topic Re: CapOne EO in Credit Cards

CapOne EO

Anonymous — Tue, 12 Nov 2013 20:53:34 GMT

So yesterday I decided to e-mail the EO regarding upgrading my Quicksilver MC (previously the Cash Rewards card) to the one with no annual fee/another card with no annual fee or waiving the fee for the one I already have.

However, I haven't received a phone call or an e-mail from them at all. Do they normally take a few days to respond?

Can someone e-mail the contact email for the EO just so I can make sure I used the correct one?

Any further info would be nice. Thanks.

Re: CapOne EO

myjourney — Tue, 12 Nov 2013 20:57:07 GMT

@Anonymous wrote:
So yesterday I decided to e-mail the EO regarding upgrading my Quicksilver MC (previously the Cash Rewards card) to the one with no annual fee/another card with no annual fee or waiving the fee for the one I already have.

However, I haven't received a phone call or an e-mail from them at all. Do they normally take a few days to respond?

Can someone e-mail the contact email for the EO just so I can make sure I used the correct one?

Any further info would be nice. Thanks.

It can take 2 business days to get a call completely normal

PM on the way

Re: CapOne EO

Anonymous — Wed, 13 Nov 2013 00:13:59 GMT

So the EO just called me now and a nice lady called saying she had no problem removing the annual fee permanently. She just verified some of my info and said she removed the AF. I confirmed that it was permanent and not just a one year type thing. I'm happy about this!

I feel like applying for the IT card or the Amex I want but I don't want to test my luck. I'll just have to have a little self control

Re: CapOne EO

myjourney — Wed, 13 Nov 2013 00:16:57 GMT

@Anonymous wrote:
So the EO just called me now and a nice lady called saying she had no problem removing the annual fee permanently. She just verified some of my info and said she removed the AF. I confirmed that it was permanent and not just a one year type thing. I'm happy about this!

I feel like applying for the IT card or the Amex I want but I don't want to test my luck. I'll just have to have a little self control

Congarts on removing the AF

Did you also ask for an CLI?

Re: CapOne EO

Anonymous — Wed, 13 Nov 2013 00:23:36 GMT

@myjourney wrote:
@Anonymous wrote:
So the EO just called me now and a nice lady called saying she had no problem removing the annual fee permanently. She just verified some of my info and said she removed the AF. I confirmed that it was permanent and not just a one year type thing. I'm happy about this!

I feel like applying for the IT card or the Amex I want but I don't want to test my luck. I'll just have to have a little self control
Congarts on removing the AF
Did you also ask for an CLI?

Thanks and no because I received a $3000 CLI to make my limit on that card $4000 about two days ago through the credit steps. According to the first doc it said I would only receive $500 so I guess I got lucky. But after this good experience with the EO, I'll probably ask them directly for CLI in the future rather than trying the luv button or contact a rep as it seems very people have luck doing it through those ways.

Re: CapOne EO

myjourney — Wed, 13 Nov 2013 00:27:34 GMT

@Anonymous wrote:
@myjourney wrote:
@Anonymous wrote:
So the EO just called me now and a nice lady called saying she had no problem removing the annual fee permanently. She just verified some of my info and said she removed the AF. I confirmed that it was permanent and not just a one year type thing. I'm happy about this!

I feel like applying for the IT card or the Amex I want but I don't want to test my luck. I'll just have to have a little self control
Congarts on removing the AF
Did you also ask for an CLI?
Thanks and no because I received a $3000 CLI to make my limit on that card $4000 about two days ago through the credit steps. According to the first doc it said I would only receive $500 so I guess I got lucky. But after this good experience with the EO, I'll probably ask them directly for CLI in the future rather than trying the luv button or contact a rep as it seems very people have luck doing it through those ways.

I have had nothing but good experiences with the EO and that's the only route I go

Re: CapOne EO

coldnmn — Wed, 13 Nov 2013 02:13:52 GMT

@Anonymous wrote:
So the EO just called me now and a nice lady called saying she had no problem removing the annual fee permanently. She just verified some of my info and said she removed the AF. I confirmed that it was permanent and not just a one year type thing. I'm happy about this!

I feel like applying for the IT card or the Amex I want but I don't want to test my luck. I'll just have to have a little self control

Congrats!

Re: CapOne EO

Anonymous — Wed, 13 Nov 2013 18:49:51 GMT

@Anonymous wrote:
@myjourney wrote:
@Anonymous wrote:
So the EO just called me now and a nice lady called saying she had no problem removing the annual fee permanently. She just verified some of my info and said she removed the AF. I confirmed that it was permanent and not just a one year type thing. I'm happy about this!

I feel like applying for the IT card or the Amex I want but I don't want to test my luck. I'll just have to have a little self control
Congarts on removing the AF
Did you also ask for an CLI?
Thanks and no because I received a $3000 CLI to make my limit on that card $4000 about two days ago through the credit steps. According to the first doc it said I would only receive $500 so I guess I got lucky. But after this good experience with the EO, I'll probably ask them directly for CLI in the future rather than trying the luv button or contact a rep as it seems very people have luck doing it through those ways.

WOW 3K through CreditSteps is AMAZING

Re: CapOne EO

Lorinega — Wed, 13 Nov 2013 19:00:19 GMT

CONGRATS! I just had some experience with the EO and though it wasn't as great as yours was I am glad I got in contact with them.

Re: CapOne EO

Anonymous — Wed, 20 Nov 2013 21:11:57 GMT

MyJourney, I sent an email to the EO Sunday night and haven't gotten any response (2.5 business days). Do you think I should wait another day, resend the email or call? Thanks.

Re: CapOne EO

myjourney — Wed, 20 Nov 2013 21:25:17 GMT

@Anonymous wrote:
MyJourney, I sent an email to the EO Sunday night and haven't gotten any response (2.5 business days). Do you think I should wait another day, resend the email or call? Thanks.

Give them one more business day if you haven't heard from them by then email again.

I'll also be sending you a PM to make sure you have the right email address just to be safe

Re: CapOne EO

Anonymous — Wed, 20 Nov 2013 21:45:17 GMT

@myjourney wrote:
@Anonymous wrote:
MyJourney, I sent an email to the EO Sunday night and haven't gotten any response (2.5 business days). Do you think I should wait another day, resend the email or call? Thanks.

Give them one more business day if you haven't heard from them by then email again.
I'll also be sending you a PM to make sure you have the right email address just to be safe

Checked your PM, that's the address I used. Thank you!

Re: CapOne EO

myjourney — Wed, 20 Nov 2013 21:55:25 GMT

@Anonymous wrote:
@myjourney wrote:
@Anonymous wrote:
MyJourney, I sent an email to the EO Sunday night and haven't gotten any response (2.5 business days). Do you think I should wait another day, resend the email or call? Thanks.

Give them one more business day if you haven't heard from them by then email again.
I'll also be sending you a PM to make sure you have the right email address just to be safe
Checked your PM, that's the address I used. Thank you!

Good luck I'll be pulling for you I just got CLI's on 2 accounts from them last week and my business card point structure changed to 2%

EO worked for me twice and I'll see them again in 6 months

Re: CapOne EO

Anonymous — Sat, 30 Nov 2013 12:26:43 GMT

can someone please send me the EO address as well i have a few complaints about Cap1 :/

Re: CapOne EO

brittany84 — Sat, 30 Nov 2013 12:55:24 GMT

Can someone please send me the information for the EO? I have been with Capital One since 2006 and still have the same $300 and $750 CLS. Thanks in advance!