topic Re: Comenity and Motorola Update! in Credit Cards

Comenity and Motorola Update!

Creditaddict — Thu, 16 Oct 2014 14:42:37 GMT

Comenity after over 3 months and about 6 phone calls they finally figured out how to manual type out a letter to me with my full account number so I could use it and I went online and bought 2 clearance items and purchase went through!

Re: Comenity and Motorola Update!

Scott_S — Thu, 16 Oct 2014 15:16:45 GMT

@Creditaddict wrote:
Comenity after over 3 months and about 6 phone calls they finally figured out how to manual type out a letter to me with my full account number so I could use it and I went online and bought 2 clearance items and purchase went through!

I just received my letter with the account number on September 29th. I think they should issue a card even though there's no store to use it at. It would make it easier for me, since that letter in the only paper in a drawer full of plastic.

Re: Comenity and Motorola Update!

corymcd88 — Thu, 16 Oct 2014 15:26:55 GMT

@Scott_S wrote:

@Creditaddict wrote:
Comenity after over 3 months and about 6 phone calls they finally figured out how to manual type out a letter to me with my full account number so I could use it and I went online and bought 2 clearance items and purchase went through!
I just received my letter with the account number on September 29th. I think they should issue a card even though there's no store to use it at. It would make it easier for me, since that letter in the only paper in a drawer full of plastic.

Amazon.com store card gives you a paper card even their is no store.

Re: Comenity and Motorola Update!

Creditaddict — Thu, 16 Oct 2014 15:44:31 GMT

Hey I jusyed wanted my account number!!

Re: Comenity and Motorola Update!

CardHunter — Wed, 22 Oct 2014 18:47:19 GMT

OK I need help, I finally got the pop up again for the Motorola card and took the offer and put my info in and then it said I already had a account and to call 1-855-334-3613 so I did and the guy said he didn't see a Motorola charge account under my info. So I asked the guy what I should do and he said just wait 30 days and apply again! I mean really??? Any advise what I should do?

Re: Comenity and Motorola Update!

Creditaddict — Wed, 22 Oct 2014 19:05:49 GMT

@CardHunter wrote:
OK I need help, I finally got the pop up again for the Motorola card and took the offer and put my info in and then it said I already had a account and to call 1-855-334-3613 so I did and the guy said he didn't see a Motorola charge account under my info. So I asked the guy what I should do and he said just wait 30 days and apply again! I mean really??? Any advise what I should do?

they are a disaster that's about all the advice I can give is.... my account literally just started reporting over 30 days after I got the error after accepting the pre-approval.

Re: Comenity and Motorola Update!

CardHunter — Wed, 22 Oct 2014 19:09:48 GMT

@Creditaddict wrote:
@CardHunter wrote:
OK I need help, I finally got the pop up again for the Motorola card and took the offer and put my info in and then it said I already had a account and to call 1-855-334-3613 so I did and the guy said he didn't see a Motorola charge account under my info. So I asked the guy what I should do and he said just wait 30 days and apply again! I mean really??? Any advise what I should do?
they are a disaster that's about all the advice I can give is.... my account literally just started reporting over 30 days after I got the error after accepting the pre-approval.

I couldn't agree more, they are clueless! 100% disaster.

Re: Comenity and Motorola Update!

CardHunter — Wed, 22 Oct 2014 22:51:29 GMT

@Creditaddict wrote:
@CardHunter wrote:
OK I need help, I finally got the pop up again for the Motorola card and took the offer and put my info in and then it said I already had a account and to call 1-855-334-3613 so I did and the guy said he didn't see a Motorola charge account under my info. So I asked the guy what I should do and he said just wait 30 days and apply again! I mean really??? Any advise what I should do?
they are a disaster that's about all the advice I can give is.... my account literally just started reporting over 30 days after I got the error after accepting the pre-approval.

Ok so I just called back and spoke to a lady this time and told her what happened this morning and she said let me look into that for you and she said yes I had a pre approval so she asked me for my last 4 again and the rest of the info and she put me on hold for about 2 mins and came back and said I was approved for $1,500.00. She said I will get a welcome kit in the mail in 7 - 10 days LOL..Lets hope so because this whole Motorola deal has been a headache, but I am glad I was approved.

Re: Comenity and Motorola Update!

Creditaddict — Wed, 22 Oct 2014 23:21:58 GMT

@CardHunter wrote:
@Creditaddict wrote:
@CardHunter wrote:
OK I need help, I finally got the pop up again for the Motorola card and took the offer and put my info in and then it said I already had a account and to call 1-855-334-3613 so I did and the guy said he didn't see a Motorola charge account under my info. So I asked the guy what I should do and he said just wait 30 days and apply again! I mean really??? Any advise what I should do?
they are a disaster that's about all the advice I can give is.... my account literally just started reporting over 30 days after I got the error after accepting the pre-approval.
Ok so I just called back and spoke to a lady this time and told her what happened this morning and she said let me look into that for you and she said yes I had a pre approval so she asked me for my last 4 again and the rest of the info and she put me on hold for about 2 mins and came back and said I was approved for $1,500.00. She said I will get a welcome kit in the mail in 7 - 10 days LOL..Lets hope so because this whole Motorola deal has been a headache, but I am glad I was approved.

now log into comenity.net/motorola and create your online account and hit the cli button!

Re: Comenity and Motorola Update!

CardHunter — Wed, 22 Oct 2014 23:31:38 GMT

@Creditaddict wrote:
@CardHunter wrote:
@Creditaddict wrote:
@CardHunter wrote:
OK I need help, I finally got the pop up again for the Motorola card and took the offer and put my info in and then it said I already had a account and to call 1-855-334-3613 so I did and the guy said he didn't see a Motorola charge account under my info. So I asked the guy what I should do and he said just wait 30 days and apply again! I mean really??? Any advise what I should do?
they are a disaster that's about all the advice I can give is.... my account literally just started reporting over 30 days after I got the error after accepting the pre-approval.
Ok so I just called back and spoke to a lady this time and told her what happened this morning and she said let me look into that for you and she said yes I had a pre approval so she asked me for my last 4 again and the rest of the info and she put me on hold for about 2 mins and came back and said I was approved for $1,500.00. She said I will get a welcome kit in the mail in 7 - 10 days LOL..Lets hope so because this whole Motorola deal has been a headache, but I am glad I was approved.
now log into comenity.net/motorola and create your online account and hit the cli button!

Done! Only got to hit it 2 times before the 7 -10 day msg. but got a extra $500.00 Thanks CA!

Re: Comenity and Motorola Update!

Creditaddict — Wed, 22 Oct 2014 23:49:58 GMT

@CardHunter wrote:
@Creditaddict wrote:
@CardHunter wrote:
@Creditaddict wrote:
@CardHunter wrote:
OK I need help, I finally got the pop up again for the Motorola card and took the offer and put my info in and then it said I already had a account and to call 1-855-334-3613 so I did and the guy said he didn't see a Motorola charge account under my info. So I asked the guy what I should do and he said just wait 30 days and apply again! I mean really??? Any advise what I should do?
they are a disaster that's about all the advice I can give is.... my account literally just started reporting over 30 days after I got the error after accepting the pre-approval.
Ok so I just called back and spoke to a lady this time and told her what happened this morning and she said let me look into that for you and she said yes I had a pre approval so she asked me for my last 4 again and the rest of the info and she put me on hold for about 2 mins and came back and said I was approved for $1,500.00. She said I will get a welcome kit in the mail in 7 - 10 days LOL..Lets hope so because this whole Motorola deal has been a headache, but I am glad I was approved.
now log into comenity.net/motorola and create your online account and hit the cli button!
Done! Only got to hit it 2 times before the 7 -10 day msg. but got a extra $500.00 Thanks CA!

SWEET!