topic Re: Citi website upgrade in Credit Cards

Citi website upgrade

athensguy — Sun, 06 Apr 2008 14:18:12 GMT

Just logged in to peek at my Citi cards, and the website has been upgraded. I don't think they're completely done yet because I was getting some errors, but it looks like it's going to be nice. I think I like it.

I login to Citi at this address: https://www.accountonline.com

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 14:37:23 GMT

Citi must have just made the change. I logged in last night at 11:38 PM (ET), and the site was still in the old format. This new site seems to be very easy to navigate.

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 14:41:07 GMT

they took away my luv bittons though! some at another site there's was yanked as well, others are reporting still intact.

maybe if you recently rcvd a cli they take it until your eligable again, or maybe things are still updating?

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 14:46:39 GMT

imducky wrote:

they took away my luv bittons though! some at another site there's was yanked as well, others are reporting still intact.

maybe if you recently rcvd a cli they take it until your eligable again, or maybe things are still updating?

Did you look at the "TOOLS & SERVICES" tab?

Re: Citi website upgrade

athensguy — Sun, 06 Apr 2008 14:46:52 GMT

The luv button is still there for me under "Tools & Services"

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 14:51:23 GMT

ya, not there!

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 14:53:16 GMT

imducky wrote:

ya, not there!

When was your last Citi CLI?

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 14:56:20 GMT

psychic wrote:

imducky wrote:
ya, not there!

When was your last Citi CLI?

i cli'd my cash returns at activation about 2 weeks ago, the reallocated 9k from the dpr to the cash returns.

maybe all the recent activity on my only 2 citi accounts makes me ineligable, or it's just the newness of the site.

Re: Citi website upgrade

haulingthescoreup — Sun, 06 Apr 2008 15:28:52 GMT

Maybe this is a special ducky modification --no luv button! (sorry, couldn't resist)

Just logged in on Sears and Home Depot. It took a few tries to get into Sears, but they're both looking the same as usual.

Maybe this is on straight Citi cards, those which aren't co-branded? Hope they don't change Sears and HD--they are almost identical, and they're so easy to work with.

edit to add: the luv buttons are still there for Sears and HD, under Manage my account. Although once again, I couldn't get into Sears. So they might well be messing around there as well.

Message Edited by haulingthescoreup on 04-06-2008 08:28 AM

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 15:07:09 GMT

haulingthescoreup wrote:
Maybe this is a special ducky modification --no luv button! (sorry, couldn't resist)

hey i've gone to the citi well enough in the last 9 months. they don't have to worry about hearing from me for at least 3 months.

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 15:15:53 GMT

imducky wrote:
they took away my luv bittons though! some at another site there's was yanked as well, others are reporting still intact.

maybe if you recently rcvd a cli they take it until your eligable again, or maybe things are still updating?

I just got a CLI in Feb and I see that my buttons gone as well. Only other thing that was different was a button for a cash advance online whatever that is..... I'm not touching that one!

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 15:35:40 GMT

snookie wrote:

Only other thing that was different was a button for a cash advance online whatever that is..... I'm not touching that one!

ditto on both items!

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 16:12:51 GMT

My buttons are gone as well. I didn't do a CLI recently, but my accounts are less than 6 months old.

Re: Citi website upgrade

Red1Blue — Sun, 06 Apr 2008 16:20:32 GMT

I just logged in and checked. There is no LUV button for me TOOLS/Services either. I guess I am the same club as ducky is in......

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 16:22:41 GMT

concorduser wrote:
I just logged in and checked. There is no LUV button for me TOOLS/Services either. I guess I am the same club as ducky is in......

seems we are in the same graces with our issuers. amex annoys us and citi is test driving us.

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 16:47:37 GMT

imducky wrote:

concorduser wrote:

I just logged in and checked. There is no LUV button for me TOOLS/Services either. I guess I am the same club as ducky is in......

seems we are in the same graces with our issuers. amex annoys us and citi is test driving us.

Isn't it better not to have a CLI button available at this point in time, to save yourself a hard inq, given it appears that Citi would more than likely decline your CLI request?

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 16:57:23 GMT

i'm not whining, citi has been very generous with me.

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 17:06:09 GMT

imducky wrote:

i'm not whining, citi has been very generous with me.

Given the website has changed, we also have to determine if the button that once implied a soft pull still exists, and if the "form" still means a hard pull.

Re: Citi website upgrade

haulingthescoreup — Sun, 06 Apr 2008 17:45:54 GMT

@Anonymous wrote:

Given the website has changed, we also have to determine if the button that once implied a soft pull still exists, and if the "form" still means a hard pull.

OK, now that's a scary thought. Unlike other members here, I've never been harded for a CLI for my Sears MC. (Perhaps Citi is too embarrassed to do so.)

Re: Citi website upgrade

Anonymous — Sun, 06 Apr 2008 19:53:31 GMT

@haulingthescoreup wrote:

@Anonymous wrote:

Given the website has changed, we also have to determine if the button that once implied a soft pull still exists, and if the "form" still means a hard pull.

OK, now that's a scary thought. Unlike other members here, I've never been harded for a CLI for my Sears MC. (Perhaps Citi is too embarrassed to do so.)

I think the hard inquiry when you get the "form" is specific to non-co-branded cards, HTSU. DF never gets a hard INQ on her Sears MC, either.