topic Re: Normal for CSP? in Credit Cards

Normal for CSP?

SSA_2013 — Sat, 08 Jun 2013 15:16:20 GMT

Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Re: Normal for CSP?

myjourney — Sat, 08 Jun 2013 15:19:04 GMT

@SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Nope but it happened to me once with CAP1 just a processing error

Re: Normal for CSP?

SSA_2013 — Sat, 08 Jun 2013 15:28:01 GMT

@myjourney wrote:
@SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?
Nope but it happened to me once with CAP1 just a processing error

In many ways I'm glad it happened! I was worried that it would get scratched quickly. I guess I have a spare/replacement

Re: Normal for CSP?

myjourney — Sat, 08 Jun 2013 15:30:02 GMT

@SSA_2013 wrote:
@myjourney wrote:
@SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?
Nope but it happened to me once with CAP1 just a processing error
In many ways I'm glad it happened! I was worried that it would get scratched quickly. I guess I now have a spare replacement

That's the first thing i said too ...I put it back in the envelope and put it up for safe keeping

Re: Normal for CSP?

armbenderc — Sat, 08 Jun 2013 21:43:31 GMT

@SSA_2013 wrote:
@myjourney wrote:
@SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?
Nope but it happened to me once with CAP1 just a processing error
In many ways I'm glad it happened! I was worried that it would get scratched quickly. I guess I have a spare/replacement

Re: Normal for CSP?

UpNComing — Sat, 08 Jun 2013 21:50:35 GMT

@SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

When I apped for my CSP I called the number on the back of my United card, which is usually a higher level CSR and asked them to expedite it. He actually told me "The plastic has been ordered but not shipped yet. I will expedite a new card that will be there within one to two business days. You will also receive the original two (mine and my AU) in the mail at the regular time."

So this seems to be the norm.

Re: Normal for CSP?

SSA_2013 — Sat, 08 Jun 2013 22:47:18 GMT

@UpNComing wrote:
@SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?
When I apped for my CSP I called the number on the back of my United card, which is usually a higher level CSR and asked them to expedite it. He actually told me "The plastic has been ordered but not shipped yet. I will expedite a new card that will be there within one to two business days. You will also receive the original two (mine and my AU) in the mail at the regular time."
So this seems to be the norm.

I called them a few hours ago to make sure they were both received and he told me that they mailed out both on Monday. He said that usually the expedited card gets mailed first and that usually overrides the original card being sent in 5-7 days. However, he said that the regular was mailed first and the expedited order was mailed out soon after. So I guess the system doesn't always catch the original in time.

Re: Normal for CSP?

LS2982 — Sun, 09 Jun 2013 02:31:57 GMT

@SSA_2013 wrote:
Well, on the 31st I applied and was approved for a CSP. I called to have it expedited and last week on the 4th (Tuesday) I received it. Now...I received a duplicate CSP card in the mail along with the usual agreements, etc. My question: Is it normal for them to send you a 2nd card?

Sounds like an error on their part......but look on the bright side you have a fresh one when the other gets scratched up bad!!!

Re: Normal for CSP?

GeneralCucumbre — Sun, 09 Jun 2013 05:05:19 GMT

This is actually normal. This happened to me when I opened a United MileagePlus Explorer card a while back. When I was approved for the card, I called about a day later asking to expedite the card. The card was rushed out overnight so I received it the next day. However, about a week later, I received another card with the terms, booklet, etc. This was the actual "first" credit card. When you call to have a card that you applied for expedited, what Chase is actually doing is sending you a "replacement card" even though it is not actually a replacement. I assume that this is done because once a card application is approved, all the information is sent to card manufacturing and I imagine that it is a process that they cannot alter or stop to change the delivery date of the original card. Think about it, Chase probably processes hundreds of card applications daily and it would be too hectic and costly to try and stop one particular card in manufacturing and change its delivery date. Chase probably has multiple card manufacturing centers and it probably is just cheaper for them to call up another card manufacturing center, order the replacement card and rush it out. Just my opinion...

Re: Normal for CSP?

unc0mm0n1 — Sun, 09 Jun 2013 12:28:29 GMT

Stupid question but does it cost more to expediate?

Re: Normal for CSP?

youngandcreditwrthy — Sun, 09 Jun 2013 12:36:14 GMT

This happened to me when I got my Freedom. I think it's bc they send you a card, but if you call and have a card expedited- they send a seperate, new card.
Discover did this to me too. I was approved instantly online, then called a day or two later to have it expedited, and they had already sent one. I got two Discover cards bc they expedited a second card haha.
Amex seems to be the only creditor that won't expedite a second, new card lol. Prob not Barclay's either -.-

Re: Normal for CSP?

Anonymous — Sun, 09 Jun 2013 12:48:06 GMT

To expedite1: No it is free most of the time for chase