topic Re: Capital One in Credit Cards

Capital One

hautemama — Thu, 03 Apr 2008 20:01:52 GMT

I have had this card since 2000, a normal Cap One Platinum. Recently I've had success obtaining new credit with higher limits, (AMEX, Discover, Hooters).. I've had good history, but haven't been using the Cap One for a very long time. Anyways, I've tried unsuccessfully several times for a CLI, and have been denied. Is there any reason or anything that I should be doing that would up my chances? I am fairly happy with Cap one and would like to keep the card.. I've tried the backdoor number, and always receieve the "I'm sorry, there are no offers" message. Is this b/c the card doesn't allow for CLI? Should I apply for a new one then merge? Please help

Re: Capital One

Anonymous — Thu, 03 Apr 2008 20:11:39 GMT

I chatted up a CSR one day about basically the same issue (cap 1 is the lowest cl and highest apr in my wallet) and she stated they want to see usage. She even said just small balance and PIF. That's about all I know.....

Re: Capital One

Anonymous — Thu, 03 Apr 2008 20:25:08 GMT

I agree. You have to use the card. Usage is real big with them in regards to granting CLI's.

Re: Capital One

Anonymous — Thu, 03 Apr 2008 22:10:01 GMT

They have 3 different Platinum cards. They are tiered for specific maximim cl ceilings on a particular card. You might have reached the ceiling on your particular tier of card.

I know I have and can't go any higher. This has been verified by 2 different Account Specialists. One in December, and the other last week.

Re: Capital One

creditninja9000 — Fri, 04 Apr 2008 00:36:08 GMT

Yeah I'm pretty annoyed myself, I've been sitting at $2000 for two years now and I definitely use the card. I think I've reached the ceiling, I just also think it's stupid they cannot do product changes if that's what's necessary, and that I have to open and entirely new card to appear on my report......no thanks, not that serious. It can just sit in my drawer or someone else can use it, like my younger brother.

Re: Capital One

Anonymous — Fri, 04 Apr 2008 00:37:52 GMT

I agree i'm up too $1500.00 and will get another cli in may and that will take me too $2000.00 probably the ceiling for me too.

Re: Capital One

unknown_entity — Fri, 04 Apr 2008 02:03:34 GMT

Nah, Capital One will grow. I started with a $300 card in July 07 and I'm up to $2600. Plus you can always get another card with them.

Re: Capital One

Anonymous — Fri, 04 Apr 2008 02:41:55 GMT

unknown_entity wrote:

Plus you can always get another card with them.

That's not the same thing as growing. A card that grows with you will alter its terms in your favor as your credit profile and history with the issuer improve.

Having to get another card is a ridiculous policy.

Message Edited by cheddar on 04-03-2008 10:41 PM

Re: Capital One

Anonymous — Fri, 04 Apr 2008 02:43:39 GMT

cheddar wrote:

unknown_entity wrote:
Plus you can always get another card with them.

That's not the same thing as growing. A card that grows with you will alter its terms in your favor as your credit profile and history with the issuer improve.

Having to get another card is a ridiculous policy.

Message Edited by cheddar on 04-03-2008 10:41 PM

And then there are those of us who can't figure out exactly what kind of Cap1 card we have.

Re: Capital One

grneydangl — Fri, 04 Apr 2008 03:18:46 GMT

WhirledPeasPlease wrote:

cheddar wrote:

unknown_entity wrote:
Plus you can always get another card with them.

That's not the same thing as growing. A card that grows with you will alter its terms in your favor as your credit profile and history with the issuer improve.

Having to get another card is a ridiculous policy.

Message Edited by cheddar on 04-03-2008 10:41 PM
And then there are those of us who can't figure out exactly what kind of Cap1 card we have.

Yeah thats exactly where I am with my first card (2004) I don't see anything that relates to my card on the website... I think it's cause they have a lot more options for cards now and maybe back then they didnt? It was opened in 2004 with $5000cl and hasn't moved AT ALL since then *shrug*

Re: Capital One

hautemama — Fri, 04 Apr 2008 04:46:48 GMT

I just spoke to a rep over the phone. I've had this crappy card since 2000, perfect payment history, low utilization and there is absolutely no way they will be able to give me a CLI. I don't think I've had any CLI's ever...My CL is only 1K, and my other CL's are up to 5K.

I hate them, and will prob eventually just get tired and close the card.

Re: Capital One

KingAdrock — Fri, 04 Apr 2008 05:42:48 GMT

What's odd is I was planning on starting a thread about the same thing today.

This morning I got turned down for an APR reduction! This after being turned down for a CLI last week. Cap 1 is my oldest card, which I got when I had no credit and no job. Has an APR of 21.99%. That was understandable back then. But now years later with a perfect payment history and +760 FICO scores it's ridiculous. Both reps commented that I was a good customer, but apologetically told me I'm only eligible for a lame BT offer. In fact they seemed surprised that I wasn't eligible for more. I mentioned my other cards have higher CLs and lower APRs but it still didn't matter.

Sufficed to say I'm unhappy with Cap One.

Re: Capital One

Anonymous — Fri, 04 Apr 2008 06:15:15 GMT

King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.

Re: Capital One

KingAdrock — Fri, 04 Apr 2008 09:11:12 GMT

@Anonymous wrote:
King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.

My next new card will be Discover or BoA, I'm pre-apped for both. Why get a new Cap One if they're uninterested in treating good customers well? They shouldn't give starter cards if they aren't willing to let the card grow with you.

Re: Capital One

Anonymous — Fri, 04 Apr 2008 13:07:40 GMT

Sylviatob wrote: They have 3 different Platinum cards. They are tiered for specific maximim cl ceilings on a particular card. You might have reached the ceiling on your particular tier of card. I know I have and can't go any higher. This has been verified by 2 different Account Specialists. One in December, and the other last week.

I know that the maximum limit on both my cards is 3000 dollars. Right now, they both have 1600 dollar limits. I want them to go as high as they can go in terms of their limits, then combine them, get another card, and start the process over again.

Message Edited by landocalrissian on 04-04-2008 06:07 AM

Re: Capital One

Anonymous — Fri, 04 Apr 2008 14:37:27 GMT

KingAdrock wrote:

cowpaddi wrote:
King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.

My next new card will be Discover or BoA, I'm pre-apped for both. Why get a new Cap One if they're uninterested in treating good customers well? They shouldn't give starter cards if they aren't willing to let the card grow with you.

I completely agree, KingAdrock! Making existing customers get a brand new card just to improve their terms is a bad policy any way you look at it, IMO, but what makes it even worse in Cap1's case is that they pull all three for every new app.

That policy just makes it easier to find a reason to just take your business elsewhere once you've outgrown their starter cards.

Message Edited by cheddar on 04-04-2008 10:37 AM

Re: Capital One

Anonymous — Fri, 04 Apr 2008 14:32:36 GMT

Made a post about this a few days ago that may help you. It's titled CAP1 hates me.

http://ficoforums.myfico.com/fico/board/message?board.id=creditcard&message.id=63045#M63045

Re: Capital One

Anonymous — Fri, 04 Apr 2008 14:35:54 GMT

@Anonymous wrote:

@KingAdrock wrote:
@Anonymous wrote:
King Ask them if you get another card can you combine cls, keep the age of the old account and keep the terms of the new card. You would in effect have a new card with higher limits and still have all the old account history.
My next new card will be Discover or BoA, I'm pre-apped for both. Why get a new Cap One if they're uninterested in treating good customers well? They shouldn't give starter cards if they aren't willing to let the card grow with you.
I completely agree, KingAdrock! Making existing customers get a brand new card just to improve their terms is a bad policy any way you look at it, IMO, but what makes it even worse in Cap1's case is that they pull all three for every new app.

That policy just makes it easier to find a reason not to just take your business elsewhere once you've outgrown their starter cards.

This may have changed. I was just declined for a new card (which they told I needed to apply for since they couldnt change my terms or offer a new CLI). They letter states they based the decision on my history with CAP1 (which has 1 late/overlimit in 4 yrs due to theft of my card) and no bureau reports were pulled.

Re: Capital One

Anonymous — Fri, 04 Apr 2008 14:41:09 GMT

PurpleHaze wrote:

This may have changed. I was just declined for a new card (which they told I needed to apply for since they couldnt change my terms or offer a new CLI). They letter states they based the decision on my history with CAP1 (which has 1 late/overlimit in 4 yrs due to theft of my card) and no bureau reports were pulled.

No kidding? Thanks for sharing, PurpleHaze!

Has anyone else had the same experience? This changes things immensely if this is their new standard practice.

Message Edited by cheddar on 04-04-2008 10:41 AM

Re: Capital One

Anonymous — Fri, 04 Apr 2008 15:36:42 GMT

@Anonymous wrote:

@Anonymous wrote:

This may have changed. I was just declined for a new card (which they told I needed to apply for since they couldnt change my terms or offer a new CLI). They letter states they based the decision on my history with CAP1 (which has 1 late/overlimit in 4 yrs due to theft of my card) and no bureau reports were pulled.
No kidding? Thanks for sharing, PurpleHaze!
Has anyone else had the same experience? This changes things immensely if this is their new standard practice.

Message Edited by cheddar on 04-04-2008 10:41 AM

Sounds like Cap1 is becoming WAMU-like.