topic Re: Chase call center employee arrested for stealing account information, making withdrawals in Credit in the News

Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Thu, 09 Nov 2017 14:55:41 GMT

FYI:

http://www.abcactionnews.com/news/region-hillsborough/chase-call-center-employee-arrested-for-stealing-account-information-making-withdrawals?utm_content=buffer80fe9&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Thu, 09 Nov 2017 15:06:55 GMT

I thought the new chip technology was to prevent duplications

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Thu, 09 Nov 2017 15:07:38 GMT

Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Thu, 09 Nov 2017 16:26:38 GMT

@Anonymous wrote:
Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.

Five new jobs in 24 months .

Re: Chase call center employee arrested for stealing account information, making withdrawals

pizza1 — Thu, 09 Nov 2017 23:12:27 GMT

The article just says the employee was terminated. Not arrested?? What an idiot..

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Fri, 10 Nov 2017 02:31:03 GMT

The first part of the article clearly states she was arrested...

And her boyfriend

HILLSBOROUGH COUNTY, Fla. - Hillsborough County Deputies arrested a Chase Bank call center employee for stealing account information, adding her boyfriend to the accounts and making withdrawals.

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Sat, 11 Nov 2017 01:15:05 GMT

I don't know how they thought they were getting away with it, if she added her boyfriend as an account holder?

Re: Chase call center employee arrested for stealing account information, making withdrawals

Glen_M — Tue, 14 Nov 2017 00:53:39 GMT

These companies are good at finding patterns of fraud. If they all talked to the same CSR it is going to get obvious real fast.

The added actions of making alterations to the account by adding an AU and having cards printed is going to make it brick-to-the-face obvious.

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Thu, 16 Nov 2017 18:00:49 GMT

This makes me sleep well at night. Appreciate the information.

Re: Chase call center employee arrested for stealing account information, making withdrawals

Revelate — Sat, 18 Nov 2017 00:19:49 GMT

@Anonymous wrote:
@Anonymous wrote:
Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.

Five new jobs in 24 months .

No wonder I could never get hired!

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Sat, 18 Nov 2017 03:17:59 GMT

@Anonymous wrote:
Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.

HAHAHAHAHAHAHAHAA

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Sun, 26 Nov 2017 09:09:47 GMT

Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.

Re: Chase call center employee arrested for stealing account information, making withdrawals

silvius — Sat, 07 Apr 2018 22:33:02 GMT

It does seem to take a bit longer with a chip, but if it really did add protection those five seconds would be worth it to me.

Re: Chase call center employee arrested for stealing account information, making withdrawals

arkane — Sun, 08 Apr 2018 18:48:21 GMT

@Anonymous wrote:
Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.

I'd argue the current American approach is quarter assed at best.

Full assed implementation would be chip+PIN, something that's been around in Canada and Europe since 2010 and possibly earlier.

Half assed implementation would be a proper chip-no-PIN implemtnation like what was supposed to happen here.

Quarter assed implementation is what we actually got. :/ (half assing a half assed job = quarter ass)

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Sun, 08 Apr 2018 19:13:53 GMT

@arkane wrote:
@Anonymous wrote:
Chip technology IS supposed to make this more difficult - the problem is payment processors took a half assed approach to EMV rollout by providing a "deadline" where all merchants have to accept chip and all card issuers had to update their credit card or cover all liability for fraud occurring on non-chip transactions but then gave certain business sectors extensions or special accommodations to help "lessen the financial impact" of upgrading payment hardware. Also many retailers are afraid Americans will be pissed about the extra 5 seconds a chip transaction takes, which many are but boo hoo. All of this is why even in the fancy new chip POS terminals - half the time the store doesn't even take chip transactions despite having a slot for it & you can still just swipe a card without a chip since they don't want to break compatability with issuers who haven't bothered to update. That's why cloned cards are still a problem.
I'd argue the current American approach is quarter assed at best.

Full assed implementation would be chip+PIN, something that's been around in Canada and Europe since 2010 and possibly earlier.
Half assed implementation would be a proper chip-no-PIN implemtnation like what was supposed to happen here.
Quarter assed implementation is what we actually got. :/ (half assing a half assed job = quarter ass)

It was supposed to be chip and signature, but now it's just chip since the networks are removing the signature requirement.

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Mon, 09 Apr 2018 02:19:56 GMT

@Anonymous wrote:
Chase usually doesn't hire people who are over 5/24 -- five felonies in 24 months.

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Tue, 10 Apr 2018 12:11:05 GMT

@Anonymous wrote:
I thought the new chip technology was to prevent duplications

I was sent two of the EXACT same chip cards. I was advised to either destroy the duplicate myself or send it back for Chase to destroy.

NOW, I do not know if the chips were the same as I am not a chip reader but the cards, other than that, were exact duplicates. Also note I am the only individual on this card.

Re: Chase call center employee arrested for stealing account information, making withdrawals

Anonymous — Wed, 11 Apr 2018 05:41:52 GMT

Well, if I had to guess...