topic Re: Store Card Upgrade Requests Resulted in Hard Inq's in Credit Cards

Store Card Upgrade Requests Resulted in Hard Inq's

Red1Blue — Tue, 29 Apr 2008 11:40:25 GMT

I was shopping in OldNavy and Cashier asks if I want to upgrade my Store Card to OldNavy Visa. I said sure. She tried and came back and said, it is not approved. When I came back home there is a hard inq on my TU.

Couple of weeks ago I requested my Macy's store card upgrade to Visa. CSR said I would know in the next billing cycle if I am approved. Today on my Credit Secure I see a hard inq by macy's on my EX bumping my hard inq's to 49. I dont even know if I am approved for it or not.

Message Edited by concorduser on 04-29-2008 04:40 AM

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Anonymous — Tue, 29 Apr 2008 12:11:49 GMT

Yep, I told you that the Macys request would result in a hard... If you try to get it reversed, let us know what happens...

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Anonymous — Tue, 29 Apr 2008 13:32:56 GMT

Ack. Since you technically never gave permission for a credit check, any possibility of disputing the TU inq?

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Anonymous — Tue, 29 Apr 2008 13:37:44 GMT

FretlessMayhem wrote:
Ack. Since you technically never gave permission for a credit check, any possibility of disputing the TU inq?

I disagree.

"I was shopping in OldNavy and Cashier asks if I want to upgrade my Store Card to OldNavy Visa. I said sure."

There's the permission. It doesn't have to be explicit permission to check one's credit. Just an acknowledgement that he is applying for new credit is all they need to give them PP, even if nobody ever mentions that a report will be pulled.

I wouldn't dispute it. It's a legit inquiry.

Message Edited by cheddar on 04-29-2008 06:37 AM

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Anonymous — Tue, 29 Apr 2008 13:40:33 GMT

@Anonymous wrote:

@Anonymous wrote:
Ack. Since you technically never gave permission for a credit check, any possibility of disputing the TU inq?

I disagree.

"I was shopping in OldNavy and Cashier asks if I want to upgrade my Store Card to OldNavy Visa. I said sure."

There's the permission. It doesn't have to be explicit permission to check one's credit. Just an acknowledgement that he is applying for new credit is all they need to give them PP, even if nobody ever mentions that a report will be pulled.

I wouldn't dispute it. It's a legit inquiry.

Message Edited by cheddar on 04-29-2008 06:37 AM

Eh, it's kind of a fuzzy line, IMO. Normally whenever I apply for credit they ask specifically for permission to pull my reports. Asking if I want an upgrade on my account doesn't necessarily imply that.

For instance, if I was not a myfico'er, I would not expect that to result in them running my credit.

Re: Store Card Upgrade Requests Resulted in Hard Inq's

MidnightVoice — Tue, 29 Apr 2008 13:53:29 GMT

I don't think it is fuzzy in law - if you ask for credit they have legal permission to do it. Unless you tell them not to.

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Anonymous — Tue, 29 Apr 2008 13:59:17 GMT

@MidnightVoice wrote:
I don't think it is fuzzy in law - if you ask for credit they have legal permission to do it. Unless you tell them not to.

Well I agree. I would have asked specifically if it was a hard pull.

Re: Store Card Upgrade Requests Resulted in Hard Inq's

MidnightVoice — Tue, 29 Apr 2008 14:10:55 GMT

@Anonymous wrote:

@MidnightVoice wrote:
I don't think it is fuzzy in law - if you ask for credit they have legal permission to do it. Unless you tell them not to.

Well I agree. I would have asked specifically if it was a hard pull.

Thanks to this place we know enough to ask

Or at least, I now do!

Re: Store Card Upgrade Requests Resulted in Hard Inq's

fishbjc — Tue, 29 Apr 2008 14:28:00 GMT

How many cashiers know what a soft pull vs hard pull is anyway? Chances are good that not many of them do. This is something that should be discussed so the cashiers are savvy. Unfortunately, the company doesn't care...they just want those credit app's.

I work at Kohl's p/t. We're required to solicit store charges on every customer not using a Kohl's charge (I understand WHY). In 90 hours, we're *supposed* to open one charge. We receive a whole DOLLAR before taxes. I'm a pretty good salesperson, last Friday in two hours I opened TWO!!!!!

If you dispute the hard, you could end up with a FA on your report. I did have luck though having one Charter One Hard removed (checking account)

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Red1Blue — Tue, 29 Apr 2008 17:51:35 GMT

Oh well, I called macy's csr and they say my app for upgrade to visa declined and I'll get a letter from them. I guess after all this exercise I ended up having 2 hard inq's and no upgrade. Next time when they ask, I'll tell them flat out no.....

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Creditaddict — Tue, 29 Apr 2008 19:55:11 GMT

actually pretty sure but when you open credit with a bank, they are allowed in the terms to pull a credit report any **bleep** time they please. so even if you wern't upgrading to visa, if they felt like it they could pull it, so an upgrade request is DEF. an agreed upon request.

No disputing that.

Re: Store Card Upgrade Requests Resulted in Hard Inq's

MidnightVoice — Tue, 29 Apr 2008 20:00:58 GMT

Lots of banks pull a hard on opening an account, and soft you every now and again

Re: Store Card Upgrade Requests Resulted in Hard Inq's

heirophant — Wed, 30 Apr 2008 03:05:22 GMT

I say dispute it with the creditor. The cashier didn't have the knowledge and it was offered to you. You would have been satisfied with the same CL, right? All they were saying was that they were going to put a Visa logo on your card for you. You technically were not asking for new credit IMHO, just accepting an offer to expand the possibilities for use of that same credit.

Re: Store Card Upgrade Requests Resulted in Hard Inq's

Anonymous — Wed, 30 Apr 2008 03:08:09 GMT

heirophant wrote:

I say dispute it with the creditor. The cashier didn't have the knowledge and it was offered to you. You would have been satisfied with the same CL, right? All they were saying was that they were going to put a Visa logo on your card for you. You technically were not asking for new credit IMHO, just accepting an offer to expand the possibilities for use of that same credit.

Upgrading from a store card to a Visa/MC is a request for new credit. It's an entirely different product.

Re: Store Card Upgrade Requests Resulted in Hard Inq's

heirophant — Wed, 30 Apr 2008 08:20:19 GMT

Just brainstorming some ammunition to fight back. I don't agree that its an application for new credit. Although, legally, some would disagree. The average consumer would not know that. They are not members of this forum. Of course, in their defense, they may not check their credit as often as we do here. I would never dare an upgrade without talking to a representative of the bank first, but we have to be fair to all consumers and disclose exactly what that request entails. Non-full disclosure is a lousy sales tactic.

Of course, concorduser, you should know better!

Message Edited by heirophant on 04-30-2008 01:20 AM