topic Re: Received American Express Card Today - Question About Name? in Credit Cards

Received American Express Card Today - Question About Name?

Hooosier — Thu, 06 Jun 2013 15:06:11 GMT

I received my AmEx BCE in the mail today, but where my name is listed on the card it only has my first name. I'm assuming this is an error on their part?

Re: Received American Express Card Today - Question About Name?

NonSufficientFunds — Thu, 06 Jun 2013 15:36:43 GMT

The card was embossed with the information from the "name as it should appear on the card" box from the application.

If you try requesting the replacement through the automated online tool, you might still get a card with the wrong information.

You should request a replacement card, with the correct information, by calling customer service and explaining the situation.

Re: Received American Express Card Today - Question About Name?

Anonymous — Thu, 06 Jun 2013 15:42:00 GMT

Yes. Call them.

Re: Received American Express Card Today - Question About Name?

Hooosier — Thu, 06 Jun 2013 16:39:39 GMT

I called them to request a new card and explained the situation. I talked to two different people and they both told me that on their end my account was set up with only a first name - no last name at all. However, on my online account it lists everything with first and last name - strange deal. They are going to change the name on the account to my actual first and last name and then overnight me my new card.

Re: Received American Express Card Today - Question About Name?

jsucool76 — Thu, 06 Jun 2013 17:40:45 GMT

Good luck! I would estimate it takes at least one more phone call after that to get it done xD haha

Too bad your first name isn't "McLovin" or somethin...

Either way, only first name on a credit card? I feel like that would be awesome. haha

Re: Received American Express Card Today - Question About Name?

myjourney — Thu, 06 Jun 2013 17:50:49 GMT

This happened to someone else about a week ago strange indeed

Re: Received American Express Card Today - Question About Name?

Hooosier — Thu, 06 Jun 2013 18:20:18 GMT

@jsucool76 wrote:

Too bad your first name isn't "McLovin" or somethin...
Either way, only first name on a credit card? I feel like that would be awesome. haha

Now that would be awesome! Too bad I have just a boring, plain American name!

Re: Received American Express Card Today - Question About Name?

revvystoke — Thu, 06 Jun 2013 20:54:38 GMT

This happened to mine as well. Called to add the correct letter to my last name on the card and they messed it up on the card and online. I had asked them to use the name on my app which was correct.

Re: Received American Express Card Today - Question About Name?

Anonymous — Thu, 06 Jun 2013 21:19:52 GMT

I wonder if Celberties can have just one name on their card, such as Cher

Re: Received American Express Card Today - Question About Name?

LS2982 — Thu, 06 Jun 2013 21:32:51 GMT

@NonSufficientFunds wrote:
The card was embossed with the information from the "name as it should appear on the card" box from the application.

If you try requesting the replacement through the automated online tool, you might still get a card with the wrong information.

You should request a replacement card, with the correct information, by calling customer service and explaining the situation.

I'm STILL waiting for my DW's PRG card.

I would call, but make sure you let them know exactly whats going on, i'm on attempt #3 for my DW's card.

Re: Received American Express Card Today - Question About Name?

NonSufficientFunds — Thu, 06 Jun 2013 22:58:59 GMT

@Anonymous wrote:
I wonder if Celberties can have just one name on their card, such as Cher

When I was a kid, in the 1970s, there was a soccer-player named Pele, who did a commercial for AmEx (using only his first name)

You can see it here:

http://www.youtube.com/watch?v=q3BDFiC8eB4

Re: Received American Express Card Today - Question About Name?

jamesdwi — Thu, 06 Jun 2013 23:02:11 GMT

Most Celerbrites that have been in the biz for more than 6 months don't want there name on financial stuff, it makes it collectible and they also want to get away from the limelight, they get reconized enought no reason to have it everytime they check into a hotel room or charge something.

Re: Received American Express Card Today - Question About Name?

jsucool76 — Thu, 06 Jun 2013 23:05:46 GMT

@LS2982 wrote:
@NonSufficientFunds wrote:
The card was embossed with the information from the "name as it should appear on the card" box from the application.

If you try requesting the replacement through the automated online tool, you might still get a card with the wrong information.

You should request a replacement card, with the correct information, by calling customer service and explaining the situation.

I'm STILL waiting for my DW's PRG card.

I would call, but make sure you let them know exactly whats going on, i'm on attempt #3 for my DW's card.

I told ya you'd keep getting zyncs

in 50 years when they're all collectible you're gonna be rollin in the dough

Re: Received American Express Card Today - Question About Name?

NonSufficientFunds — Thu, 06 Jun 2013 23:17:12 GMT

@jamesdwi wrote:
Most Celerbrites that have been in the biz for more than 6 months don't want there name on financial stuff, it makes it collectible..

John Wayne's AmEx Card was bought for $9560

http://www.icollector.com/An-American-Express-Credit-Card-1978-Total-1_i11251024