topic Re: Chip/Sig on AMEX PRG? in Credit Cards

Chip/Sig on AMEX PRG?

injustifiiable — Fri, 09 May 2014 21:23:22 GMT

Not that I really need a chip any time soon, I just think it looks cool (my mom's ED has one)

I was wondering if I were to request a new card with the EMV:

Would the card number stay the same?
How fast would I get it?

Thanks in advance!

Edited to add:

It came today. Looks pretty sexy.

Re: Chip/Sig on AMEX PRG?

09Lexie — Mon, 05 May 2014 19:08:56 GMT

@injustifiiable wrote:
Not that I really need a chip any time soon, I just think it looks cool (my mom's ED has one)

I was wondering if I were to request a new card with the EMV:
Would the card number stay the same? Yes, the 4digit code may change but mine did not
How fast would I get it? About 5-7 working days
Thanks in advance!

Re: Chip/Sig on AMEX PRG?

One7 — Mon, 05 May 2014 19:48:33 GMT

I asked one for my Amex SPG and they said no, first they said the SPG didnt have that option, then the next two told me I had to have the card for at least 6 months. Good luck

Re: Chip/Sig on AMEX PRG?

09Lexie — Mon, 05 May 2014 19:55:34 GMT

@One7 wrote:
I asked one for my Amex SPG and they said no, first they said the SPG didnt have that option, then the next two told me I had to have the card for at least 6 months. Good luck

The PRG has had the chip since last year. It was my understanding that they are rolling them out to all cards on a staggered release.

Re: Chip/Sig on AMEX PRG?

BigBS — Mon, 05 May 2014 20:02:58 GMT

@One7 wrote:
I asked one for my Amex SPG and they said no, first they said the SPG didnt have that option, then the next two told me I had to have the card for at least 6 months. Good luck

I just received my Delta Gold SkyMiles card in February and should have my EMV card tomorrow (less than 3 months).

Re: Chip/Sig on AMEX PRG?

injustifiiable — Mon, 05 May 2014 21:20:12 GMT

Well I called and they were able to process it. The girl was saying I should get it by Wednesday or Thursday. Let's see what happens...

Re: Chip/Sig on AMEX PRG?

Stralem — Mon, 05 May 2014 21:42:05 GMT

I had to wait until 10 days after my PRG was initially activated to call in for an EMV replacement, but other than that, there were no problems with switching over. None of the numbers on the card changed, and I received it in the mail about 5 days later.

Re: Chip/Sig on AMEX PRG?

MrCollector — Mon, 05 May 2014 22:38:24 GMT

@One7 wrote:
I asked one for my Amex SPG and they said no, first they said the SPG didnt have that option, then the next two told me I had to have the card for at least 6 months. Good luck

The SPG is not eligible for the EMV currently.

Re: Chip/Sig on AMEX PRG?

One7 — Tue, 06 May 2014 00:14:19 GMT

I figured that was the case, but Ive already seen two different people with the Chip on their SPG going back a couple months, so I know that its already possible.

Re: Chip/Sig on AMEX PRG?

One7 — Tue, 06 May 2014 00:16:28 GMT

If you search it online there are a few people with it and also a couple of photos of it online, I know that doesnt mean much seeing how its just the internet, but Ive also seen two of them in person. Ill just have to wait it out I guess... or should I try and call again?

Re: Chip/Sig on AMEX PRG?

MrCollector — Tue, 06 May 2014 00:18:55 GMT

@One7 wrote:
I figured that was the case, but Ive already seen two different people with the Chip on their SPG going back a couple months, so I know that its already possible.

It's available in Europe with EMV, but not in the U.S.

Re: Chip/Sig on AMEX PRG?

Anonymous — Tue, 06 May 2014 00:25:48 GMT

Well I'm sorry but that isn't true. I am looking at my US SPG w/ chip right now.

Re: Chip/Sig on AMEX PRG?

MrCollector — Tue, 06 May 2014 00:30:05 GMT

@Anonymous wrote:
Well I'm sorry but that isn't true. I am looking at my US SPG w/ chip right now.

Well lucky you! I've been told by a few different CSRs that it isn't available in the U.S. Glad you got one. Was it difficult to get?

Re: Chip/Sig on AMEX PRG?

Anonymous — Tue, 06 May 2014 00:34:33 GMT

All it took was a live chat conversation. I got it back when they first started offering chips on non-plat/cent cards. I guess it's possible that they stopped offering the SPG w/ chip, but I think that is unlikely. I think that the reps generally don't know that much about EMV, you may just have to keep trying.

Re: Chip/Sig on AMEX PRG?

MrCollector — Tue, 06 May 2014 00:40:45 GMT

@Anonymous wrote:
All it took was a live chat conversation. I got it back when they first started offering chips on non-plat/cent cards. I guess it's possible that they stopped offering the SPG w/ chip, but I think that is unlikely. I think that the reps generally don't know that much about EMV, you may just have to keep trying.

This is very true. It took me about five calls to get my BCE switched over, and other four calls for my Gold Delta (which just got EMV on May 1). I just spoke with Amex today after I apped for my PRG, and they said it will ship with an EMV. Looks like they may have made some changes after May 1.

Re: Chip/Sig on AMEX PRG?

nyancat — Tue, 06 May 2014 01:03:57 GMT

@MrCollector wrote:
@Anonymous wrote:
All it took was a live chat conversation. I got it back when they first started offering chips on non-plat/cent cards. I guess it's possible that they stopped offering the SPG w/ chip, but I think that is unlikely. I think that the reps generally don't know that much about EMV, you may just have to keep trying.
This is very true. It took me about five calls to get my BCE switched over, and other four calls for my Gold Delta (which just got EMV on May 1). I just spoke with Amex today after I apped for my PRG, and they said it will ship with an EMV. Looks like they may have made some changes after May 1.

Interesting, I was told my Delta card will NOT ship with EMV and that they cannot change that before shipping - I need to call to switch it once I get the card.

Re: Chip/Sig on AMEX PRG?

MrCollector — Tue, 06 May 2014 01:37:29 GMT

@nyancat wrote:
@MrCollector wrote:
@Anonymous wrote:
All it took was a live chat conversation. I got it back when they first started offering chips on non-plat/cent cards. I guess it's possible that they stopped offering the SPG w/ chip, but I think that is unlikely. I think that the reps generally don't know that much about EMV, you may just have to keep trying.
This is very true. It took me about five calls to get my BCE switched over, and other four calls for my Gold Delta (which just got EMV on May 1). I just spoke with Amex today after I apped for my PRG, and they said it will ship with an EMV. Looks like they may have made some changes after May 1.
Interesting, I was told my Delta card will NOT ship with EMV and that they cannot change that before shipping - I need to call to switch it once I get the card.

Were you approved afer May 1? This is the date it became available, but I don't know if they have started shipping EMV standard for Delta yet.

Re: Chip/Sig on AMEX PRG?

One7 — Tue, 06 May 2014 05:16:49 GMT

@Anonymous wrote:
Well I'm sorry but that isn't true. I am looking at my US SPG w/ chip right now.

So there is hope for me yet! I'm going to keep harassing them until I find the right rep who knows what's going on. Thanks for the information

Re: Chip/Sig on AMEX PRG?

nyancat — Tue, 06 May 2014 06:12:15 GMT

@MrCollector wrote:
Were you approved afer May 1? This is the date it became available, but I don't know if they have started shipping EMV standard for Delta yet.

Yes, I was approved just yesterday, I was told that no, it won't be shipped EMV.

Re: Chip/Sig on AMEX PRG?

takeshi74 — Tue, 06 May 2014 14:44:14 GMT

@MrCollector wrote:
Well lucky you! I've been told by a few different CSRs that it isn't available in the U.S.

The usual caveat with all CSR's (with any company) applies. I've been told by a numbers of CSR's that EMV wasn't available on cards that were available with EMV. Granted, they were all just offered with EMV at the time but a given CSR can always be mistaken or uninformed. As always, validate, corroborate, etc.