topic Re: Amex Delta Gold discontinued Chip + Sig?? in Credit Cards

Amex Delta Gold discontinued Chip + Sig??

greenfield1 — Tue, 17 Jun 2014 13:42:48 GMT

I called amex yesterday because I recently got my delta gold and asked if I could get my card with the EMV chip. The csr told me that they couldn't give me a card with the chip and that they would maybe start doing this some time next year. Can anyone confirm if this is true? I've seen some recent posts about the EMV chip being attained with this card so I wonder if my rep was just dumb.

Re: Amex Delta Gold discontinued Chip + Sig??

One7 — Tue, 17 Jun 2014 13:46:57 GMT

I tried 3 different reps to try and get one on my SPG card and had the same problem, so I never even tried for my other two Amexs. Don't understand why they can't just do it, I'm supposedly on some waiting list and they will email when it's possible. Even though others already have it. It's a shame.

Re: Amex Delta Gold discontinued Chip + Sig??

greenfield1 — Tue, 17 Jun 2014 13:48:59 GMT

I kind of just want to try a backdoor number and see if I can get anywhere. How recently have you tried?

Re: Amex Delta Gold discontinued Chip + Sig??

One7 — Tue, 17 Jun 2014 13:51:48 GMT

I tried twice in March and the third time last month on the 20th. I would like to see the route others have gone to get this done as well. I tried through chat and also by telephone (they called me).

Re: Amex Delta Gold discontinued Chip + Sig??

Anonymous — Tue, 17 Jun 2014 13:52:10 GMT

I know people want it ASAP for some reason, but generally using the SPG abroad isn't great (with FTF) and there are still few opportunities to use in the US, so I don't think you are missing out by waiting!

Re: Amex Delta Gold discontinued Chip + Sig??

One7 — Tue, 17 Jun 2014 13:55:33 GMT

So are their chances better at getting the chip on the Delta card (assuming there's no FTF, don't know much about the card)?

Re: Amex Delta Gold discontinued Chip + Sig??

One7 — Tue, 17 Jun 2014 14:03:22 GMT

On another subject, why wouldn't we want them right away? I'm not sure where you live in the US but I live in Austin and those machines are popping up every where now. Why not have the chip to better protect ourselves? Especially with all the crappy people out there trying to steal our information.

Edit: Typo

Re: Amex Delta Gold discontinued Chip + Sig??

greenfield1 — Tue, 17 Jun 2014 14:05:57 GMT

That's the thing though. I am going abroad soon so I feel like it's a great excuse to try and push for it. I don't understand why they would make a card branded toward travellers with no ftf but then say you can't get get the chip for no good reason. Then they try to sugarcoat it and tell you how great the card is and that it has no ftf. Great, thanks. I clearly know the features of the credit cards I apply to.

Re: Amex Delta Gold discontinued Chip + Sig??

Anonymous — Tue, 17 Jun 2014 14:08:42 GMT

They must have a shortage on these cards across their whole line-up. When I upgraded to the Platinum, it showed a Chip + Sig card. The one I received in the mail does not have it. They seem to be adopting the Chip+Sig very slowly. Histerically, the first Chip+Sig card I received from them on their "improving customer security" was on my Zync card that I never used and cancelled anyway.

Re: Amex Delta Gold discontinued Chip + Sig??

One7 — Tue, 17 Jun 2014 14:14:35 GMT

I find it odd it's such a big deal for them to do it, each time I tried the reps acted as if it were no problem and told me what they were doing step by step, took over 10 minutes each time, them moments later said it wasn't possible at this time. Very frustrating. Maybe I'll try again, this time on my PRG.

Re: Amex Delta Gold discontinued Chip + Sig??

Anonymous — Tue, 17 Jun 2014 14:18:45 GMT

@greenfield1 wrote:
That's the thing though. I am going abroad soon so I feel like it's a great excuse to try and push for it. I don't understand why they would make a card branded toward travellers with no ftf but then say you can't get get the chip for no good reason. Then they try to sugarcoat it and tell you how great the card is and that it has no ftf. Great, thanks. I clearly know the features of the credit cards I apply to.

Right, sorry, I was responding the the SPG mentioned in the other post. I agree that on a card they have just removed the FTF from, it makes very little sense to stop giving you chipped cards.

Re: Amex Delta Gold discontinued Chip + Sig??

Anonymous — Tue, 17 Jun 2014 14:23:37 GMT

@One7 wrote:
On another subject, why wouldn't we want them right away? I'm not sure where you live in the US but I live in Austin and those machines are popping up every where now. Why not have the chip to better protect ourselves? Especially with all the crappy people out there trying to steal our information.

Edit: Typo

Just not sure how much protection it is in the US. If I copy the mag stripe, I can still use it in the vast majority of machines that are not EMV. Protection really only comes when EMV is in use nearly everywhere

And I'm not saying "Don't get it", just how much effort it is worth trying to get it. Eventually, they will be issued on all cards

Re: Amex Delta Gold discontinued Chip + Sig??

One7 — Tue, 17 Jun 2014 14:40:36 GMT

@Anonymous wrote:
@One7 wrote:
On another subject, why wouldn't we want them right away? I'm not sure where you live in the US but I live in Austin and those machines are popping up every where now. Why not have the chip to better protect ourselves? Especially with all the crappy people out there trying to steal our information.

Edit: Typo
Just not sure how much protection it is in the US. If I copy the mag stripe, I can still use it in the vast majority of machines that are not EMV. Protection really only comes when EMV is in use nearly everywhere

And I'm not saying "Don't get it", just how much effort it is worth trying to get it. Eventually, they will be issued on all cards

Makes sense. As far as the effort I've given up on it already, wasted too much time on it already.

Re: Amex Delta Gold discontinued Chip + Sig??

MACFRME — Tue, 17 Jun 2014 14:45:31 GMT

Someone already posted of a Delta card with a chip, so we know they have done it fairly recently.

Re: Amex Delta Gold discontinued Chip + Sig??

One7 — Tue, 17 Jun 2014 14:59:22 GMT

They are definitely out there, just hard to attain for some odd reason.

Re: Amex Delta Gold discontinued Chip + Sig??

MACFRME — Tue, 17 Jun 2014 15:00:26 GMT

Just type "Delta AmEx EMV" into Google and several images of the card come up.

Re: Amex Delta Gold discontinued Chip + Sig??

TheConductor — Tue, 17 Jun 2014 15:37:27 GMT

@Anonymous wrote:
Histerically, the first Chip+Sig card I received from them on their "improving customer security" was on my Zync card that I never used and cancelled anyway.

Yeah, they sent me one of those without my asking for it, too. Which is ridiculous considering I now put < $30 a month on that card since I have much better cards for most purchases.

Not really sweating it, though. The cards I want EMV on are Chase Sapphire Preferred and Capital One Venture. Those are the cards I actually *use* when abroad.

Re: Amex Delta Gold discontinued Chip + Sig??

Anonymous — Tue, 17 Jun 2014 16:16:26 GMT

Report your card misplaced and request a new one. Perhaps they'll send you a chipped replacement.

Re: Amex Delta Gold discontinued Chip + Sig??

SunriseEarth — Tue, 17 Jun 2014 17:24:23 GMT

@greenfield1 wrote:
I called amex yesterday because I recently got my delta gold and asked if I could get my card with the EMV chip. The csr told me that they couldn't give me a card with the chip and that they would maybe start doing this some time next year. Can anyone confirm if this is true? I've seen some recent posts about the EMV chip being attained with this card so I wonder if my rep was just dumb.

Maybe you should try asking through chat.

I'd like to get my BCE with a chip, probably once it gets a bit more worn down (and likely after I pick up the Costco TE in January).

Re: Amex Delta Gold discontinued Chip + Sig??

Gornet — Wed, 18 Jun 2014 10:58:15 GMT

If it helps i got my Delta gold with the chip about a month ago and i called AMEX yesterday (?) if i can request the chip in my delta reserve... My new card should be here tommorow.