topic Re: No reporting from Barclay again, this time with TU, May 2014 in Credit Cards

No reporting from Barclay again, this time with TU, May 2014

nma851 — Thu, 22 May 2014 11:38:42 GMT

Just curious, since I'm in the midst of getting a mortage and Barclay hasn't updated STILL since May's statement cut. It's been 12 days, called TU, said they have not received anything, called Barclay, said they reported and MUST report within "24 hours per the FCRA" and this is TU's fault.

I don't understand this company whatsoever. Last month, I had to pull teeth to get them to manually update EX as I already have one "NO DATA" for Februray & I don't need another one. Furthermore, this "Stale Data" could be impacting my TU score which is why the lender won't move forward until something official from Barclay is sent or they simply update the TL. Lender wants the latter of the two to "score me" better even though it's not going to make a difference IMO with the scores I have.

Anyways, sorry to gripe about this again, but am I the only one putting up with one or more CRAs not being updated with Barclay? EVERY single other TL has long been updated - and while TU is always the slowest for me to update, if my SL's have reported, then it's DEFINITELY overdue w/Barclay. I don't know why they have to push the blame on TU when last month, they admitted to their screw-up with EX.

Hoepfully I won't be alone here & I can use "others are griping about this too" as leverage. Opening a dispute is not an option - then I'll have an account in dispute and REALLY make the mortgage lender go off!

Thanks everyone - and my apologies again. Just really sick of this every month with this place.

Re: No reporting from Barclay again, this time with TU, May 2014

PlasticOrPlastic — Thu, 22 May 2014 13:08:49 GMT

@nma851 wrote:
Just curious, since I'm in the midst of getting a mortage and Barclay hasn't updated STILL since May's statement cut. It's been 12 days, called TU, said they have not received anything, called Barclay, said they reported and MUST report within "24 hours per the FCRA" and this is TU's fault.

I don't understand this company whatsoever. Last month, I had to pull teeth to get them to manually update EX as I already have one "NO DATA" for Februray & I don't need another one. Furthermore, this "Stale Data" could be impacting my TU score which is why the lender won't move forward until something official from Barclay is sent or they simply update the TL. Lender wants the latter of the two to "score me" better even though it's not going to make a difference IMO with the scores I have.

Anyways, sorry to gripe about this again, but am I the only one putting up with one or more CRAs not being updated with Barclay? EVERY single other TL has long been updated - and while TU is always the slowest for me to update, if my SL's have reported, then it's DEFINITELY overdue w/Barclay. I don't know why they have to push the blame on TU when last month, they admitted to their screw-up with EX.

Hoepfully I won't be alone here & I can use "others are griping about this too" as leverage. Opening a dispute is not an option - then I'll have an account in dispute and REALLY make the mortgage lender go off!

Thanks everyone - and my apologies again. Just really sick of this every month with this place.

So far I've had no problems with Barclay reporting, but I am curious how is this "stale data" our problem? I mean if Barclays or TU or whoever doesnt report how can that affect our scores? We have no control over that, and they certainly dont forget to report when theres something bad to report. I guess I just didnt know they looked down on a "no data" point.

Re: No reporting from Barclay again, this time with TU, May 2014

baller4life — Thu, 22 May 2014 13:15:59 GMT

I am in the SAME boat. No TU update from Barclays. Statement cut 5/3. EQ updated after 7 days, EX 2 weeks later and TU nothing. Called yesterday and was told not their issue. It is TU's fault. I do not believe them. And I know it is affecting my score with this "stale data" because I paid my util on the card way down.

Re: No reporting from Barclay again, this time with TU, May 2014

nma851 — Thu, 22 May 2014 13:36:19 GMT

@EndlessRoad wrote:
So far I've had no problems with Barclay reporting, but I am curious how is this "stale data" our problem? I mean if Barclays or TU or whoever doesnt report how can that affect our scores? We have no control over that, and they certainly dont forget to report when theres something bad to report. I guess I just didnt know they looked down on a "no data" point.

I agree 100% that this is NOT our problem whatsoever & the issue is with Barclay and/or TU. What I meant by this "No Data" showing for a month is pertinent only to what I'm dealing with regarding the lender. THEY are looking at "no data" that month as "OK, well, what happened that month? Did he pay it off, did he max it out?" type ordeal. Truthfully, I don't know if it DOES affect our scores but given there is no payment that month showing - or ANYTHING for the matter on a "No Data" Month, I would assume that FICO has nothing to score against (positive or negative).

What I will say about this "No Data" is out of the total number of months reported, I am short 2 months as far as "Months Reviewed" is concerned. On EQ it's one and on EX it's also 2 short.

Someone with better knowledge will come along & answer that aspect

Re: No reporting from Barclay again, this time with TU, May 2014

PlasticOrPlastic — Thu, 22 May 2014 13:57:01 GMT

@nma851 wrote:
@EndlessRoad wrote:
So far I've had no problems with Barclay reporting, but I am curious how is this "stale data" our problem? I mean if Barclays or TU or whoever doesnt report how can that affect our scores? We have no control over that, and they certainly dont forget to report when theres something bad to report. I guess I just didnt know they looked down on a "no data" point.
I agree 100% that this is NOT our problem whatsoever & the issue is with Barclay and/or TU. What I meant by this "No Data" showing for a month is pertinent only to what I'm dealing with regarding the lender. THEY are looking at "no data" that month as "OK, well, what happened that month? Did he pay it off, did he max it out?" type ordeal. Truthfully, I don't know if it DOES affect our scores but given there is no payment that month showing - or ANYTHING for the matter on a "No Data" Month, I would assume that FICO has nothing to score against (positive or negative).

What I will say about this "No Data" is out of the total number of months reported, I am short 2 months as far as "Months Reviewed" is concerned. On EQ it's one and on EX it's also 2 short.

Someone with better knowledge will come along & answer that aspect

I see what you mean now nma, I supose you could be maxed out or even have a 30 day late and that wouldnt be reflected. Sucks that no data doesnt just get skipped over and move on to the next month (as a lender looking at it). I bet if you didnt pay next month Barclay and the CRA would have it updated instantly! Well good luck with Barclay and the CRA's, Ill be watching this more closely now. Thank you.

Re: No reporting from Barclay again, this time with TU, May 2014

gmason — Thu, 22 May 2014 14:44:47 GMT

One of my barclay cards failed to report on TU so far this month. It reported to EX and EQ over 10 days ago. In this case, I'm more likely to blame TU since TU has been slow on several different accounts this month (every month).

In the past, I think that it's worked to put a dispute in with TU. They have a category for things like: balance is incorrect, account is paid

But it may have just been a coincidence that the dispute appeared to fix it. TU is slowwwww.

Re: No reporting from Barclay again, this time with TU, May 2014

nma851 — Thu, 22 May 2014 14:52:01 GMT

@EndlessRoad wrote:
@nma851 wrote:
@EndlessRoad wrote:
So far I've had no problems with Barclay reporting, but I am curious how is this "stale data" our problem? I mean if Barclays or TU or whoever doesnt report how can that affect our scores? We have no control over that, and they certainly dont forget to report when theres something bad to report. I guess I just didnt know they looked down on a "no data" point.
I agree 100% that this is NOT our problem whatsoever & the issue is with Barclay and/or TU. What I meant by this "No Data" showing for a month is pertinent only to what I'm dealing with regarding the lender. THEY are looking at "no data" that month as "OK, well, what happened that month? Did he pay it off, did he max it out?" type ordeal. Truthfully, I don't know if it DOES affect our scores but given there is no payment that month showing - or ANYTHING for the matter on a "No Data" Month, I would assume that FICO has nothing to score against (positive or negative).

What I will say about this "No Data" is out of the total number of months reported, I am short 2 months as far as "Months Reviewed" is concerned. On EQ it's one and on EX it's also 2 short.

Someone with better knowledge will come along & answer that aspect
I see what you mean now nma, I supose you could be maxed out or even have a 30 day late and that wouldnt be reflected. Sucks that no data doesnt just get skipped over and move on to the next month (as a lender looking at it). I bet if you didnt pay next month Barclay and the CRA would have it updated instantly! Well good luck with Barclay and the CRA's, Ill be watching this more closely now. Thank you.

This goes along with what @baller4life has said as well (Quoting: I am in the SAME boat. No TU update from Barclays. Statement cut 5/3. EQ updated after 7 days, EX 2 weeks later and TU nothing. Called yesterday and was told not their issue. It is TU's fault. I do not believe them. And I know it is affecting my score with this "stale data" because I paid my util on the card way down. )

I wish I had a definitive answer if the "No Data" months do or do not affect it. Then again, we can logically conclude that "No Data" is just that - hence FICO doesn't know what to do with it. It's just my opinion, remember that BTW, until a seasoned person jumps in to confirm how FICO reacts. Using baller's example, FICO doesn't know the account was paid & therefore UT cannot be recalculated amongst every other 200 different factors being recalculated upon an updated TL. Whether good or bad, I just believe FICO's methodologies would "skip over" for lack of better words whether it is good/bad/etc. since it isn't there for FICO to score.

And yes, I am VERY sure if this was a late or any other derog, they would manually update or get that negative on there ASAP to alert the world of such. Just as I've asked the Mortgage gal again, she's basically in concurrence that it isn't being scored since there isn't anything new from the last update to "score against". Score-wise, I HIGHLY doubt that is making the difference in my rate and so forth but as a matter of why my current scores are what they are, it's due to higher UT, incorrect balance, incorrect last amount paid, etc. etc. until that Barclay account shows the updated info with the lower balance, lower UT, correct payment amount, etc. etc.. Then FICO can work its magic & score me properly. Furthermore, I'm now wondering about "long-term" impacts on ND months. If I have a year long account, and it's missing 3 months of that year sproadically, FICO is only going to consider 9 months for the same reasons versus an entire year's worth. I could be overthinking this - who knows - just pretty frustrated that I have to play this game more & more w/Barclay it seems

For Barclay to act like it is "no big deal" ticks me off as well. If I were to ask for a CLI, is Barclay going to come back with "Well we only have 9 months instead of 12 months of history" and deny it? The possibilities are relatively high if ya think about it. They use TU and when they get a "Stale TU SP", whose to say I wouldn't get denied for lack of a year's worth of history? I've just NEVER had to deal with a creditor like this before and the level of "non-help" from the furnisher, ie Barclay, just gets me that more frustrated when we all know we are at the CRA/Creditor's mercy when it comes to fixing this stuff.

Sorry for all the irritations here again! Just kinda nervous and frustrated all things considered...

Re: No reporting from Barclay again, this time with TU, May 2014

Involver — Thu, 22 May 2014 15:02:36 GMT

Same here, yet to update on TU after EX and EQ both did over a week ago.

Re: No reporting from Barclay again, this time with TU, May 2014

baller4life — Thu, 22 May 2014 15:03:53 GMT

I totally get how you feel!! It should NOT be this difficult to get a creditor to update. And I don't believe it is TU since all my other accounts have updated just fine this month. I can only imagine how frustrated you must be and you are in the midst of the mortgage process. Bless your heart! Hopefully they will send the manual update today and this will all be cleared up. This has certainly put a bad taste in my mouth regarding Barclays. And I won't be carrying a balance with them anymore. Too unreliable.

Re: No reporting from Barclay again, this time with TU, May 2014

PlasticOrPlastic — Thu, 22 May 2014 15:04:38 GMT

What are you guy using to monitor these updates?

Re: No reporting from Barclay again, this time with TU, May 2014

nma851 — Thu, 22 May 2014 15:05:18 GMT

@gmason wrote:
One of my barclay cards failed to report on TU so far this month. It reported to EX and EQ over 10 days ago. In this case, I'm more likely to blame TU since TU has been slow on several different accounts this month (every month).

In the past, I think that it's worked to put a dispute in with TU. They have a category for things like: balance is incorrect, account is paid

But it may have just been a coincidence that the dispute appeared to fix it. TU is slowwwww.

Oh I agree 1000% that TU is beyond ridiculously slow. They're ALWAYS the last to show up for just about everything. I do blame TU for that aspect and if TU truly DID receive all of Barclay's TLs, we're 2 weeks out now. However, I must also blame Barclay just as much for basically refusing to do anything about it other than tell me to call TU for the 20th time & dispute it. Well, #1, I cannot as I've disputed it twice over for this reason & TU won't let me dispute it LOLOL! #2, it isn't appropriate, smack-dab in the midst of the mortgage processes, to open a dispute as that's a sure-fire way for me to be delayed until it is resolved. I explained and explained and explained all this to no avail. THAT is the part that I'm frustrated with the most w/Barclay - the go-to answer of "dispute it" will cause me MORE harm than good.

When I disputed in the past, I just used the "My balance is incorrect" reason and it took them longer to resolve that than it did for them to report the following month. That's the other reason why it's basically pointless as by the time they get it and send the correct info, 06/10 will come around so what will happen then? Will I just have some never-ending disputing going on just to get a TL to be updated?

I'm VERY sure this isn't the end of the craziness.

BTW: I now have a fax number to send a request to!! If anyone else needs/wants it to send the request to "FCRA Compliance", just say the word. I don't know if I can post it publicly as I don't know if this is a "known" number or what, but if any of you need to write up a request as I have, I'll share the info of course. Was told to put my name, account #, and reason which I wrote as: "Account hasn't updated with TU since 03/2014. Last month it was EX. This is impacting my ability to procure my mortgage as well as my overall credit profile's accuracy. Please send a maual update to TU ASAP, per my conversation with Josh this morning, as the data you have furnished it is out of date, needs to be updated with 05/10's statement data, here's a copy of what you all reported last on me that is 2 months old now, get your behinds in gear".

- wonder if that last line will do some good!

Re: No reporting from Barclay again, this time with TU, May 2014

nma851 — Thu, 22 May 2014 15:07:12 GMT

@EndlessRoad wrote:
What are you guy using to monitor these updates?

I'm using TU's credit monitoring so I can refresh it daily. Once they all report-in for the month, which in a perfect month would ALL be by the 14th, I don't worry about it again until the following month. If I use myfico for this purpose, I would be paying for the reports every day versus $10/month. It does the job!

Re: No reporting from Barclay again, this time with TU, May 2014

baller4life — Thu, 22 May 2014 15:10:25 GMT

I have USAA with daily pulls

Re: No reporting from Barclay again, this time with TU, May 2014

PlasticOrPlastic — Thu, 22 May 2014 15:11:13 GMT

thanks guys!

Re: No reporting from Barclay again, this time with TU, May 2014

nma851 — Thu, 22 May 2014 15:15:42 GMT

@baller4life wrote:
I totally get how you feel!! It should NOT be this difficult to get a creditor to update. And I don't believe it is TU since all my other accounts have updated just fine this month. I can only imagine how frustrated you must be and you are in the midst of the mortgage process. Bless your heart! Hopefully they will send the manual update today and this will all be cleared up. This has certainly put a bad taste in my mouth regarding Barclays. And I won't be carrying a balance with them anymore. Too unreliable.

That's just it - if it wasn't for the "Middle of the Mortgage" stuff, I wouldn't be pressing as much as I am. Either way, TU has ALWAYS been the last to update with every single creditor. What kills me is when I see the "Reported on" date which is generally the day after or the day of the statement cut. OK then - that means TU has sat on it for at least 5-9 days while EX/EQ get it done in 2-3. I blame em both since we have NO ability whatseover to fax over a statement to "prove" to the wonderful consumer-friendly CRAs that what we are saying is true (wouldn't THAT be nice?)

This back/forth nonsense is ticking me off more than anything as NO ONE wants to take responsibility for it. Heck it isn't THEIR scores/lives being messed with so why should they? it's only holding me up for 12 days and counting who cares??? This seller is getting ansy as well - and I don't blame them for thinking there is an issue qualifying as I would probably be thinking the same thing. If another offer comes in, there is nothing stopping the seller from rescinding based on me "possibly" not qualifying whenever there is another fully-qualified buyer right there. Sighhhhhhh........

I can only hope & pray this fax will do the trick - and I REALLY hope it doesn't take another 2 weeks to process... The things we have to do to ensure we're "portrayed" properly!!!

Re: No reporting from Barclay again, this time with TU, May 2014

MidnightJester — Thu, 22 May 2014 15:26:32 GMT

On topic and off topic. The reason I feel that both Barclays, other Credit Cards Companies, and CRA play the non update game is simple. The biggest reason we push, prod, call, write to them to fix a wrong/updated month is when we are usuallly out for our scores to go up, for the reason of gaining and/or getting new or larger credit. I dont think the CC and banks like us getting more credit outside of their pockets and eyes. They are more they happy to make us wait a month or two to get propper updates fixed at the moment.

Re: No reporting from Barclay again, this time with TU, May 2014

nma851 — Thu, 22 May 2014 15:45:14 GMT

@MidnightJester wrote:
On topic and off topic. The reason I feel that both Barclays, other Credit Cards Companies, and CRA play the non update game is simple. The biggest reason we push, prod, call, write to them to fix a wrong/updated month is when we are usuallly out for our scores to go up, for the reason of gaining and/or getting new or larger credit. I dont think the CC and banks like us getting more credit outside of their pockets and eyes. They are more they happy to make us wait a month or two to get propper updates fixed at the moment.

I believe you're right on topic for all of it!! Look at the situation I am in - they know I'm in the midst of the mortgage aspect & I'm SURE they saw the INQs from em. You're correct as well that we push and prod and harass the heck out of them when something is wrong & our scores are not accurately reflecting our profiles. This doesn't negate nor relieve them of their responsibilities to furnish accurate & timely info which I'm sure you agree.

If Barclay wants to finance the house, more power to em! In the meantime, follow the FCRA!!! It just kills me how I got myself all setup, just as I needed to be, without any disputing, calling, or now at this stage of the game, going crazy on trying to get ONE SINGLE TL UPDATED... Watch - next month it will be Chase as that is how my life works it seems!

Re: No reporting from Barclay again, this time with TU, May 2014

gmason — Fri, 23 May 2014 17:16:41 GMT

My Barclay card reported to TU this morning -- 15 days after stmt date and about 10 days after EX and EQ.

Re: No reporting from Barclay again, this time with TU, May 2014

baller4life — Fri, 23 May 2014 17:25:44 GMT

Haha imagine that. Mine's updated this morning as well. 20 days after statement cut. Hmmmmmm awfully fishy to me!

Re: No reporting from Barclay again, this time with TU, May 2014

nma851 — Fri, 23 May 2014 17:34:04 GMT

@baller4life wrote:
Haha imagine that. Mine's updated this morning as well. 20 days after statement cut. Hmmmmmm awfully fishy to me!

Y'all beat me to the post LOLOL. And Yeppers - mine updated as well. Something isn't right, I agree, since we are all on different statement cycles. Guess Barclay is pooling em to the end of the month or something like that.

To beat it all, the TU score the mortgage gal needed SO BAD after it updated didn't make a dang bit of difference. Talk about a total waste of time all the way around? Heck if one TL updating is worth 20+ points, to become the middle score or whatever the rationale of the day was, we should ALL be over 800 by the end of the year if not sooner. I'm telling ya this stuff will drive a person to an insane asylum!!!

Thank you all again for your help on this and hope you all have a great holiday weekend too. Until next month which should be EQ's turn LOLOLOLOL!!!