topic Re: Orchard Bank EO contact? in Credit Cards

Orchard Bank EO contact?

EaglesFan2006 — Fri, 28 Jun 2013 18:54:34 GMT

I'm interested in killing my Orchard Bank card, in large part because of the $79 annual fee. Is there a good contact where I could call them and see if that could be waived...I'd like to keep it open with no balance sice its an old card, but not with an annual fee. I realize they're transitioning to C1 soon, so not sure who I should be calling. My AF is scheduled to hit on the July 12 statement.

Re: Orchard Bank EO contact?

Anonymous — Fri, 28 Jun 2013 18:56:40 GMT

You need to email the EO of Cap1

Re: Orchard Bank EO contact?

EaglesFan2006 — Fri, 28 Jun 2013 18:58:47 GMT

@Anonymous wrote:
You need to email the EO of Cap1

Thanks...do I need to wait until the conversion is completed?

Re: Orchard Bank EO contact?

Anonymous — Fri, 28 Jun 2013 19:01:39 GMT

Idk about now but my DH got his waived an APR reduced a few months ago.

Re: Orchard Bank EO contact?

daninbath — Fri, 28 Jun 2013 19:15:09 GMT

I sent an email to the Cap 1 EO on Tuesday afternoon regarding my Orchard Card. Within two hours someone from the EO called me and was very nice about deleting the Annual Fee for this year and years going forward. She was very pleasant and helpful.