https://ficoforums.myfico.com/t5/Credit-Cards/Continental-Finance-Customer-Service-do-they-exist/m-p/161608#M50317 Did quick goggle search Some users said "Enter your card number, wait and listen to your balance and do not hang up." They say that option three is customer service... 800# Electronic Machine only 866# Where you enter your personal information If that doesn't work try 302-456-1930<BR /><BR />Message Edited by ash4557 on <SPAN class="date_text">02-23-2008</SPAN> <SPAN class="time_text">04:31 AM</SPAN> Sat, 23 Feb 2008 12:31:31 GMT Anonymous 2008-02-23T12:31:31Z https://ficoforums.myfico.com/t5/Credit-Cards/Continental-Finance-Customer-Service-do-they-exist/m-p/161256#M50206 I have 2 high fee, low limit cards, one with First Premier the other with Continental Finance.<BR /><BR />CF is impossible to get anywhere with. You call their main customer service # at 1-800-518-6141 and option 5 is to speak with a representative, you are then connected with a message that says "Please call 866-489-3649" and then hung up on.<BR /><BR />Once you call that # and enter your account information, you are only given options to report your card stolen or pay your bill.... if you press 0 or any other option you are hung up on.<BR /><BR />Are there real people at CF or just answering machines? Anyone find a phone number for them that works? Fri, 22 Feb 2008 23:02:22 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Continental-Finance-Customer-Service-do-they-exist/m-p/161256#M50206 Anonymous 2008-02-22T23:02:22Z https://ficoforums.myfico.com/t5/Credit-Cards/Continental-Finance-Customer-Service-do-they-exist/m-p/161608#M50317 Did quick goggle search Some users said "Enter your card number, wait and listen to your balance and do not hang up." They say that option three is customer service... 800# Electronic Machine only 866# Where you enter your personal information If that doesn't work try 302-456-1930<BR /><BR />Message Edited by ash4557 on <SPAN class="date_text">02-23-2008</SPAN> <SPAN class="time_text">04:31 AM</SPAN> Sat, 23 Feb 2008 12:31:31 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Continental-Finance-Customer-Service-do-they-exist/m-p/161608#M50317 Anonymous 2008-02-23T12:31:31Z