topic Re: Amex Purchase Assurance Program in Credit Cards

Amex Purchase Assurance Program

MrCredit — Thu, 05 Sep 2013 00:47:00 GMT

Has anyone used the program? I have an item that I accidentally dropped that I just bought. The item is broken. The confusing piece is the claims form asks for homeowners insurance info? I have an Amex Platinum and the item cost is $199. Does this mean I have to claim it on my homeowners policy?

Re: Amex Purchase Assurance Program

shanac — Thu, 05 Sep 2013 03:56:16 GMT

Bump.

Re: Amex Purchase Assurance Program

shanac — Thu, 05 Sep 2013 03:56:45 GMT

I'm curious about this too.

Re: Amex Purchase Assurance Program

Rackham94 — Thu, 05 Sep 2013 04:21:12 GMT

Most likely. Kind of how insurance companies ask for any supplemental plans you might have purchased..

e.g. Cellphone stolen/lost/broke requires a copy of cell phone bill in case you already have Mobile Insurance if you do claim is denied.

Re: Amex Purchase Assurance Program

Anonymous — Thu, 05 Sep 2013 04:27:59 GMT

Yes, if you have homeowners coverage, you will be using that instead. The insurance only covers items that are not covered by any other insurance. Rackham gave a good example about cell phone coverage.

Re: Amex Purchase Assurance Program

Omnipotent — Thu, 05 Sep 2013 04:30:39 GMT

It shouldn't be asking for insurance info unless it was stolen from the house. Try refiling the claim again