topic Re: Nordstrom Online App in Credit Cards

Nordstrom Online App

B335is — Mon, 10 Mar 2014 05:52:20 GMT

Do all Nordstrom online applications automatically go to 7-10 day status?

Against my better judgement (again) I figured what the heck. When I called, the rep said it looks like it was denied for verification purposes and the letter they were sending would ask me to mail in a utility/drivers license. I asked her to clarify if it was denied or just pending verification, she said pending verification. She also said they pulled EX which has about 6 inq in the last 6 months. Not very optimistic about this one but whats done is done.

I also know its better to app in store but with my current work hours that isnt feasible.

Re: Nordstrom Online App

BearsAndTurtlesRtheBest — Mon, 10 Mar 2014 06:21:18 GMT

In store for a chance to get the VISA Siggy and they can verify ID right there. But no worries if they want that ID verification then they will get th ID verification there is still hope!

Re: Nordstrom Online App

09Lexie — Mon, 10 Mar 2014 06:22:05 GMT

Nordstrom, like Macys is a store that is always better to app in store. Online apps are not eligible for the siggy/Amex and it is not unusual to be hit with the pending verification status. You'll have to wait for a letter and then return the items they requested. I believe one poster was successful in faxing in the documents just to cut down on processing.

Re: Nordstrom Online App

yudeology101 — Mon, 10 Mar 2014 06:26:15 GMT

Hope you get that VISA Sig!!

Re: Nordstrom Online App

09Lexie — Mon, 10 Mar 2014 06:31:32 GMT

@yudeology101 wrote:
Hope you get that VISA Sig!!

Not if OP apped online. Perhaps when they upgrade the store card in a few months.

Re: Nordstrom Online App

brother7 — Mon, 10 Mar 2014 06:32:45 GMT

I applied for this card in-store and got the Visa Signature.

I didn't even want the card but the female I was with just HAD to have a $160 flat iron like RIGHT AWAY. Women!

Anywho, that's why I left the garden and the reason for my Seedling status.

Re: Nordstrom Online App

BearsAndTurtlesRtheBest — Mon, 10 Mar 2014 06:36:11 GMT

EDIT: NEVER MIND but looking at those scores no doubt in not getting the visa siggy/ what was your cl?

Re: Nordstrom Online App

yudeology101 — Mon, 10 Mar 2014 06:39:05 GMT

@09Lexie wrote:
@yudeology101 wrote:
Hope you get that VISA Sig!!
Not if OP apped online. Perhaps when they upgrade the store card in a few months.

I know, Lexie....I meant for him request for the upgrade once he gets the store card first

Re: Nordstrom Online App

09Lexie — Mon, 10 Mar 2014 06:41:03 GMT

@yudeology101 wrote:
@09Lexie wrote:
@yudeology101 wrote:
Hope you get that VISA Sig!!
Not if OP apped online. Perhaps when they upgrade the store card in a few months.
I know, Lexie....I meant for him request for the upgrade once he gets the store card first

Re: Nordstrom Online App

B335is — Mon, 10 Mar 2014 06:56:54 GMT

Thank you for the responses

Yes, I would have much preferred to apply in store, but due to my work schedule (I work 6pm-6am) it is very difficult to make my way to a store. Im fine without the Siggy version too, it would be nice but not necessary.

My question is; do online apps always go to pending status, or do they ever give instant approvals or denials online?

Re: Nordstrom Online App

09Lexie — Mon, 10 Mar 2014 07:03:19 GMT

@B335is wrote:
Thank you for the responses

Yes, I would have much preferred to apply in store, but due to my work schedule (I work 6pm-6am) it is very difficult to make my way to a store. Im fine without the Siggy version too, it would be nice but not necessary.

My question is; do online apps always go to pending status, or do they ever give instant approvals or denials online?

Yes, they do instant approvals and declines online. However, when I apped for mine awhile back I spoke with a CSR and was told that due to their verification policy, it would be best to apply in person so the app would not be delayed.

Re: Nordstrom Online App

B335is — Mon, 10 Mar 2014 07:09:40 GMT

@09Lexie wrote:
@B335is wrote:
Thank you for the responses

Yes, I would have much preferred to apply in store, but due to my work schedule (I work 6pm-6am) it is very difficult to make my way to a store. Im fine without the Siggy version too, it would be nice but not necessary.

My question is; do online apps always go to pending status, or do they ever give instant approvals or denials online?
Yes, they do instant approvals and declines online. However, when I apped for mine awhile back I spoke with a CSR and was told that due to their verification policy, it would be best to apply in person so the app would not be delayed.

Understood, I really appreciate everybody's insight!

Re: Update Nordstrom Online App

B335is — Mon, 17 Mar 2014 21:06:19 GMT

*Update*

I got the letter from Nordstrom today. It simply stated they denied application due to unable to verify identity. It doesn't ask me to send in utility bill or driver's license. Would anybody suggest calling the number provided in the letter?

Re: Update Nordstrom Online App

09Lexie — Mon, 17 Mar 2014 21:07:34 GMT

@B335is wrote:
*Update*

I got the letter from Nordstrom today. It simply stated they denied application due to unable to verify identity. It doesn't ask me to send in utility bill or driver's license. Would anybody suggest calling the number provided in the letter?

Yes, I would call in and ask if you can remit by fax.

Re: Update Nordstrom Online App

B335is — Mon, 17 Mar 2014 22:30:06 GMT

@09Lexie wrote:
@B335is wrote:
*Update*

I got the letter from Nordstrom today. It simply stated they denied application due to unable to verify identity. It doesn't ask me to send in utility bill or driver's license. Would anybody suggest calling the number provided in the letter?
Yes, I would call in and ask if you can remit by fax.

Ok I called. I verified 3 different acct numbers from my CR and after 30min the rep said she was having a very difficult time re-opening app. I believe she finally succeeded but said it still denial because of verification. She (along with everybody here) advised me to apply in store. A little bummed but life goes on....maybe I will re apply some day when I dont work nights.

Thank you again for your input Lexie

Re: Update Nordstrom Online App

09Lexie — Tue, 18 Mar 2014 00:07:50 GMT

@B335is wrote:
@09Lexie wrote:
@B335is wrote:
*Update*

I got the letter from Nordstrom today. It simply stated they denied application due to unable to verify identity. It doesn't ask me to send in utility bill or driver's license. Would anybody suggest calling the number provided in the letter?
Yes, I would call in and ask if you can remit by fax.
Ok I called. I verified 3 different acct numbers from my CR and after 30min the rep said she was having a very difficult time re-opening app. I believe she finally succeeded but said it still denial because of verification. She (along with everybody here) advised me to apply in store. A little bummed but life goes on....maybe I will re apply some day when I dont work nights.

Thank you again for your input Lexie

Sorry about that...you could always email their EO. I recall someone having the same issue last year and they were able to help

Re: Update Nordstrom Online App

B335is — Fri, 21 Mar 2014 01:07:17 GMT

*Update*

I sent a general email to Nordstrom basically thanking the CSR who spent a while trying to verify me through credit card numbers on my CR, but still unable. I advised I work overnight and cannot get to a store to apply. Their response was "sorry, please try again". A few minutes later I got a survey about a recent order which I gave all high marks, but in freeform section I advised their online application needs work

Re: Update Nordstrom Online App

nikkiheaven — Wed, 23 Jul 2014 22:40:49 GMT

So did you get the card?

Re: Update Nordstrom Online App

randeman — Thu, 24 Jul 2014 00:04:49 GMT

If you do try again, and they do another hard pull, be sure to ask for one of them to be deleted.

Re: Update Nordstrom Online App

B335is — Thu, 24 Jul 2014 02:11:45 GMT

@nikkiheaven wrote:
So did you get the card?

No, I never got it. Even after I emailed the EO, the response was cut and paste "thank you for feedback, we cannot override the decision." I don't shop at Nordstrom anymore

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