topic Re: OCCU Update in Credit Cards

OCCU Update

Anonymous — Mon, 27 Jan 2014 05:42:37 GMT

I had a good call with OCCU upper management . I was informed that there indeeed was a security breach and it included numerous accounts not just recent opened accounts. He also informed me that it would take at least another week for them to sort everything out. He said there would be 2 options, the first would be to lift the freeze and card holders could continue to use it. The second option he said if they suspected fraud activity would be for them to issue another card, but keep the old account open to view fraud activity. And lastly he stated that if a they suspected a card holders account has been breach they would send them a secure message thru there account or sent info by mail. Hope this helps !!

Re: OCCU Update

CreditMagic7 — Mon, 27 Jan 2014 06:04:12 GMT

Thanks for getting some word to us Duck-Beaver holders. Since my planned spend and BT is already determined for this month that one week wait is a no issue here for now.

Looks like the breach must have been fairly extensive then.

Re: OCCU Update

RnJ — Mon, 27 Jan 2014 06:08:50 GMT

Darn, I suspected as much - but to be clear, was it in fact a bank data breach? How on earth did you get a call to upper management, on a weekend?

Thanks for the info!

Re: OCCU Update

Anonymous — Mon, 27 Jan 2014 06:39:36 GMT

RnJ, They actually called me. I have had the card for 2 months , did a small BT about 6 wks ago still has not cleared the other cc. Call them Wed about this matter, said they would call me back. Hence the phone call, after getting it resolved I then asked about the freezes. I was told it was a data breach, but they didnt know how many customers it has affected. There are some post on here that suggest that there reviewing all the recent accounts. But from what I was told , its a data breach.

Re: OCCU Update

RnJ — Mon, 27 Jan 2014 07:13:20 GMT

Well, this news is better than no news for sure. Thanks so much for letting us in on your experience, hopefully it will be handled soon!

Re: OCCU Update

alvon123 — Mon, 27 Jan 2014 12:08:47 GMT

Thanks for the update

Re: OCCU Update

Anonymous — Mon, 27 Jan 2014 16:03:40 GMT

oh just saw this update, before I replied in the other place, thanks for the post

Re: OCCU Update

studiogeek — Mon, 27 Jan 2014 17:27:57 GMT

Beaver card hold lifted this morning. Card now functioning again.

Call and check yours.....

Re: OCCU Update

Anonymous — Tue, 25 Feb 2014 02:37:50 GMT

Received my cancellation letter today...Approved 20K early Jan...Never used it..6 other cards 20K plus line and 770 Fico no bads.

Re: OCCU Update

emptypockets — Tue, 25 Feb 2014 02:45:20 GMT

What did it say for a reason?

Re: OCCU Update

Ron1 — Tue, 25 Feb 2014 02:49:30 GMT

Thanks for the update!!! I will keep an eye on my account..

Ron.

Re: OCCU Update

Anonymous — Tue, 25 Feb 2014 03:03:52 GMT

I received a cancelation notice. General no info account is closed.

Re: OCCU Update

Ron1 — Tue, 25 Feb 2014 03:08:37 GMT

@Anonymous wrote:
I received a cancelation notice. General no info account is closed.

Did they tell they are going to re-open or re-issue the card?

Ron.

Re: OCCU Update

alvon123 — Tue, 25 Feb 2014 11:30:31 GMT

@Anonymous wrote:
I received a cancelation notice. General no info account is closed.

Sorry to hear, how long did you have the card?

Re: OCCU Update

Petraeus — Sun, 02 Mar 2014 14:11:16 GMT

@Anonymous wrote:
Received my cancellation letter today...Approved 20K early Jan...Never used it..6 other cards 20K plus line and 770 Fico no bads.

Did they state a reason? I received a cancellation letter as well with a reason that I no longer meet there risk critiera.