topic Re: CSP axing 2x points for travel AND dining??? in Credit Cards

CSP axing 2x points for travel AND dining???

texastrojan — Fri, 21 Nov 2014 14:59:36 GMT

Apologies if this has been covered, but just applied for an go tthe CSP and was reviewing my 1st statment under rewards summary

To my surprise it showed only ONE point per dollar on dining and travel. Called CS, and they said oh yeah its only ONE point now for both. I was none too pleased and said the WEBSITE still shows 2x points for dining and travel and that was what I was told when I applied 3 weeks ago.

Put on hold, came back--oh yeah, 2x on travel is GONE but 2x on dining should still be there. They will "check on it" and get back with me. Ive always heard of CSP's legendary CS (my wife has had a CSP for a few years) but this is definitley off to a bad start

*btw: CSR said they will "edit the website this weekend to take down the 2x points on travel

Anyone else experience this??? Also saw a thread below about hike to $150 AF? This nerfing is ridiculous. I only got this card to rack up points since I dine out so much and then to combine with my Chase Ink Plus and Freedom. Now, I dont know if its worth it at all

Re: CSP axing 2x points for travel AND dining???

Anonymous — Fri, 21 Nov 2014 15:03:29 GMT

@texastrojan wrote:
Apologies if this has been covered, but just applied for an go tthe CSP and was reviewing my 1st statment under rewards summary

To my surprise it showed only ONE point per dollar on dining and travel. Called CS, and they said oh yeah its only ONE point now for both. I was none too pleased and said the WEBSITE still shows 2x points for dining and travel and that was what I was told when I applied 3 weeks ago.

Put on hold, came back--oh yeah, 2x on travel is GONE but 2x on dining should still be there. They will "check on it" and get back with me. Ive always heard of CSP's legendary CS (my wife has had a CSP for a few years) but this is definitley off to a bad start

*btw: CSR said they will "edit the website this weekend to take down the 2x points on travel

Anyone else experience this??? Also saw a thread below about hike to $150 AF? This nerfing is ridiculous. I only got this card to rack up points since I dine out so much and then to combine with my Chase Ink Plus and Freedom. Now, I dont know if its worth it at all

Thanks for the sobering update on the CSP rewards. To add to your misery, the US Bank Cash+ VS is seeing more significant nerfing starting in 2015. How depressing

Re: CSP axing 2x points for travel AND dining???

texastrojan — Fri, 21 Nov 2014 15:04:37 GMT

I know my friend. 2% on restaurants....ridiculous.

Can no one hear my cries.......

Re: CSP axing 2x points for travel AND dining???

Anonymous — Fri, 21 Nov 2014 15:14:48 GMT

@texastrojan wrote:
Apologies if this has been covered, but just applied for an go tthe CSP and was reviewing my 1st statment under rewards summary

To my surprise it showed only ONE point per dollar on dining and travel. Called CS, and they said oh yeah its only ONE point now for both. I was none too pleased and said the WEBSITE still shows 2x points for dining and travel and that was what I was told when I applied 3 weeks ago.

Put on hold, came back--oh yeah, 2x on travel is GONE but 2x on dining should still be there. They will "check on it" and get back with me. Ive always heard of CSP's legendary CS (my wife has had a CSP for a few years) but this is definitley off to a bad start

*btw: CSR said they will "edit the website this weekend to take down the 2x points on travel

Anyone else experience this??? Also saw a thread below about hike to $150 AF? This nerfing is ridiculous. I only got this card to rack up points since I dine out so much and then to combine with my Chase Ink Plus and Freedom. Now, I dont know if its worth it at all

CHeck your statement carefully! The points are usually

1x on everything

ADDITIONAL 1x on travel and dining.

So if all you spent in the month was say $50 on dining you would see

1 point per $: 50

1 point per $ on dining: 50

Total 100. So earning 2x on dining.

So my latest statement shows:

+ 1 Point per $1 earned on all purchases 651
+ 1 Point per $1 earned on dining 0
+ 1 Point per $1 earned on travel 651
+ 1 Point per $1 on Ultimate Rewards travel 417
+ Points moved from another account 0
- Points redeemed this statement period 0

Re: CSP axing 2x points for travel AND dining???

texastrojan — Fri, 21 Nov 2014 15:16:44 GMT

no i heard ya, but CSR checked my account and confirmed it was 1 point for everything

she even said "well maybe the merchants just didnt code it correctly"

uh, no, Mrs. CSR I ate at like 43 diffferent restaurants and fast food joints. No way ALL of them coded incorrectly.... :-/

Re: CSP axing 2x points for travel AND dining???

Anonymous — Fri, 21 Nov 2014 15:29:49 GMT

@texastrojan wrote:
no i heard ya, but CSR checked my account and confirmed it was 1 point for everything

she even said "well maybe the merchants just didnt code it correctly"

uh, no, Mrs. CSR I ate at like 43 diffferent restaurants and fast food joints. No way ALL of them coded incorrectly.... :-/

RIght, but the CSR sounds confused anyway. So your statement shows nothing like:

It's just a while back someone else reported the same thing and it was just a misunderstanding of what the above meant.

Re: CSP axing 2x points for travel AND dining???

Anonymous — Fri, 21 Nov 2014 15:38:38 GMT

@Anonymous wrote:
@texastrojan wrote:
no i heard ya, but CSR checked my account and confirmed it was 1 point for everything

she even said "well maybe the merchants just didnt code it correctly"

uh, no, Mrs. CSR I ate at like 43 diffferent restaurants and fast food joints. No way ALL of them coded incorrectly.... :-/
RIght, but the CSR sounds confused anyway. So your statement shows nothing like:

+ 1 Point per $1 earned on all purchases 651
+ 1 Point per $1 earned on dining 0
+ 1 Point per $1 earned on travel 651
+ 1 Point per $1 on Ultimate Rewards travel 417
+ Points moved from another account 0
- Points redeemed this statement period 0

?

It's just a while back someone else reported the same thing and it was just a misunderstanding of what the above meant.

Like so?

Re: CSP axing 2x points for travel AND dining???

texastrojan — Fri, 21 Nov 2014 15:44:22 GMT

Yeah I have nada in the dining and travel sections...and I spent in both categories epsecially dining

Frankly im not even that bothered if they "messed up" on calculating my rewards this time, that can be fixed

The depressing thing was "oh yeah 2x is gone....oh wait just travel..." This nerfing is too much

Re: CSP axing 2x points for travel AND dining???

Involver — Fri, 21 Nov 2014 15:46:56 GMT

It's definitely still earning 2x in dining and travel for me.

Re: CSP axing 2x points for travel AND dining???

gercredit — Fri, 21 Nov 2014 15:48:39 GMT

@texastrojan Can you make a similar screenshot so that we can compare?

Re: CSP axing 2x points for travel AND dining???

DrZoidberg — Fri, 21 Nov 2014 15:49:56 GMT

2x points on traveling isn't going away.

Re: CSP axing 2x points for travel AND dining???

Anonymous — Fri, 21 Nov 2014 15:57:10 GMT

Website clearly shows 2X for both Travel and Dining. Was there when I applied. They better honor it.

Re: CSP axing 2x points for travel AND dining???

gercredit — Fri, 21 Nov 2014 16:36:01 GMT

Do you got any update?

Re: CSP axing 2x points for travel AND dining???

mongstradamus — Fri, 21 Nov 2014 16:42:03 GMT

@gercredit wrote:
Do you got any update?

I would also make sure and look at your statement carefully like LTL suggested. It usually shows up 1x under all purchases and another 1x for dining or travel. Thats how it showed up in my last statement. I got additonal 1x for eating everywhere fastfood or regular sitdown , and also got an additonal 1x for travel for paying for parking and ezpass lol

Re: CSP axing 2x points for travel AND dining???

-NewGuy- — Fri, 21 Nov 2014 16:44:34 GMT

@mongstradamus wrote:
@gercredit wrote:
Do you got any update?
I would also make sure and look at your statement carefully like LTL suggested. It usually shows up 1x under all purchases and another 1x for dining or travel. Thats how it showed up in my last statement. I got additonal 1x for eating everywhere fastfood or regular sitdown , and also got an additonal 1x for travel for paying for parking and ezpass lol

That calculation method is across all Chase accounts as well, that's how they show points earning on the Hyatt card, United, etc.

Re: CSP axing 2x points for travel AND dining???

Anonymous — Fri, 21 Nov 2014 16:47:54 GMT

@mongstradamus wrote:
@gercredit wrote:
Do you got any update?
I would also make sure and look at your statement carefully like LTL suggested. It usually shows up 1x under all purchases and another 1x for dining or travel. Thats how it showed up in my last statement. I got additonal 1x for eating everywhere fastfood or regular sitdown , and also got an additonal 1x for travel for paying for parking and ezpass lol

Hah. Didn't know that they would count EZPASS as travel. Need to switch card on file.

Re: CSP axing 2x points for travel AND dining???

mongstradamus — Fri, 21 Nov 2014 16:49:18 GMT

@Anonymous wrote:
@mongstradamus wrote:
@gercredit wrote:
Do you got any update?
I would also make sure and look at your statement carefully like LTL suggested. It usually shows up 1x under all purchases and another 1x for dining or travel. Thats how it showed up in my last statement. I got additonal 1x for eating everywhere fastfood or regular sitdown , and also got an additonal 1x for travel for paying for parking and ezpass lol
Hah. Didn't know that they would count EZPASS as travel. Need to switch card on file.

parking and tolls both count :-) i don't cross bridges that often but every little bit counts. White stone is soooo expensive now lol

Re: CSP axing 2x points for travel AND dining???

ltspongebob — Fri, 21 Nov 2014 18:16:04 GMT

I don't think they're getting rid of that so soon after getting rid of the 7% annual bonus. Mine just came through with all points intact.

Re: CSP axing 2x points for travel AND dining???

rlx01 — Fri, 21 Nov 2014 18:49:01 GMT

Are you sure you have the Preferred and not standard CS?

Re: CSP axing 2x points for travel AND dining???

Anonymous — Fri, 21 Nov 2014 19:02:28 GMT

@rlx01 wrote:
Are you sure you have the Preferred and not standard CS?

CS would still show points on dining