discover uses?

Re: Discover CLI Available (Help!)

crunching_numbers — Mon, 17 Sep 2012 21:55:03 GMT

Oh, and I think you should go ahead and call for one. You can be assured it will only be a SP that way. Worst that can happen is they say no.

Re: Discover CLI Available (Help!)

Anonymous — Tue, 18 Sep 2012 10:07:20 GMT

The reason why I didn't call was because I was at work til 5:30 and then I had class from 6 to 9:30, so it was easier to do online.

I should have just been patient and waited until I had a chance to call in. At least I know now that $1,500 increase is a bit "too much" for them.

And... I did get a nice response from them in my inbox:

Thank you for your interest in receiving a higher credit line. I understand your concern and am happy to assist you today.

After Reviewing your account I show that you withdrew your application for an increase, so we only used the information on your account. We did not pull a credit report at all.

We apologize for any inconvenience this has caused you. If you would like to proceed with your request for a credit line increase, you must provide us with permission to obtain a copy of your credit report. Please fill out the online application completely, and we will be happy to process your request.

We appreciate your business and the opportunity to be of service. Thank you for choosing to use Discover.

Re: Discover CLI Available (Help!)

RockinRay — Tue, 18 Sep 2012 11:57:08 GMT

@Anonymous wrote:
Ray, did they ever make an attempt to contact you?

Or is this more of a "glitch"?

I never heard a word from them, no. And, there was no HP. So, I think it is a glitch in their system.

Eventually, you will be able to try again. Maybe they set a 30 day cookie in your browser? Not sure...