topic Re: AMEX apped, Want my bank account number? in Credit Cards

AMEX apped, Want my bank account number?

Anonymous — Mon, 01 Jul 2013 19:41:07 GMT

I applied online for AMEX Blue Cash Everyday and was emailed a tracking number and phone number to get in contact with them to complete my application. They pulled Experian and evidently it was not FICO Experian because my FICO EX has my current address. The Experian that they pulled does not have my current address which I have lived at for the past 4 years. Anyhow, they said that I needed to give them my bank account number to verify my address. Since I felt uncomfortable giving my bank account number over the phone, they said they will be sending a letter to me with instructions to take to my bank to verify my current address.

Does this seem to be out of whack or unusual? I have read several times that, it is not wise to give out bank account info over the phone. I called the phone number twice and got the same info each time. I was also leary because I could tell that the people that I talked with were ouyside of the USA. Foreign accent.

Re: AMEX apped, Want my bank account number?

navigatethis12 — Mon, 01 Jul 2013 19:48:43 GMT

There is no such thing as a FICO Experian report and a non Experian report. The report they saw may have had the address, but I don't know why lenders sometimes ask for verification. I have never had to do it, but on here people have said all they had to do was conference ring their bank and have them verify over the telephone with American Express.

The people you were speaking with may not have been in the United States, but that doesn't mean they are scammers.

Re: AMEX apped, Want my bank account number?

09Lexie — Mon, 01 Jul 2013 19:51:05 GMT

Keep in mind they also use other reports to verify identity. Teletrack is one that they use and if it doesn't match that could be the reason they are asking for additional info.

Re: AMEX apped, Want my bank account number?

Anonymous — Mon, 01 Jul 2013 20:06:49 GMT

@navigatethis12 wrote:
There is no such thing as a FICO Experian report and a non Experian report. The report they saw may have had the address, but I don't know why lenders sometimes ask for verification. I have never had to do it, but on here people have said all they had to do was conference ring their bank and have them verify over the telephone with American Express.

The people you were speaking with may not have been in the United States, but that doesn't mean they are scammers.

I don't understand about there not being a FICO Experian. FICO now has Experian reports for 19.95 plus tax, just like purchasing FICO Equifax and Transunion. Did I waste money purchasing My Fico Experian report from this same site that we are posting on? Thanks for any help.

Re: AMEX apped, Want my bank account number?

09Lexie — Mon, 01 Jul 2013 20:13:13 GMT

Experian reports are pulled by lenders. MyFICO now sells the same report with a credit score. If Amex pulled your Experian report is would be the same information. You say evidently, is it possible they pulled multiple bureaus? Like I indicated before, they also use other agencies to verify identity.

Re: AMEX apped, Want my bank account number?

cashnocredit — Mon, 01 Jul 2013 20:51:48 GMT

@09Lexie wrote:
Keep in mind they also use other reports to verify identity. Teletrack is one that they use and if it doesn't match that could be the reason they are asking for additional info.

^this

There are more than credit reports checked when apping. Identity and fraud related databases are also checked. Check out IDAnalytics databases and FICO's Falcon s/w to learn more about this rather arcane stuff. When a credit profile is ok, and most decline problems are credit related, these other databases are checked to help prevent ID theft and fraud. If they indicate more ID verification is required then this can trigger the OP's problem. Since a bank account has usually gone through ID verification already this is just a proxy for Amex to use to complete an ID verification.

Re: AMEX apped, Want my bank account number?

Anonymous — Mon, 01 Jul 2013 21:02:22 GMT

@cashnocredit wrote:
@09Lexie wrote:
Keep in mind they also use other reports to verify identity. Teletrack is one that they use and if it doesn't match that could be the reason they are asking for additional info.
^this
There are more than credit reports checked when apping. Identity and fraud related databases are also checked. Check out IDAnalytics databases and FICO's Falcon s/w to learn more about this rather arcane stuff. When a credit profile is ok, and most decline problems are credit related, these other databases are checked to help prevent ID theft and fraud. If they indicate more ID verification is required then this can trigger the OP's problem. Since a bank account has usually gone through ID verification already this is just a proxy for Amex to use to complete an ID verification.

So, it would be okay to give the people that answer the calls for AMEX my bank account number? None of the replies that I have gotten from you good folks have not stated whether it would be okay. I just don't want to do something I might end up regretting.

Re: AMEX apped, Want my bank account number?

09Lexie — Mon, 01 Jul 2013 21:23:44 GMT

Yes, if you are still uncomfortable see if its possible that you can be on a 3-way.

Re: AMEX apped, Want my bank account number?

cashnocredit — Mon, 01 Jul 2013 21:33:06 GMT

@Anonymous wrote:
@cashnocredit wrote:
@09Lexie wrote:
Keep in mind they also use other reports to verify identity. Teletrack is one that they use and if it doesn't match that could be the reason they are asking for additional info.
^this
There are more than credit reports checked when apping. Identity and fraud related databases are also checked. Check out IDAnalytics databases and FICO's Falcon s/w to learn more about this rather arcane stuff. When a credit profile is ok, and most decline problems are credit related, these other databases are checked to help prevent ID theft and fraud. If they indicate more ID verification is required then this can trigger the OP's problem. Since a bank account has usually gone through ID verification already this is just a proxy for Amex to use to complete an ID verification.
So, it would be okay to give the people that answer the calls for AMEX my bank account number? None of the replies that I have gotten from you good folks have not stated whether it would be okay. I just don't want to do something I might end up regretting.

Sure. How many checks do you write? Everywhere that check goes people can see and record your bank account number.
The basic rule for avoiding scams and social engineering is to never give out info when someone calls you. In this case you apped and they sent you a link and phone number. You are usually safe when making outbound calls. Not always though. There are fraudulent websites and email that try to get you to app for credit and simulate a real bank and they often collect ss#, names, addresses and more. There are standard ways to avoid these the most important is not to click on any email links you didn't solicit.

Re: AMEX apped, Want my bank account number?

Anonymous — Mon, 01 Jul 2013 22:42:20 GMT

As usual, you folks came through again. I really appreciate the good common sense answers that you all pointed out. Thanks a lot girls and guys.

Re: AMEX apped, Want my bank account number?

HeilFico — Mon, 01 Jul 2013 23:02:42 GMT

Hi Slab!

Just wanted to chime in. I was just approved for the Green and Delta Skymiles. I currently have a fraud alert on all three bureaus...(for piece of mind)

Because of this, they had to call me at the phone number listed on Experian before approving me for the Green. For the Delta, for some odd reason Transunion had an old number of mine. I had to have them conference in my bank for that app. Was quick and painless.

I've had to deal with this before when I had an old Capital One account.

Re: AMEX apped, Want my bank account number?

Thammer — Mon, 01 Jul 2013 23:04:20 GMT

I had to give my bank account info as well when I apped for my Amex card. The reason was I had just bought a house and had a new address that wasn't reported on my credit report yet. So in order to verify my address they asked to be on a 3 way call with my bank to verify my address and of course this required my bank account number. Once we completed the call I was approved no problem. Hope this helps.

Re: AMEX apped, Want my bank account number?

Anonymous — Mon, 01 Jul 2013 23:05:05 GMT

This happened to me a few months ago. The will do a three way and ask the banker to comfirm wich address they have on file for you and will also ask fif the acc has been open for more than 30 days. They are not allowed to say anything about balance .

Re: AMEX apped, Want my bank account number?

Anonymous — Tue, 02 Jul 2013 00:04:14 GMT

I will go to my bank tomorrow and call in.

Since they have gone this far, would it be a pretty good chance that I will be approved? Customer Service said everything looked great. Just have to confirm my address.

Re: AMEX apped, Want my bank account number?

Creditaddict — Tue, 02 Jul 2013 00:11:00 GMT

@Anonymous wrote:
I will go to my bank tomorrow and call in.

Since they have gone this far, would it be a pretty good chance that I will be approved? Customer Service said everything looked great. Just have to confirm my address.

call... super fast and be one in a few minutes.

Like others stated, bank account information is given out so often and sometimes we become more sensitive when asked and we are not expecting to be asked but yet we have no issue giving out or typing in in probably less safe places!!