topic Re: Need help compiling a recon call number guide in Credit Cards

Need help compiling a recon call number guide

scenery_guy — Sat, 13 Apr 2013 21:09:09 GMT

It's time to build a new thread with hopes that it can become a guide for recon calls. Although the sticky Backdoor Numbers is a great resource it is becoming a little dated and contains almost too many numbers. Please take a moment to help me build the community a recon call guide so we can all have access to what has become an important resource for obtaining credit cards.

I need recon call information for all cards and banks - personal and business.

Please post your recent recon information including:

The credit card and the issuing bank

Date of recon

The number you called for recon

If you requested to speak to a supervisor please note if they transferred you and if it helped get approved

Feel free to add what type of information they asked during the call if it seems relevant.

If you have used numbers from the Backdoor Numbers thread that did not work (no longer in service, wrong department answered etc) please add that information. No need in compiling numbers that are dead.

I will update my progress periodically on this thread and ask for help with missing numbers.

Thanks in advance for your help!

Re: Need help compiling a recon call number guide

Anonymous — Sat, 13 Apr 2013 21:10:00 GMT

you know most of the better card companies will see this and know when callers come from myFico.

@scenery_guy wrote:
It's time to build a new thread with hopes that it can become a guide for recon calls. Although the sticky Backdoor Numbers is a great resource it is becoming a little dated and contains almost too many numbers. Please take a moment to help me build the community a recon call guide so we can all have access to what has become an important resource for obtaining credit cards.

I need recon call information for all cards and banks - personal and business.

Please post your recent recon information including:
The credit card and the issuing bank
Date of recon
The number you called for recon
If you requested to speak to a supervisor please note if they transferred you and if it helped get approved

Feel free to add what type of information they asked during the call if it seems relevant.

If you have used numbers from the Backdoor Numbers thread that did not work (no longer in service, wrong department answered etc) please add that information. No need in compiling numbers that are dead.

I will update my progress periodically on this thread and ask for help with missing numbers.

Thanks in advance for your help!

Re: Need help compiling a recon call number guide

scenery_guy — Sat, 13 Apr 2013 21:14:46 GMT

@Anonymous wrote:
you know most of the better card companies will see this and know when callers come from myFico.

That's fine, in a way I am helping them make money. We can't use the card to earn them a swipe fee unless we can actually get approved. Sometimes all they need is a gentle nudge for an approval that would have been a denial and a wasted HP. Call it capitalism.

Re: Need help compiling a recon call number guide

LS2982 — Sat, 13 Apr 2013 21:19:40 GMT

1877-379-8173 GE Credit Solutions (Good for ALL retail GE accounts except CareCredit)

1-800-955-1455 Capital One Executive Office

Re: Need help compiling a recon call number guide

scenery_guy — Sun, 14 Apr 2013 13:10:13 GMT

Bump.

I know there are plenty of recon call makers out there. Jump in and post your information. Does not matter what card, what bank. We need fresh info please!

But wait, there's more. For a limited time the next ten posters will get a limited edition e-tshirt* that says "I helped build the MyFico Recon Guide and all I got was this lousy tshirt and the credit card I applied for because I know who to call and what to say".

* no real tshirts exist but getting the card you applied for does.

Re: Need help compiling a recon call number guide

LS2982 — Sun, 14 Apr 2013 13:51:37 GMT

@scenery_guy wrote:
Bump.

I know there are plenty of recon call makers out there. Jump in and post your information. Does not matter what card, what bank. We need fresh info please!

But wait, there's more. For a limited time the next ten posters will get a limited edition e-tshirt* that says "I helped build the MyFico Recon Guide and all I got was this lousy tshirt and the credit card I applied for because I know who to call and what to say".

* no real tshirts exist but getting the card you applied for does.

Re: Need help compiling a recon call number guide

dodfire — Sun, 14 Apr 2013 14:21:53 GMT

Capital One Executive Office

800-955-1455

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 19:40:43 GMT

Navy Federal Credit Union

1-888-842-6328

Credit Card or Loan Application Status: https://www.navyfederal.org/apps/msgcenter-app.php

Fax:

703-206-2055

Mail:

Credit Report Disputes

P.O. Box 3700, Merrifield, VA 22119-3700

Credit Card and Visa Check Card Inquiries

P.O. Box 3501, Merrifield, VA 22119-3501

Credit Card and Visa Check Card Disputes

P.O. Box 3503, Merrifield, VA 22119-3503

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 19:17:08 GMT

DCU

508.263.6700 or 800.328.8797

Faxes concerning loans or credit cards: 508.263.6392

Mail:

Digital Federal Credit Union
P.O. Box 9130
Marlborough, MA 01752-9130

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 19:15:17 GMT

PSECU

General Inquiries 800.237.7328

Loan or Credit Card Applications 800.562.6555

FAX 717.772.2272

Mail

PSECU P.O. Box 67013
Harrisburg, PA 17106-7013

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 19:12:34 GMT

PenFed

800-247-5626

Fax# U.S.: 1-800-557-7328 or 1-800-278-2212

Mail Address
Pentagon Federal Credit Union Box 1432 Alexandria, VA 22313-2032
Pentagon Federal Credit Union Box 247009 Omaha, NE 68124-7009

USAA

1-210-531-8722
1-800-531-8722)

Fax Number:	1-800-531-5717
Mailing Address:	USAA Federal Savings Bank 10750 McDermott Freeway San Antonio, TX 78288-9876

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 19:39:24 GMT

Chase Credit Card

888-609-7805, 888-871-4649 (Reconsiderations)

800-432-3117 (Application status)

888-270-2127 (App recon)

877-781-3109 (CLI requests & account closures)

888-245-0625 (Credit Analyst – Reconsideration)

888-622-7547 (Chase Executive Office in IL)

800-955-9900 (Product change status questions)

Citibank Credit Card

800-763-9795 (Credit Dept.)

888-201-4523 ( Business New App Approval Status)

888-662-7759 (AA)

800-645-7240, 800-288-4653, 800-750-7453 (App Status)

800-444-2568 (Retention Dept BEST#)

866-713-5028 (Credit Bureau Dispute Fax)

866-606-2961 ( Business Apps)

Citi: 866-606-2787 (Account Analyst)

Citi: 800-763-9795 (Credit Dept.)

Credit Card Application Status Phone #

1-888-201-4523

American Express Credit Card

877-399-3083 – new accounts

800 230 1284 – credit services

866-314-0237 (Application reconsideration BEST)

Membership Rewards: 800-297-3276

800 582 6471 – new accounts/reconsideration, but agents don’t usually process applications immediately.

Application Status: https://www262.americanexpress.com/eaol/welcome.do

Bank Of America Credit Card

866-458-8805 – connects directly to a credit analyst

877-721-9405 – application status press 3

Application Status: https://www.bankofamerica.com/application-status/credit-cards/app-status-form.go

Barclay’s Credit Card Reconsideration

866-408-4064 connects directly to a credit analyst

Re: Need help compiling a recon call number guide

Rackham94 — Sun, 14 Apr 2013 14:45:35 GMT

From a thread created by Dustink awhile back Citi: 605-331-1698 Sioux Falls, SD Executive Response Unit email: sd.eru@citi.com

Called directly here skipped CSR line and asked for a reconsideration of my recent credit card application due to a desire to create a banking relationship with Citi and I feel I can grow over time have a lot of potential to refer others to recommend Citi to their friends and families.

1-2 day wait call from ERU please fax in proof of income and address verification

After I faxed in the documents 1-2 hours later call from ERU Congrats you have been approved for Citi w/ 1600 CL receive card within the week.

All within a weeks time started process I believe on a Monday.

She did explicity asked where I got the number and I told her a consumer reporting website she seemed to buy it. lol Please keep this number on the downlow

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 14:45:42 GMT

scenery guy: do we need fax#s as well?

Re: Need help compiling a recon call number guide

myjourney — Sun, 14 Apr 2013 14:59:13 GMT

@LS2982 wrote:
1877-379-8173 GE Credit Solutions (Good for ALL retail GE accounts except CareCredit)

1-800-955-1455 Capital One Executive Office

Capital 1

EO fax#

804-968-3081

Re: Need help compiling a recon call number guide

scenery_guy — Sun, 14 Apr 2013 16:37:02 GMT

Wow, thanks for the awesome responses - keep them coming! Yes please add fax numbers if you have used them and know they work. Also feel free to add snail mail addresses used for recons as sometimes a letter is needed.

I'm on location today and tomorrow but I will be checking for posts. I will have some office time next week to start building the list in rough format.

Thanks again!

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 19:33:06 GMT

First National Bank of Omaha

Phone: 888-530-3626

First Bankcard
      C/O First National Bank of Omaha
      P.O. Box 2340
      Omaha, NE 68103

Fax# 402-938-5302

Applicaton Status website: https://www.firstbankcard.com/BankCardWeb/default/cardservices/application-status-form

Re: Need help compiling a recon call number guide

LS2982 — Sun, 14 Apr 2013 19:34:39 GMT

webhopper is getting it done!!! WTG!!!

I only had 2 to bring to the table

Re: Need help compiling a recon call number guide

webhopper — Sun, 14 Apr 2013 19:43:22 GMT

Google + the bank/CU website is where I'm getting my info

Re: Need help compiling a recon call number guide

Ron1 — Sun, 14 Apr 2013 21:36:55 GMT

Application status link for Barclaycard:

https://www.barclaycardus.com/app/japply/checkstatus.do?default_partner=003

Ron.