topic Re: Your CC's Website in Credit Cards

Your CC's Website

minimock — Tue, 30 Oct 2012 04:15:18 GMT

With all the new upgrades to alot of CC's websites, was curious which one's people like the most.

For me, I like Chase the best, for usability and ease on the eyes.

Then AMEX, BOA,Barclays,Discover, Capital One, and last is Citi

To me CITI is really convoluted looking since the upgrades.

What say you guys?

Re: Your CC's Website

Imua — Tue, 30 Oct 2012 05:39:07 GMT

chase and BOA

macy's isn't too bad

Re: Your CC's Website

Anonymous — Tue, 30 Oct 2012 05:44:49 GMT

hands down to amex and discover for their websites.

Citi is really close to them though..

Re: Your CC's Website

laz98 — Tue, 30 Oct 2012 05:53:37 GMT

Oh, I hate the new Citi website! I wish they hadn't changed it at all.

I kind of like USAA's site, & aside from not being able to request CLIs online, I kind of like the Target site, too

Re: Your CC's Website

minimock — Tue, 30 Oct 2012 05:59:29 GMT

@laz98 wrote:
Oh, I hate the new Citi website! I wish they hadn't changed it at all.

I kind of like USAA's site, & aside from not being able to request CLIs online, I kind of like the Target site, too

Im glad im not the only one.

CITI drives me crazy

Re: Your CC's Website

Anonymous — Tue, 30 Oct 2012 06:01:18 GMT

I would have to say Discover takes the cake for me, followed by BoA, Chase and finally my CU's website (pretty much non-existent lol). I would like to add that the Chase website is really ugly...

I understand that many individuals are looking for simplicity when dealing with CC, but a little flavor might go along way.

Re: Your CC's Website

maiden_girl — Tue, 30 Oct 2012 07:28:04 GMT

I kind of like CAP1s interface. They allow you to receive both digital and paper statements without making you choose one or the other. I like that feature.

Re: Your CC's Website

jsucool76 — Tue, 30 Oct 2012 10:43:38 GMT

+1 to maiden. I dont have an amex so i cannot comment, but out of my carda i would def go with cap1. People may not like them but their site works really well.

Re: Your CC's Website

Anonymous — Tue, 30 Oct 2012 12:18:07 GMT

Re: Your CC's Website

TheConductor — Tue, 30 Oct 2012 15:22:13 GMT

For me, AmEx is definitely tops. Extra bonus for their iOS app also being the best.

Re: Your CC's Website

Repo-ed — Tue, 30 Oct 2012 15:24:45 GMT

I like Barclay and Amex the most

Do not much care for BOA or USAA as they are too busy (to much going on)

Do not like Ally, Amex savings, or my TTCU as it's entirely TOO easy to get locked out and you MUST CALL (instead of being able to unlock via online) to get it unlocked. I appreicate the security - but, come on....

Re: Your CC's Website

Anonymous — Tue, 30 Oct 2012 15:39:22 GMT

Barclays and Discover for me

Re: Your CC's Website

Jutz — Tue, 30 Oct 2012 15:48:04 GMT

I actually really like BOA, but I suppose it could just be not knowing better. TD is pretty decent, Cap1 could be better, but not awful. Truly the only terrible one I deal with is my local CU. It is like going back in time after leaving BOA or TD. I actually picked my CU based on their web presence, since that was most important to me when leaving BOA as my primary bank. They of course decided to "Upgrade" their online banking system to a "more secure" software. It is so much worse for usability. The interface is ancient, and they have a "mobile site" that's basically just formatted for an iphone and entirely text based.

Re: Your CC's Website

Anonymous — Fri, 02 Nov 2012 05:23:19 GMT

@Jutz wrote:
I actually really like BOA, but I suppose it could just be not knowing better. TD is pretty decent, Cap1 could be better, but not awful. Truly the only terrible one I deal with is my local CU. It is like going back in time after leaving BOA or TD. I actually picked my CU based on their web presence, since that was most important to me when leaving BOA as my primary bank. They of course decided to "Upgrade" their online banking system to a "more secure" software. It is so much worse for usability. The interface is ancient, and they have a "mobile site" that's basically just formatted for an iphone and entirely text based.

It seems that CU's are taking their sweet time updating their sites. I am not too sure if that is because most of the business is done at the CU itself, rather then a lot of traffic online. I think as we become more technologically inclined then I see no reason for them to be where they current are. I actually switched from Chase to BoA, checking account, because I despised their UI. You would think a bank that size would at least try a bit harder to polish the site...

Re: Your CC's Website

thom02099 — Fri, 02 Nov 2012 11:44:57 GMT

For me, sites that show multiple accounts in a logical and easy-to-read format are the best.

I really like the AMEX site, I have an overview of all my cards and then can look at the individual accounts in detail. Same with Chase/JPMorgan. But the AMEX site is just so much more esthetically pleasing. For both, all of the options are easily maneuverable.

Not a fan of the Wells Fargo site, it just seems to be very "plain jane". Nothing wrong with that, I guess, just not my preference.

Discover also offers a well designed and laid out site.

Re: Your CC's Website

beb86 — Fri, 02 Nov 2012 12:31:44 GMT

Cap 1 is ok, GEs are pretty generic except for the free TU08 from wally, I like my amex site, and Barclays is ok too. BBRZMC is super generic. But cap1 does offer some mystery as it has a modify your features button that legend has can do remarkably amazing things but nobody has seen it in action as it lays dormant til the end of time