topic Re: Duplicate application?? in Credit Cards

Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 04:01:16 GMT

I can't believe I fell into temptation and tried applying for BCE, knowing I had this funny feeling in me. I got denied, then I got some email and I checked my application status... Amex said I applied for the same card twice (how is Blue the same as BCE?) so they "cancelled the application". I feel so disappointed in myself.

Thank you for applying for the Blue CashÂ® Card from American Express. We value your membership and appreciate your interest in another American Express Card. According to our records, you submitted more than one application for this Card so we've cancelled the duplicate request.

However, your original application has been reviewed and we are happy to inform you that you were approved. Your new Card has been sent to you and can be activated online atamericanexpress.com/activate or by calling the number on your Card. You may then use your Card immediately and start enjoying the benefits of Cardmembership.

Re: Duplicate application??

09Lexie — Wed, 19 Feb 2014 05:38:12 GMT

Im confused,was it approved or not? Are they referring to the Blue you just got?

Re: Duplicate application??

Creditaddict — Wed, 19 Feb 2014 06:03:12 GMT

Think you have to be 30 days between the approval

Re: Duplicate application??

lg8302ch — Wed, 19 Feb 2014 08:30:26 GMT

I am also confused.... are you sure you did app for the Blue Cash Everyday ? ...reply looks to me that you applied for Blue Cash and which Blue do you already have?

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 12:05:18 GMT

I have the Blue points card. I thought it has been more than 30 days cause I applied for Blue on January 2nd. Back to the Garden I go!!

Re: Duplicate application??

Anonymous — Wed, 19 Feb 2014 14:11:17 GMT

@lg8302ch wrote:
I am also confused.... are you sure you did app for the Blue Cash Everyday ? ...reply looks to me that you applied for Blue Cash and which Blue do you already have?

Yes. that was my thought, although it is hard to apply for Blue Cash by mistake.

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 14:31:23 GMT

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 14:32:04 GMT

How did Amex think it was the same card when it wasn't?

Re: Duplicate application??

Anonymous — Wed, 19 Feb 2014 14:43:12 GMT

@killer_queen229 wrote:
How did Amex think it was the same card when it wasn't?

Call them and ask, maybe they can fix it.

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 14:55:07 GMT

@Anonymous wrote:
@killer_queen229 wrote:
How did Amex think it was the same card when it wasn't?
Call them and ask, maybe they can fix it.

Would that be the best thing to do? I feel like they meant to flat out deny me, instead they must of made the mistake of cancelling the application. If it was denied, wouldn't it said denied?

Re: Duplicate application??

Anonymous — Wed, 19 Feb 2014 14:59:54 GMT

@killer_queen229 wrote:
@Anonymous wrote:
@killer_queen229 wrote:
How did Amex think it was the same card when it wasn't?
Call them and ask, maybe they can fix it.
Would that be the best thing to do? I feel like they meant to flat out deny me, instead they must of made the mistake of canceling the application. If it was denied, wouldn't it said denied?

if they meant to deny you, they'd probably have done so. Based on the comments, it looks like they thought you were applying for the same card twice. Perhaps they put those two cards in the same category because of the rewards on them. I don't know. If you want to be sure, call them and ask. Then you'll know exactly why they did what they did. We can speculate and you can fret, but none of that will give you the answer that the actual company denying/canceling credit can.

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 15:07:52 GMT

@Anonymous wrote:
@killer_queen229 wrote:
@Anonymous wrote:
@killer_queen229 wrote:
How did Amex think it was the same card when it wasn't?
Call them and ask, maybe they can fix it.
Would that be the best thing to do? I feel like they meant to flat out deny me, instead they must of made the mistake of canceling the application. If it was denied, wouldn't it said denied?
if they meant to deny you, they'd probably have done so. Based on the comments, it looks like they thought you were applying for the same card twice. Perhaps they put those two cards in the same category because of the rewards on them. I don't know. If you want to be sure, call them and ask. Then you'll know exactly why they did what they did. We can speculate and you can fret, but none of that will give you the answer that the actual company denying/canceling credit can.

I thought it was a mistake so I tried reapplying, same thing. I'm done now. I think I should have some eggs in my garden.

Re: Duplicate application??

Anonymous — Wed, 19 Feb 2014 15:20:45 GMT

Sigh. I don't understand why you just won't call, or even use their online chat feature as I assume they have one.

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 15:23:08 GMT

I'm going to now.. I don't know, I'm a little uneasy

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 15:31:01 GMT

I sent them a message online. Sorry just feel uneasy.

Re: Duplicate application??

Stralem — Wed, 19 Feb 2014 15:34:26 GMT

You do realize that YOU are the customer, right? If you have a problem with the service Amex is providing (in this case, a possible error with their application system), you have both the right and the priviledge to make your grievances known. No need to be so... timid, y'know?

Bitch their ears off if you feel like it! Well... Nicely, of course.

Some claptrap about catching more ants with honey than vinegar, or something. Blah.

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 15:47:36 GMT

@Stralem wrote:
You do realize that YOU are the customer, right? If you have a problem with the service Amex is providing (in this case, a possible error with their application system), you have both the right and the priviledge to make your grievances known. No need to be so... timid, y'know?

Bitch their ears off if you feel like it! Well... Nicely, of course.

Some claptrap about catching more ants with honey than vinegar, or something. Blah.

I called the new accounts number, the guy resent in it and said I'd get an answer in 3-5 days.. I'd prefer sooner. The status is in progress.

Re: Duplicate application??

lg8302ch — Wed, 19 Feb 2014 15:51:14 GMT

Good luck

Re: Duplicate application??

killer_queen229 — Wed, 19 Feb 2014 15:52:36 GMT

@lg8302ch wrote:
Good luck

I'm like nervous that they will hate me for all the inquiries I have and I'm nervous that this will be a long process..

Re: Duplicate application??

BootStraps — Wed, 19 Feb 2014 16:07:09 GMT

@killer_queen229 wrote:
@lg8302ch wrote:
Good luck
I'm like nervous that they will hate me for all the inquiries I have and I'm nervous that this will be a long process..

Remember that because you are the customer, you are in control. If the process is to long for your liking you can always refuse to continue it.

If they annoy you enough just tell them: