topic Re: Citi Prestige EO question. in Credit Cards

Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 13:02:51 GMT

Alright, so I applied for the Citi Prestige and was denied due to having too many Inquiries in the last 12 months (I believe like 10 INQ) and as a result too many new accounts in the last 12 months. I contacted what I thought was recon dept (This is the # I called 1 (800) 695-5171) but not even recon can override.

I have heard some success with EO. Should I attempt to recon with EO? If so, what would be the best approach?

Thank you all

Re: Citi Prestige EO question.

DrZoidberg — Tue, 21 Oct 2014 13:15:42 GMT

Did the recon department deny you for the same reasons? I know Citi is inquiry sensitive.

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 13:16:54 GMT

Yes they did. They didn't even give me an opportunity to explain all the inquiries and new accounts.

Re: Citi Prestige EO question.

ibmrad7 — Tue, 21 Oct 2014 14:38:24 GMT

I have successfully recon'd with Citi last year in December. I was declined for having too many accounts with balances. I had to write a letter and mail it to their Dakota address with a copy of my W2. At the bottom of the letter, I specifically mentioned that if this recon involves another HP, I would like to cancel this recon request.

45 days later I got an email Congratulating :-)

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 15:36:39 GMT

That's awesome IBM. I would like to even get a chance to explain my case. I saw a different recon number online and I will attempt to call it in a little while.

Re: Citi Prestige EO question.

ibmrad7 — Tue, 21 Oct 2014 15:57:13 GMT

@Jaylima91 wrote:
That's awesome IBM. I would like to even get a chance to explain my case. I saw a different recon number online and I will attempt to call it in a little while.

Call and if that doesn't work then write a letter.

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 15:57:59 GMT

Yeah it didn't work. They stand by their decision.

Re: Citi Prestige EO question.

ibmrad7 — Tue, 21 Oct 2014 16:00:05 GMT

Sorry :-(

Re: Citi Prestige EO question.

Luscher — Tue, 21 Oct 2014 16:01:20 GMT

It took them 45 days to respond to your letter? ouch, I would have too much anxiety waiting

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 16:02:27 GMT

I don't think EO can save me on this one.

Re: Citi Prestige EO question.

ibmrad7 — Tue, 21 Oct 2014 16:03:00 GMT

@Luscher wrote:
It took them 45 days to respond to your letter? ouch, I would have too much anxiety waiting

Yes close to 45. Mailed the letter around last week of November, got email in January. I actually didnt even remember at that point. Congratulation email was a sweet surprise.

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 20:41:25 GMT

From what it seems, Citi isn't recon friendly whatsoever. If they didn't want to even listen to why I had the numbers of INQ and new accounts as I do, I can imagine trying to recon any denial with Citi. It seems like they stand by every decision and I can't think of any recon situation that would be successful. Maybe it is just my particular situation but it seems hopeless attempting to recon anything with Citi no matter the denial reason, unless of course, it's an error on the CR that caused the denial.Not sure what to think. This is the second time attempting to get my foot in the door with Citi for two different products. Oh well.

Re: Citi Prestige EO question.

FinStar — Tue, 21 Oct 2014 20:47:49 GMT

@Jaylima91 wrote:
From what it seems, Citi isn't recon friendly whatsoever. If they didn't want to even listen to why I had the numbers of INQ and new accounts as I do, I can imagine trying to recon any denial with Citi. It seems like they stand by every decision and I can't think of any recon situation that would be successful. Maybe it is just my particular situation but it seems hopeless attempting to recon anything with Citi no matter the denial reason, unless of course, it's an error on the CR that caused the denial.Not sure what to think. This is the second time attempting to get my foot in the door with Citi for two different products. Oh well.

You pretty much hit it right on the nail with Citi and their reconsideration process. While they do review things on a case by case scenario, it is very rare where any applicant's denied application would have a positive outcome. The EO simply sends the request to a senior underwriter or manager for a second review and they pretty much stand by their original decision. That is of course unless something significant changed in your favor (income, CR errors/updates, etc.) during the timeframe from the original denied application.

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 20:49:39 GMT

That's exactly what I am assuming. I guess perhaps wait another 6 months and then apply. Of course, considering that I don't apply for anything else within those 6 months.

Re: Citi Prestige EO question.

FinStar — Tue, 21 Oct 2014 20:52:09 GMT

@Jaylima91 wrote:
That's exactly what I am assuming. I guess perhaps wait another 6 months and then apply. Of course, considering that I don't apply for anything else within those 6 months.

That is probably a good course of action. You can always apply but heed the cited reasons to place yourself in a better position for approval; otherwise, you'll likely face a similar outcome.

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 20:56:31 GMT

@FinStar wrote:
@Jaylima91 wrote:
That's exactly what I am assuming. I guess perhaps wait another 6 months and then apply. Of course, considering that I don't apply for anything else within those 6 months.
That is probably a good course of action. You can always apply but heed the cited reasons to place yourself in a better position for approval; otherwise, you'll likely face a similar outcome.

Thank you for the much appreciated advice.

Re: Citi Prestige EO question.

davidsawsparks — Tue, 21 Oct 2014 20:58:15 GMT

@Jaylima91 wrote:
That's exactly what I am assuming. I guess perhaps wait another 6 months and then apply. Of course, considering that I don't apply for anything else within those 6 months.

I would garden for a while. Maybe then they'd be more willing. Regarding their recons... Citi was the first major bank that issued me a cc. They actually denied me on the application... but I called their recon and they did welcome me after a few questions. This was however 6 years ago. Ever since then, they've been very generous to me... which is probably why they gave me an instant approval on the Prestige card even though I have around 12 inquiries on my report when I app'ed. 5 of which was within the last 2 months.

Re: Citi Prestige EO question.

Jaylima91 — Tue, 21 Oct 2014 21:12:35 GMT

Thank you David. I'm sure once I get in with Citi they will be generous, BUT first I have to get in.

Re: Citi Prestige EO question.

Anonymous — Tue, 21 Oct 2014 22:08:29 GMT

@Jaylima91 wrote:
Yeah it didn't work. They stand by their decision.

You tell THEM you stand by your decision to kick and scream until they acquiesce.

Re: Citi Prestige EO question.

taxi818 — Tue, 21 Oct 2014 22:17:39 GMT

@Jaylima91 wrote:
From what it seems, Citi isn't recon friendly whatsoever. If they didn't want to even listen to why I had the numbers of INQ and new accounts as I do, I can imagine trying to recon any denial with Citi. It seems like they stand by every decision and I can't think of any recon situation that would be successful. Maybe it is just my particular situation but it seems hopeless attempting to recon anything with Citi no matter the denial reason, unless of course, it's an error on the CR that caused the denial.Not sure what to think. This is the second time attempting to get my foot in the door with Citi for two different products. Oh well.

I understand its your goal to establish relationship with them. but your siggy says you are fine for now. without them. it will not hurt to stay in the garden for a while and even let some of the inquiries fall off. then you will be a shoe in with them. but maybe by that time. you don't want em anyway.

its like i did with cap one back in may. i apped for auto loan. they denied

now every week getting letters from cap one that im pre approved. even sent blank check. im just not interessted anymore. there lost for sure. but who knows. i love playing hard to get.