topic Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts.... in Credit Cards

OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

studiogeek — Sun, 26 Jan 2014 15:15:50 GMT

Greetings,

I started using my new Beaver card Friday morning. By the evening, it was declined. I called and was told "your card may have been used in a compromised event" (whatever that means). I probed hard and got no response other then that. I have called 3 times so far. Card is on hold and no further info is available.

Keep an eye on your account.

Apparently, here are many cards involved.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

alvon123 — Sun, 26 Jan 2014 16:41:06 GMT

@studiogeek wrote:
Greetings,
I started using my new Beaver card Friday morning. By the evening, it was declined. I called and was told "your card may have been used in a compromised event" (whatever that means). I probed hard and got no response other then that. I have called 3 times so far. Card is on hold and no further info is available.

Keep an eye on your account.
Apparently, here are many cards involved.

SG

same thing happened to me

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

CreditMagic7 — Sun, 26 Jan 2014 17:37:05 GMT

What's going on with this?

Can anyone with it relay if it's due to POS terminals or something else?

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

studiogeek — Sun, 26 Jan 2014 18:06:58 GMT

They say "no further information is available at this time".

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

CreditMagic7 — Sun, 26 Jan 2014 18:24:22 GMT

Odd. Think I'll try to call them Monday and see what's happening all of the sudden. I haven't had an issue with the Duck except the first week. It was temporarily suspended unknown to me at the time, until i made a CVS purchase at a second in-store terminal where a "hold" was triggered.

Later discovered they simply acted on an error in spelling i reported to them that same day. No harm, no file then.

But i read on another's forum about this latest rash of holds.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

gdale6 — Sun, 26 Jan 2014 18:33:21 GMT

Ya, same here, only had card in hand 5 days and I don't believe them. I pressed hard demanding answers got none then I told them "I don't play games and if you are too small of an operation to eat a few bogus charges should they occur you can put the card where the sun doesn't shine unless you release the account right now". They refused, the card is in the beaver/duck crapper, permanently. I also told them they will erase all references to self from my CR incl the app inquiry or they will hear from my lawyer. No I wasnt kidding about the lawyer I have a corp one on retainer at all times and he is the type who wound stuff own mom for a profit (the best one to have).. End of the OCCU story for me.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

Anonymous — Sun, 26 Jan 2014 18:59:46 GMT

I'm "on hold" also. Same line from CS. Ahhh well...off to the SD with it. I've done my BTs and the 20k line was nice

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

ilovelisa — Sun, 26 Jan 2014 20:07:32 GMT

On hold here too! It was declined at walmart. So embarrassing to have your card declined!!

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

RnJ — Sun, 26 Jan 2014 22:08:12 GMT

Is there any common denominator for the posters here who have their OCCU cards on hold? For example:

1. Was this your first purchase since obtaining your OCCU card?

2.. Did everyone purchase from the same retailer say, within the last 15 or so days?

3. Related to the Target breach or Nordstrom or Michael's? Or the purported 6 other retailers that have yet to come forward?

4. If so many cards are on hold, might this possibly be a bank breach? (happens occasionally, even if no card numbers were breached, it is a precautionary measure with the bank)

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

gdale6 — Sun, 26 Jan 2014 22:15:04 GMT

@RnJ wrote:
Is there any common denominator for the posters here who have their OCCU cards on hold? For example:

1. Was this your first purchase since obtaining your OCCU card? NO

2.. Did everyone purchase from the same retailer say, within the last 15 or so days? Used at Del Taco x 2 and Rite Aid x1

3. Related to the Target breach or Nordstrom or Michael's? Nope I only had card 5 friggin days, no way it could have been compromised unless its one of the 2 I used it at.

Or the purported 6 other retailers that have yet to come forward? What other 6??, where you hear this???

4. If so many cards are on hold, might this possibly be a bank breach? Possible (happens occasionally, even if no card numbers were breached, it is a precautionary measure with the bank)

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

RnJ — Sun, 26 Jan 2014 22:36:15 GMT

Several news outlets reporting on the Target and Nordstrom breaches, and some security news sites made mention several times last week of "additional" potential breaches from 6 other retailers who have not come forward, and indicating those retailers may also have been affected by the same malware as Target's. Nothing has been confirmed obviously, but the mention of the Secret Service and FBI investigating makes one wonder.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

gdale6 — Sun, 26 Jan 2014 22:38:12 GMT

@RnJ wrote:
Several news outlets reporting on the Target and Nordstrom breaches, and some security news sites made mention several times last week of "additional" potential breaches from 6 other retailers who have not come forward, and indicating those retailers may also have been affected by the same malware as Target's. Nothing has been confirmed obviously, but the mention of the Secret Service and FBI investigating makes one wonder.

Hmmm, had not heard that yet, thx for info.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

Anonymous — Sun, 26 Jan 2014 23:12:17 GMT

Same thing happened to me today... declined.

@RnJ wrote:
Is there any common denominator for the posters here who have their OCCU cards on hold? For example:

1. Was this your first purchase since obtaining your OCCU card? Nope.

2.. Did everyone purchase from the same retailer say, within the last 15 or so days? Haven't used the card in over a month.

3. Related to the Target breach or Nordstrom or Michael's? Or the purported 6 other retailers that have yet to come forward? Haven't used any of those retailers since getting this card.

4. If so many cards are on hold, might this possibly be a bank breach? (happens occasionally, even if no card numbers were breached, it is a precautionary measure with the bank) Maybe.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

RnJ — Sun, 26 Jan 2014 23:27:54 GMT

It's confusing, since the mentions were last week and if it was true, one would think those retailers would come forward soon enough, rather than what usually happens - retailers sit on the information for an extended amount of time while thousands get their bank accounts drained or their credit cards cancelled. Granted, investigations take time before public announcements, but c'mon, if they are conjecture, then come out and say so!

To add to the data points:

1. Was this your first purchase since obtaining your OCCU card? Yes, but card not declined.

2.. Did everyone purchase from the same retailer say, within the last 15 or so days? Used once, end of Dec, at local sporting goods store, not used since.

3. Related to the Target breach or Nordstrom or Michael's? Or the purported 6 other retailers that have yet to come forward? N/A, assuming my local sporting goods store was not breached.

4. If so many cards are on hold, might this possibly be a bank breach? (happens occasionally, even if no card numbers were breached, it is a precautionary measure with the bank) I'm guessing bank data compromised, but willing to accept other possibilities.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

Anonymous — Sun, 26 Jan 2014 23:48:32 GMT

Has anyone with a Duck or Beaver card successfully used it this weekend?

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

barbaralee — Mon, 27 Jan 2014 00:37:43 GMT

@gdale6 wrote:
Ya, same here, only had card in hand 5 days and I don't believe them. I pressed hard demanding answers got none then I told them "I don't play games and if you are too small of an operation to eat a few bogus charges should they occur you can put the card where the sun doesn't shine unless you release the account right now". They refused, the card is in the beaver/duck crapper, permanently. I also told them they will erase all references to self from my CR incl the app inquiry or they will hear from my lawyer. No I wasnt kidding about the lawyer I have a corp one on retainer at all times and he is the type who wound stuff own mom for a profit (the best one to have).. End of the OCCU story for me.

I don't get this... You had fraud on your account and you were asking them to release the hold?

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

gdale6 — Mon, 27 Jan 2014 00:39:27 GMT

@barbaralee wrote:
@gdale6 wrote:
Ya, same here, only had card in hand 5 days and I don't believe them. I pressed hard demanding answers got none then I told them "I don't play games and if you are too small of an operation to eat a few bogus charges should they occur you can put the card where the sun doesn't shine unless you release the account right now". They refused, the card is in the beaver/duck crapper, permanently. I also told them they will erase all references to self from my CR incl the app inquiry or they will hear from my lawyer. No I wasnt kidding about the lawyer I have a corp one on retainer at all times and he is the type who wound stuff own mom for a profit (the best one to have).. End of the OCCU story for me.
I don't get this... You had fraud on your account and you were asking them to release the hold?

I did not have any fraud on my account, all the charges were made or attempted by me.

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

Anonymous — Mon, 27 Jan 2014 00:45:01 GMT

BOTH of my Duck and Beaver cards got compromised. I HAVE NEVER USED MY BEAVER CARD. EVER. What does that tell you?

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

Anonymous — Mon, 27 Jan 2014 00:55:06 GMT

Sounds like they're reviewing a lot of new accounts. Not limited to accounts not even used would indicate an internal breach somewhere in the pipeline.

Getting inexcusable now how often this is happening.

Did anyone having success using their OC CU products this weekend?

Re: OCCU Duck and Beaver cards compromised. Keep an eye on your accounts....

new_earth — Mon, 27 Jan 2014 01:14:56 GMT

@Anonymous wrote:
BOTH of my Duck and Beaver cards got compromised. I HAVE NEVER USED MY BEAVER CARD. EVER. What does that tell you?

It must be an internal compromise then. An employee or someone with access to accounts. *or* the flood of new accounts. I hope mine isn't affected, I'm pretty sure I was the first one to get it back in July around here so if that's the problem I hope mine isn't affected...I do know on 1/22 an auto-charge I have monthly went through with no problem. I haven't used it since though.