Be cautious of AMEX and Amazon Prime offer

Anonymous — Mon, 03 Mar 2014 15:21:56 GMT

So as I am about to reach my 1k signup bonus threshold today on my BCE I realized today would also be a good day to finally sign up for Prime as to not lose out my free 2 day shipping. I have read conflicting reports about how Prime has to credit to your account before u reach 1k and vice versa so I decided to call AMEX to find out.

In speaking with the rep she stated that I have no such offer on my BCE. I was approved for this account on 1/22/14. I stated to her that I recall this being offered at the time of signup. She said my signup bonus offer only shows $100 cash back after 1k. She offered to escalate this but couldn't give me any indication as to why I wasn't eligible and slightly insinuated that I may be mistaken.

In looking over the AMEX site I found an FAQ regarding Prime specifically. It states:

"The American Express Amazon Prime offer is a welcome bonus offer available to new Card Members on select American Express® Cards who apply online using specific application sites."

I clicked to view the BCE as if I were applying for a new card and saw that it was showing the Prime offer meaning the AMEX site is an eligilbe website. Since I originally applied thru AMEX's site I should be eligilbe.

I called back and spoke to another rep. My first question to her was how long has the Amazon promo been running. She stated 12/10/13 as the start date of the promo and that is has been running everyday since. I made her aware of my situation. She saw the notes from the previous call and went to speak to a supervisor. According to her the response from the supervisor was that "some card members receive the offer and some don't." She immediatly stated to me that I should be eligible and filed a formal complaint on my behalf. While I have to wait 10-14 days for a response she says there is no reason I should not be eligible for the Prime offer.

Just be aware before u let that 30 day Prime trial expire expecting to receive your statement credit.

Re: Be cautious of AMEX and Amazon Prime offer

fungoman — Mon, 03 Mar 2014 15:41:23 GMT

Interesting you had this issue. I got my approved BCP account on 1/26/14 and signed up that day for Amazon Prime. After the one month free Amazon Prime expired it hit my card for the annual fee at 2/25. I got my statement credit on 2/28. I blew way past the 1k spending for the 100 credit in early February.

topic Be cautious of AMEX and Amazon Prime offer in Credit Cards

Be cautious of AMEX and Amazon Prime offer

Re: Be cautious of AMEX and Amazon Prime offer