topic Re: Anyone had another CLI after Cap1 EO CLI? in Credit Cards

Anyone had another CLI after Cap1 EO CLI?

CreditJim — Thu, 28 Feb 2013 15:34:12 GMT

Just wondering, with all the people that have had good increases from toy limits via the Capital One executive office, has anyone else had a further CLI on that card since? Perhaps people who also had a product change to a more 'prime' card? My limit was raised from $750 to $5k and I PC'd to a Venture 2. I've been running over $5k per month through it and paying in full - I was wondering what my chances were for another CLI at say, the 6-month mark from the EO CLI?

Re: Anyone had another CLI after Cap1 EO CLI?

MrSwiss — Thu, 28 Feb 2013 15:40:39 GMT

How long did you have the Cap1-$750 before you requested the increase / PC and what are your current scores?

Swiss

Re: Anyone had another CLI after Cap1 EO CLI?

toppers555 — Thu, 28 Feb 2013 15:50:29 GMT

I would say don't abuse the system. I would try normal process first and if You really need increase not just for mere having another increase perhaps bother them other wise your just being greedy imo

Re: Anyone had another CLI after Cap1 EO CLI?

Leadberry — Thu, 28 Feb 2013 15:53:28 GMT

@toppers555 wrote:
I would say don't abuse the system. I would try normal process first and if You really need increase not just for mere having another increase perhaps bother them other wise your just being greedy imo

I don't see how he's being greedy or abusing the system. He says his CL is $5k. He says he is running over $5k/month through the card and paying in full. I think that's a perfectly valid, acceptable reason for requesting another CLI.

Re: Anyone had another CLI after Cap1 EO CLI?

toppers555 — Thu, 28 Feb 2013 16:37:44 GMT

I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO

Re: Anyone had another CLI after Cap1 EO CLI?

Creditaddict — Thu, 28 Feb 2013 18:38:34 GMT

@toppers555 wrote:
I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO

I would like to add that in my opinion Capital One "Created" the issue that the "traditional path" is not only fustrating, annoying, a waste of time, and HP possible... I WILL NOT/WOULD NOT EVER go about talking to Capital One again by any means ouside the EO unless something like new card, or lost/stolen, fraud stuff.

I'm sorry but I'm tired of talking to CSR out of the country and frankly if the only way to talk to US reps is through the EO then those high paid (probably not but I will think) people can spend lots of time doing something that should be done by CSR's and until they find that the expense of the EO office doing these requests and bring a US based call center Im not calling overseas.

Re: Anyone had another CLI after Cap1 EO CLI?

Leadberry — Thu, 28 Feb 2013 18:44:45 GMT

@toppers555 wrote:
I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO

Actually, you did conditionally and specifically state that the OP was being greedy. Furthermore, customer service is what the EO is there for. Calling them is not "bothering" them, it's taking advantage of a service that is made available for one's use. Lastly, what traditional path is there to take? We all know Capital One's frontline CSR's will read off a script about not being able to approve CLI's when asked.

Re: Anyone had another CLI after Cap1 EO CLI?

Creditaddict — Thu, 28 Feb 2013 18:46:19 GMT

@Leadberry wrote:
@toppers555 wrote:
I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO
Actually, you did conditionally and specifically state that the OP was being greedy. Furthermore, customer service is what the EO is there for. Calling them is not "bothering" them, it's taking advantage of a service that is made available for one's use. Lastly, what traditional path is there to take? We all know Capital One's frontline CSR's will read off a script about not being able to approve CLI's when asked.

+111111

Probably said better then me and said well!

Re: Anyone had another CLI after Cap1 EO CLI?

CreditJim — Thu, 28 Feb 2013 19:03:10 GMT

I was wondering if anyone else had tried it, I am not planning on trying myself just yet. I've only just had the card increased to $5k about a month ago, and in that time I've already accrued 19k miles by switching it to my main card for the past month. A higher limit would be more beneficial as it would mean that I don't have to keep making multiple payments on it every month - thinking about it I am probably running closer to 8/10k per month through it. At about 6 months from the original CLI I think I'll try for another CLI (via the 'official' route first) and if that doesn't work I would think about contacting the EO again.

But again, the main thrust of my question was wondering if anyone else had already done this.

Re: Anyone had another CLI after Cap1 EO CLI?

Creditaddict — Thu, 28 Feb 2013 19:26:55 GMT

@breedo wrote:
I was wondering if anyone else had tried it, I am not planning on trying myself just yet. I've only just had the card increased to $5k about a month ago, and in that time I've already accrued 19k miles by switching it to my main card for the past month. A higher limit would be more beneficial as it would mean that I don't have to keep making multiple payments on it every month - thinking about it I am probably running closer to 8/10k per month through it. At about 6 months from the original CLI I think I'll try for another CLI (via the 'official' route first) and if that doesn't work I would think about contacting the EO again.

But again, the main thrust of my question was wondering if anyone else had already done this.

My partner went from $7,500 to $15,000 via EO but he does not use the card.... He did a BT offer about 8 months ago for about $5k and has about $1400 left to pay off in 3 months but for charging, it's not used.

Re: Anyone had another CLI after Cap1 EO CLI?

kimmiller112 — Thu, 28 Feb 2013 19:49:33 GMT

I think six months from the time you got a CLI through the EO is sufficient time to wait before contacting them again, especially when you put though $5000 per month on a card that has a limit of $5000. Abusing the system would be contacting the EO every month or perhaps even requesting an increase twice a year when you don't use the card. Personally, I think I am going to wait nine months, but I'm only running $1000-$2000 per month on my $5000 limit card.

Re: Anyone had another CLI after Cap1 EO CLI?

Anonymous — Thu, 28 Feb 2013 20:20:51 GMT

I had no problem in December 2012 going from 2300 to 3000 via the Executive Office and then in February of 2013 I follow up with the Executive Office and got another increase from 3000 to 7500. I have two accounts that are around 7 years old both with identical credit lines.

Re: Anyone had another CLI after Cap1 EO CLI?

teddybearkelli1 — Thu, 28 Feb 2013 20:21:11 GMT

I had an increase through the EO in November and the rep that assisted me advised to call him back in at 6 months and he would review for another increase.

Re: Anyone had another CLI after Cap1 EO CLI?

toppers555 — Thu, 28 Feb 2013 23:10:16 GMT

@Leadberry wrote:
@toppers555 wrote:
I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO
Actually, you did conditionally and specifically state that the OP was being greedy. Furthermore, customer service is what the EO is there for. Calling them is not "bothering" them, it's taking advantage of a service that is made available for one's use. Lastly, what traditional path is there to take? We all know Capital One's frontline CSR's will read off a script about not being able to approve CLI's when asked.

Who knows that can change, maybe CSR will eventually be able to help with CLI ( I would hold my breath though tbh). Also true EO is there for customer service, but their is also a reason for a path of escalation, and why EO isn't who you talk to when you call customer service.

Re: Anyone had another CLI after Cap1 EO CLI?

sandman2435 — Thu, 28 Feb 2013 23:24:44 GMT

Got a Venture card in Nov of 2012 with a 5K limit had it raised to 7500 in Jan of this year and than had it raised again in feb to 12K...But I run a ton of money thur the card and pay in full..somrtime making mulitable payments before the statement cuts

Re: Anyone had another CLI after Cap1 EO CLI?

CreditJim — Thu, 28 Feb 2013 23:38:11 GMT

Thank-you, some of the answers have been very helpful. Sounds like I could ask for another CLI in a few months if I keep using it as my main card and making multiple payments per month.

Re: Anyone had another CLI after Cap1 EO CLI?

Leadberry — Thu, 28 Feb 2013 23:42:37 GMT

@toppers555 wrote:
@Leadberry wrote:
@toppers555 wrote:
I didn't state op was being greedy. Like i said if it a legitment need that is one thing but to constantly bother eo always rather then trying traditional path for just basically for an increase just for an increase is abuse IMO
Actually, you did conditionally and specifically state that the OP was being greedy. Furthermore, customer service is what the EO is there for. Calling them is not "bothering" them, it's taking advantage of a service that is made available for one's use. Lastly, what traditional path is there to take? We all know Capital One's frontline CSR's will read off a script about not being able to approve CLI's when asked.
Who knows that can change, maybe CSR will eventually be able to help with CLI ( I would hold my breath though tbh). Also true EO is there for customer service, but their is also a reason for a path of escalation, and why EO isn't who you talk to when you call customer service.

I hope they do get their act together soon. I absolutely hate talking to to Capital One's CSR's. There is no reason to deal with people on the other side of the world who are given no power to make decisions when you can call up Chase, Discover, Amex, USAA, et cetera and talk to perfectly competent and capable CSR's. You can bet that unless Capital One changes something, when I'm ready for a CLI I'm going to escalate myself directly to the EO.

Re: Anyone had another CLI after Cap1 EO CLI?

youngandcreditwrthy — Fri, 01 Mar 2013 00:53:07 GMT

Yeah... I'll be trying to go from $5,000 to $15,000 after six months at $5,000.
I'll ask the regular CSRs but if they don't do anything, and I suspect they won't lol.. I'll get in touch with my girl in the EO!!!!!
:-)

Re: Anyone had another CLI after Cap1 EO CLI?

myjourney — Fri, 01 Mar 2013 01:24:19 GMT

Had my 2 accounts doubled early February and will continue to contact EO every 6 months.

If that's the only way to achieve what they should be doing naturally at least twice a year then so be it.