topic Re: Identity Verification for Citi Forward Student App in Credit Cards

Identity Verification for Citi Forward Student App

WarJar101 — Fri, 24 Aug 2012 20:06:26 GMT

Well, Citibank finally recieved a copy of Social Security card as of yesterday (8/23/12), according to the CSR who I spoke to today at 4pm (8/24/12). It's still pending review, and as soon as they come to a decision they will notify me either by call or a decision by mail.

I got approved for my Capital One Platinum and recieved it the other day, (NO CREDIT HISTORY). What do you guys think are my chances of obtaining this card? Is this a good sign or a bad sign?

Re: Identity Verification for Citi Forward Student App

jsucool76 — Fri, 24 Aug 2012 20:17:23 GMT

It's not really a sign at all. If they can't prove your identity they're not allowed to go forward with the app (afaik) since it could be someone else applying as you. I would just call up and ask them to review your app on the phone with you.

Re: Identity Verification for Citi Forward Student App

WarJar101 — Fri, 24 Aug 2012 21:04:05 GMT

Review my app over the phone with them, before their decision or after a possible denial? Review what about the app in particular? Thanks for the thoughts.

Re: Identity Verification for Citi Forward Student App

jsucool76 — Fri, 24 Aug 2012 21:06:01 GMT

You can call them and speak with a credit analyst and have them process your app with you on the phone if you get the "your application is still under review, we will have a decision in 7-10 days" and they can give you the decision right there. It's sort of like a recon, except before you get denied.

I'm not sure if citi will do this but I've definitely heard of people doing this with some apps, it's worth a shot.

Re: Identity Verification for Citi Forward Student App

Anonymous — Fri, 24 Aug 2012 22:11:11 GMT

If they are requesting info to verify your identity, you are more likely to get approved IMO.

The copy of your SSN could be needed either because they can't find your file and want to make sure you didn't mistype your number or they want to confirm the person applying is really you.

Either way, call the backdoor and get your decision over the phone.

Re: Identity Verification for Citi Forward Student App

Anonymous — Sat, 25 Aug 2012 03:29:33 GMT

It's actually a good sign if they're requesting additional info. I believe they do this for people with very short credit history. I recently applied for the same card and had to verify some info, but I did it over live chat and was instantly approved. A friend also applied with no history, but he was asked to send in some docs. The student version of the Discover More also asks for documents. I believe most student CCs do this just to verify that you're a student.

Re: Identity Verification for Citi Forward Student App

WarJar101 — Mon, 17 Sep 2012 02:17:43 GMT

I'm still working on this Citi Forward Student App, they requested my school information a copy of School ID with a current enrollment sticker or your last tuition bill. I sent them both on this past Thursday, they told me to wait 48 hrs before they would recieve it by email. I called yesterday, they didn't recieve my email. So, I emailed it again once more and I also faxed it to a number they provided. If that doesn't work, I'm going to mail the documents to the address with tracking. Have no idea why it takes long for them to recieve an email, I could understand to review it, but to recieve an email it shouldn't be 48 hrs wait time lol. Well, hopefully sometime this week I'll get a decision at long last. I apped for this card back on July 25th, it's been a long wait.

Re: Identity Verification for Citi Forward Student App

jsucool76 — Mon, 17 Sep 2012 02:22:11 GMT

I would ask for a specific CSRs email address rather than sending it to a generic like IDVerification@citi.com or something.

Re: Identity Verification for Citi Forward Student App

WarJar101 — Mon, 17 Sep 2012 03:17:00 GMT

Thanks jsucool. I will do as you say first thing in the morning, you have been very helpful to me.

Re: Identity Verification for Citi Forward Student App

jsucool76 — Mon, 17 Sep 2012 03:18:22 GMT

@WarJar101 wrote:
Thanks jsucool. I will do as you say first thing in the morning, you have been very helpful to me.

If they still aren't helping you by tomorrow I would hunt around here for an exec office number or something.

Re: Identity Verification for Citi Forward Student App

WarJar101 — Mon, 17 Sep 2012 23:57:00 GMT

I couldn't find any exec office number lying around on the "internets", but I'm giving them until tomorrow morning. It's like unless, I'm on top of them nothing happens. I tripled verified that email address they provided, and it was spelled correctly and everything. They confirmed, yet since Thursday of last week no email has been found, which is ludicrous. I faxed my information on Saturday so hopefully within 72 hrs - 84 hrs they'll recieve that too (sarcasm). After waiting two months sending in different documents, I better be approved for that student card.

Re: Identity Verification for Citi Forward Student App

WarJar101 — Tue, 18 Sep 2012 17:32:50 GMT

Hey, guys just reporting. I got approved for my second CC ever, I got the Citi Forward Student card with a $1,500 CL!!! You guys think I should've tried my luck and ask for a CLI to $2,000? Then again I have extremely limited credit history, the only other card I have is my first one by CapOne ($500 CL) that I got last month. So, I guess I should be grateful.

How long do you guys think, I'd have to wait to ask Citi for a CLI? 4 months? 6 months? Also, does Citi hard pull or soft pull requested CLI? Do they auto-CLI at a particular time? I know a lot of questions, but thanks guys for following me, and helping me out!!! Yay!

Re: Identity Verification for Citi Forward Student App

Anonymous — Tue, 18 Sep 2012 19:50:02 GMT

Congratulations I was very happy when discover approved me after capone as well. Now I hate them lols. Wait 6 months and request cli, it may be hard it may be soft ymmv. Take care of it and enjoy the rewards

Re: Identity Verification for Citi Forward Student App

Anonymous — Tue, 18 Sep 2012 19:53:14 GMT

Congrats on the approval. I don't have a Citi card so I dont know about CLI's...

Re: Identity Verification for Citi Forward Student App

jsucool76 — Tue, 18 Sep 2012 22:52:00 GMT

@WarJar101 wrote:
Hey, guys just reporting. I got approved for my second CC ever, I got the Citi Forward Student card with a $1,500 CL!!! You guys think I should've tried my luck and ask for a CLI to $2,000? Then again I have extremely limited credit history, the only other card I have is my first one by CapOne ($500 CL) that I got last month. So, I guess I should be grateful.

How long do you guys think, I'd have to wait to ask Citi for a CLI? 4 months? 6 months? Also, does Citi hard pull or soft pull requested CLI? Do they auto-CLI at a particular time? I know a lot of questions, but thanks guys for following me, and helping me out!!! Yay!

Very happy to hear you were approved! especially after all that waiting.

Citi forward is gonna be one I go for after I finish my stint in the garden.

Re: Identity Verification for Citi Forward Student App

WarJar101 — Wed, 19 Sep 2012 04:40:57 GMT

Thanks guys, I refused to get a secured card even though I'm just establishing credit history. My next move is to apply for the credit union that my job is affiliated with here in NYC, and DCU to get that free EQ credit score monthly. Then garden for about six months ask for CLI, and look at getting a card with AMEX to start a history with them, and also a Walmart Card for the TU credit score monthly. Sounds like a good plan right? Lol. I've been doing my research on these boards. I love this website.

Re: Identity Verification for Citi Forward Student App

steffiejoe — Fri, 23 Aug 2013 02:08:01 GMT

Bumping

My daughter applied for a citibank student card and got the 7-10 day message. She called in and they told her they would be sending her a form for her to complete and return along with a copy of her SS card. We got the form and sent everything in over a week ago.

Called in today and they have not recieved it yet. They say most student application require this, especially if they have a thin file.

She has had the Amex clear card (AU) almost 2 years and has $5000.00 in student loans on her credit report. Credit Karma score is 649.

She applied for the student discover card the same day and was instantly approved with $1000.00 limit.

The CRS stated it could take up to a month .