topic Re: Just got my HSBC Card, already having 'fun'. in Credit Cards

Just got my HSBC Card, already having 'fun'.

Anonymous — Fri, 07 Mar 2008 21:57:54 GMT

So I registered online to set up auto payments.

My choice was 'Due Date' or another date. So I emailed them to explain I wanted to knwo when they reported, or when the statement was, as I wanted to make sure I pay on time AND that is reflected in my credit report so that I can retain a good credit history and score with them.

I got back a reply;

'To register to pay online, follow this link'

I wrote back that that is not what i asked, i had specific questions on WHEN to pay and that I already had registered to pay online.

I got back a reply;

'We are sending you a form so you can send back a void check to use the online payment feature'

I wrote back to PLEASE read my query as I wanted specific information on WHEN to pay, when they reported, etc.

I got back a reply;

'As we said, you should get the form in 10 days'

I shudder to think about my future with them.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Fri, 07 Mar 2008 22:03:29 GMT

Welcome to my world!

Ain't word-recognition software a wonderful thing?

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Fri, 07 Mar 2008 22:31:40 GMT

HSBC reports the last business day of the month -- in order to control util you make a payment when due (do this about 3 business days ahead of time - they lag in posting and you don't want to be late), then go back in about 4 business days befor ethe end of the montha and tweak util to be posted

You can only make 2 payments per statemen cycle from their site (pulling from your account) - but can "push" to them from your bank's billpay as much as you want.

They are NOT my favorite card along with BBMC (managed by them) for the above reasons - # of payments allowed and reporting cycle.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 03:11:35 GMT

I've always paid them online and never had any problems. The statement can be seen online long before it's due. Pay anytime but at least two days before due not including weekends. It's really easy.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 03:28:34 GMT

Good luck-

This is about as good as it gets with HSBC-

nyccc2 wrote:
So I registered online to set up auto payments.

My choice was 'Due Date' or another date. So I emailed them to explain I wanted to knwo when they reported, or when the statement was, as I wanted to make sure I pay on time AND that is reflected in my credit report so that I can retain a good credit history and score with them.

I got back a reply;

'To register to pay online, follow this link'

I wrote back that that is not what i asked, i had specific questions on WHEN to pay and that I already had registered to pay online.

I got back a reply;

'We are sending you a form so you can send back a void check to use the online payment feature'

I wrote back to PLEASE read my query as I wanted specific information on WHEN to pay, when they reported, etc.

I got back a reply;

'As we said, you should get the form in 10 days'

I shudder to think about my future with them.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 15:21:08 GMT

Thanks Lady Scarlet. Do they have a standard due date as well or is it different for each card?

My plan is to set up alerts in Outlook as well just so I can check manually to make sure things are being done as they should. After messing up my credit previously, I plan on being perfect!

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 15:33:00 GMT

I get email alerts (set them up if necessary) for 'payment due', 'payment posted', credit posted' etc...I think these were automatic with HSBC after setting up the online payment info (I had to turn them on with Citi)...I made a folder in Outlook with sub-folders for each card and SAVE the emails from anything done online).

Message Edited by Lady_Scarlet on 03-08-2008 10:33 AM

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 15:29:05 GMT

I highly recommend MS money-

nyccc2 wrote:
Thanks Lady Scarlet. Do they have a standard due date as well or is it different for each card?

My plan is to set up alerts in Outlook as well just so I can check manually to make sure things are being done as they should. After messing up my credit previously, I plan on being perfect!

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 15:36:27 GMT

Mine is the 15th for HSBC and BBMC -- but I opened them the same day. I don't recall their date flipping around all over the calendar. I also have electronic statements - so as soon as the statment is available, I set up the min payment to post before the due date and just edit it as needed...

Re: Just got my HSBC Card, already having 'fun'.

Red1Blue — Sat, 08 Mar 2008 15:37:09 GMT

Congrats on your new card.... WTG....

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 15:40:55 GMT

Oh, is there a way to request electronic statements? I did that with my bank, I much prefer it. Can you also set up alerts for 'New Statement'?

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 15:42:21 GMT

Ok just looked up my new Hooters card. It says

Billing Cycle Closing Date: 3/7/08
Due Date: 04/01/08

So wouldn't I ideally want to set up my auto-payment for the 7th?

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Sat, 08 Mar 2008 15:54:32 GMT

Thanks! Feels good. I really think between the new cards (paying perfectly), the dropped of disputes (more to come potentially), the Amex AU, and the dropped of Lien that in the next 6-12 months my scores should zoom. Started in 500s, currently about 660 on all. Hoping with the additions, perfect payments, drop-off, rebuckets I can be at 720 or so by end of year.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Mon, 10 Mar 2008 04:37:30 GMT

if bill is due 4/1 you should set up payment for 3/27 or 28th. You can also have your bank do payment on-line and set up all your payments for month ahead. Then you have your record of payment and they don't mess with you.

Re: Just got my HSBC Card, already having 'fun'.

haulingthescoreup — Mon, 10 Mar 2008 11:32:02 GMT

@Anonymous wrote:

if bill is due 4/1 you should set up payment for 3/27 or 28th. You can also have your bank do payment on-line and set up all your payments for month ahead. Then you have your record of payment and they don't mess with you.

I think nyccc is trying to pay before the balance updates to the CRA --is that right, OP? If everything goes right, that should work, but can you tell what time of day the auto-payment will go through? I would worry that by the time the account "knows" how much to pay (the statement amount), it might already be reported.

I just keep track of when my statements drop and go in a few days beforehand and pay.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Mon, 10 Mar 2008 23:50:13 GMT

I have three cards through HSBC. Orchard has it's own website and for the other two, I use www.accountcentralonline.com. I have not had any problems paying my bills at all. To make sure there would be no lag between payment submitted and payment applied, I opened an HSBC online checking and savings account. I now make all of my credit card payments through the checking account. I know when I set up the acountcentral accounts, I was asked to select what type of notifications I wanted. If your account uses this interface, then you should be able to indicate how far in advance you want to be notified before payment is due as well as if you want any notifications when your balance reach a certain level or a purchase is over a certain amount.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Tue, 11 Mar 2008 00:03:41 GMT

Hi, I already have an HSBC Checking Account and online banking. Do you think that is more effective then using HSBCCreditCard.com where you manage the cc?

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Tue, 11 Mar 2008 02:13:56 GMT

I cannot say. I have never used the hsbccreditcard.com site. My cards directed me to the accouncentral site. Because I had read here that some people had problems with payments not being processed on time, I figured that having the money coming from an HSBC account would cut down my chances of having the same problem. I got the savings account because the interest rate was nearly 4% at the time. Both accounts were free, so I just set them up and transferred money into them. I check my accounts a couple of times a day and as soon as I see that a bill has been generated, I submit my payment. I also check cc and checking accounts for the next few days to make sure it has been processed. I get notifications every step of the way. If ever I do not, and it takes more than 3 business days for the money to either come out of my checking account or to be applied to the cc, I would call cust. service. So far, I have been fortunate to have not had any payment problems with the HSBC or Orchard card.

Message Edited by RecoveringMyLife on 03-10-2008 07:13 PM

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Tue, 11 Mar 2008 11:26:47 GMT

hsbc will post on the day of purchase sometimes. they are very good about that but slow to post payments to cras.

Re: Just got my HSBC Card, already having 'fun'.

Anonymous — Tue, 11 Mar 2008 11:31:10 GMT

your regular bank is a good way of paying and you have a record. you can set up the payment ahead of time with them. So you don't have to worry just set up recurring payments.

you don't have checkiing with local bank?

Message Edited by casinoannie97 on 03-11-2008 04:31 AM