topic Re: Anyone else with a Macy's card please chime in :) in Credit Cards

Anyone else with a Macy's card please chime in :)

Kirmie2010 — Wed, 22 Oct 2014 06:45:42 GMT

Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due? All of my other cards once paid have due date and minimum amount due 0.00 after I have paid. Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over. (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

Re: Anyone else with a Macy's card please chime in :)

Anonymous — Wed, 22 Oct 2014 06:47:48 GMT

@japakar wrote:
Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due? All of my other cards once paid have due date and minimum amount due 0.00 after I have paid. Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over. (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

Check your bank account...

Re: Anyone else with a Macy's card please chime in :)

Anonymous — Wed, 22 Oct 2014 06:49:01 GMT

I hear Macy's does this quite often. Try call customer support to see what's going on, they might blame your bank for not releasing fund or something.

Re: Anyone else with a Macy's card please chime in :)

Kirmie2010 — Wed, 22 Oct 2014 07:01:48 GMT

Payment was made on the 17th, it cleared my bank on the 20th and yesterday got a THANK YOU! for your payment email from Macys.

Ill give em a call tomorrow I guess, I just have a horrible time with phone I get soo aggravated when they dont understand my questions or give me scripted replys to something I never asked.

Thanks for input! and thanks for answering within a few minutes

Re: Anyone else with a Macy's card please chime in :)

Anomalous — Wed, 22 Oct 2014 07:01:30 GMT

@japakar wrote:
Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due? All of my other cards once paid have due date and minimum amount due 0.00 after I have paid. Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over. (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

They are late updating on the site. My payment due date was 10/12. I paid on 9/27. My account didn't update everything until the day after the payment due date, but my available credit reflected the payment during the wait.

Re: Anyone else with a Macy's card please chime in :)

Kirmie2010 — Wed, 22 Oct 2014 07:08:55 GMT

Ahh ok. Late updating the site I hope Its still at 25 due (22nd now) so Ill just give them a call tomorrow. or have my wife do it I put her on the account too

Thanks!

Re: Anyone else with a Macy's card please chime in :)

SunriseEarth — Wed, 22 Oct 2014 09:50:32 GMT

@japakar wrote:
Payment was due 10/21 I paid on 10/17 but on my account page online it still has payment due 10/21 minimum payment 25.00

I am worried its going to screw up my ontime payments even though I already paid, is this a normal thing for Macy's to not update payment due? All of my other cards once paid have due date and minimum amount due 0.00 after I have paid. Last month when I paid Macy's had minimum due 0.00.

Kind of confused hoping its a normal thing I dont have another 25 to pay again within the next 15 minutes before today is over. (found this out when I logged in to make sure everything posted when I got to work)

Thanks!

Yeah, Macy's is just very slow to update. If you check under the "Recent Activity" button, you'll see the payment there. Mine still shows that same message, even though I paid on the 10th and my statement closed on the 20th (statement still isn't up yet).

Re: Anyone else with a Macy's card please chime in :)

pip3man — Wed, 22 Oct 2014 11:29:30 GMT

In the words of a Macy's rep when I had a similar concern, they really dont update ur minimum payment due even after a payment has been processed until the end of the billing cycle. As a matter of fact, the minimum due on my Jewelry account is $304 which I paid since 10/07 and it hasnt updated to reflect no payment due at this time. However I PIF the Revolving & AMEX side but those are showing correctly... so don't even worry about it so long as the payment has cleared your account.

Re: Anyone else with a Macy's card please chime in :)

Chris679 — Wed, 22 Oct 2014 11:31:58 GMT

Side note: a payment is not considered late on your credit report unless it is over 30 days late.

Re: Anyone else with a Macy's card please chime in :)

pip3man — Wed, 22 Oct 2014 11:36:31 GMT

@Chris679 wrote:
Side note: a payment is not considered late on your credit report unless it is over 30 days late.

Absolutely right however a payment late even for one day might look very bad for internal purposes. A day late could trigger a hike in APR and lead to late fees being charged. But of course that don't reflect on the CR until it's 30days past due.

Re: Anyone else with a Macy's card please chime in :)

Anonymous — Wed, 22 Oct 2014 12:02:56 GMT

As others have said, Macys never updates that minimum due thing until the billing cycle closes. They do, however update the card balance after they process the payment and in "recent card activity" it will show the payment received. But it'll always say minimums due $XX.

Re: Anyone else with a Macy's card please chime in :)

FinStar — Wed, 22 Oct 2014 22:35:57 GMT

@Anonymous wrote:
As others have said, Macys never updates that minimum due thing until the billing cycle closes. They do, however update the card balance after they process the payment and in "recent card activity" it will show the payment received. But it'll always say minimums due $XX.

This is correct. It's a system glitch with their last upgrade. By contrast, Bloomingdale's Store & AMEX (using similar interface) once you make a payment and posts (as long as the minimum payment amount is satisfied) then it will change to $0 min payment due.

Re: Anyone else with a Macy's card please chime in :)

Kirmie2010 — Fri, 24 Oct 2014 22:37:05 GMT

Yeah thanks everyone!, was pretty much what the phone rep told me is what was posted above.

Just was worried my payment history was going to off bad

Re: Anyone else with a Macy's card please chime in :)

MyDataMyChoice — Sat, 25 Oct 2014 01:31:30 GMT

I had a macys sine 2008.... never late used it a few times a year at least 2K on it a year....

I was late by 10 hrs (was due sunday) made it monday monring... and they droped my limit like a hot potato in february and will not give me a CLI