topic Re: Citi executive office in Credit Cards

Citi executive office

umut — Thu, 19 Sep 2013 05:20:38 GMT

Can someone pm me citi executive office e mail or phone number thank u so much for help

Re: Citi executive office

Anonymous — Thu, 19 Sep 2013 06:48:03 GMT

sent

Re: Citi executive office

Darksyde25 — Thu, 19 Sep 2013 07:16:00 GMT

If I could have the same info, preferably email if you have it I'd greatly appreacite it. Thanks!

Re: Citi executive office

Anonymous — Thu, 19 Sep 2013 10:23:56 GMT

only have the phone number im afraid

Re: Citi executive office

mjban — Thu, 19 Sep 2013 14:35:20 GMT

Can someone PM the same info? Thanks!

Re: Citi executive office

nenuco — Thu, 19 Sep 2013 14:43:30 GMT

Would also appreciate the #. Thanks!

Re: Citi executive office

mjban — Fri, 20 Sep 2013 02:51:36 GMT

bump

Re: Citi executive office

newbiewife — Fri, 20 Sep 2013 03:00:44 GMT

Can you please pm me the phone number too.

Re: Citi executive office

Anonymous — Fri, 20 Sep 2013 20:32:20 GMT

Can someone please PM me the email and/or phone number as well?

I'm in the middle of trying to chase them down and thus far have been unsuccessful.

Re: Citi executive office

mjban — Fri, 20 Sep 2013 21:59:34 GMT

Somebody is keeping the number TOP SECRET.

Re: Citi executive office

Anonymous — Sat, 21 Sep 2013 00:15:44 GMT

@mjban wrote:
Can someone PM the same info? Thanks!

@nenuco wrote:
Would also appreciate the #. Thanks!
@newbiewife wrote:
Can you please pm me the phone number too.
@Anonymous wrote:
Can someone please PM me the email and/or phone number as well?

I'm in the middle of trying to chase them down and thus far have been unsuccessful.

SENT! Top secret info, so use it!

Re: Citi executive office

Anonymous — Sat, 21 Sep 2013 03:20:22 GMT

I would also like the EO information. I haven't been able to get a CLI out of citi to save my life.

Re: Citi executive office

youngandcreditwrthy — Sat, 21 Sep 2013 03:22:44 GMT

The number to the EO and true Credit Dept is easily found using a quick search ;-)

Re: Citi executive office

Anonymous — Sat, 21 Sep 2013 05:46:47 GMT

My problem is that I can get the credit department, but they don't deal with student loans. And student loans don't even want to deal with me. So I need to find a way above their heads and my searching isn't working.

Re: Citi executive office

chadwick — Sat, 21 Sep 2013 05:53:27 GMT

@Anonymous wrote:
My problem is that I can get the credit department, but they don't deal with student loans. And student loans don't even want to deal with me. So I need to find a way above their heads and my searching isn't working.

Check out my post

Re: Citi executive office

Anonymous — Sat, 21 Sep 2013 05:56:31 GMT

I've actually used this method, and was able to get through to Verizon and have a flag cleared.

Then, for my student loan flags (2 for one split account) I got through to Sallie Mae and Discover, who I thought owned the loans after having bought from Citi, but it goes all the way back to Citi. My problem is I haven't heard back from my emails, and according to the searches I've done its firstname.lastname@citi.com so I might try again but @citigroup.com

Re: Citi executive office

chadwick — Sat, 21 Sep 2013 06:09:50 GMT

@Anonymous wrote:
I've actually used this method, and was able to get through to Verizon and have a flag cleared.

@Then, for my student loan flags (2 for one split account) I got through to Sallie Mae and Discover, who I thought owned the loans after having bought from Citi, but it goes all the way back to Citi. My problem is I haven't heard back from my emails, and according to the searches I've done its firstname.lastname@citi.com so I might try again but @citigroup.com

Sent you a pm.

Re: Citi executive office

youngandcreditwrthy — Sat, 21 Sep 2013 15:24:44 GMT

I'll send you a list of numbers to call. Lol :-)
Just wanted to make sure you weren't being lazy :-p

Re: Citi executive office

Anonymous — Wed, 25 Sep 2013 20:46:00 GMT

So here's where I stand...

I sent a couple various emails out, including to some executives at Citi. I finally received a mailed letter saying that they correctly reported that my payments were late to my student loan which is now paid off and closed.

I tried calling a number, but it went to the corporate office credit card department. They said that there is nothing they can do to me, and redirected me to the same public student loan phone number that has also been unhelpful.

I tried the contact that Chadwick shared my way, and she responded with a copy of the same letter I received previously but that there was nothing more she can do because she also works in the credit card department.

At this point, I don't know that I'm going to be able to make any progress unless I get a higher up within the student loan department itself. And unfortunately, its extremely tough to find. Because the student loan service was actually sold off to Discover so any pieces of the site that do exist are pretty outdated.

If anyone has encountered any higher ups within the student loan department and can share their contact info, it'd be GREATLY appreciated.

Re: Citi executive office

09Lexie — Wed, 25 Sep 2013 20:48:28 GMT

@thetek9

Have you posted in the SL forum?