topic Re: Suddenly unscorable?? in Understanding FICO® Scoring

Suddenly unscorable??

jsmata1977 — Sun, 03 Sep 2023 01:07:13 GMT

My husband and I have been repairing our credit for a few years now. Just this last month his score was 704. Today he received an alert that he is unscoreable. I checked his current report on Equifax and the cards that are reporting all have $0 balances which isnt the case. What the heck happened? And how do we fix this?!

Re: Suddenly unscorable??

GZG — Sun, 03 Sep 2023 01:15:35 GMT

https://www.annualcreditreport.com/index.action

pull all three of your reports and see if they are accurate, this might be an issue isolated only to Equifax or CK or myequifax and figuring out if that's the case would be the first step

you mention he has cards, so there shouldn't be a reason he's not scorable

Re: Suddenly unscorable??

jsmata1977 — Sun, 03 Sep 2023 01:29:22 GMT

Just did that and it appears to only be affecting Equifax. The other reports show the balances, payments ect. Just Equifax shows everything as $0 balances and no useage.

Re: Suddenly unscorable??

SouthJamaica — Sun, 03 Sep 2023 03:53:38 GMT

@jsmata1977 wrote:
My husband and I have been repairing our credit for a few years now. Just this last month his score was 704. Today he received an alert that he is unscoreable. I checked his current report on Equifax and the cards that are reporting all have $0 balances which isnt the case. What the heck happened? And how do we fix this?!

I have a hunch that it will correct itself, but you could notify Equifax or send disputes to Equifax.

Re: Suddenly unscorable??

OscarsMom — Sun, 03 Sep 2023 16:13:02 GMT

@jsmata1977, I had a similar issue with Equifax only not reporting the right credit limit for a card on my report. I called them and did the dispute over the phone, along with a few other issues, like old addresses. They fixed most of it within 48 hours.

They'll be getting another call from me this week. I got a small credit union loan. Of course the minute it hit my bank, it was reported and my EQ score dropped 37 points. But since I've made payments on the loan, which should start nudging my score up again, nothing further is showing up on my report and the full balance is still showing as the balance due. I'm going to have to file another dispute to get the proper loan balance reported. It's ridiculous.

The whole credit system is such a giant cesspool. I can't even get scores on EX and TU because they don't see my old credit history and only recognize my most recent card. I'm sure once I do get scores, they'll be really low for having a short history.

Re: Suddenly unscorable??

GreatLife — Sun, 03 Sep 2023 20:20:43 GMT

Re: Suddenly unscorable??

OscarsMom — Wed, 06 Sep 2023 00:19:55 GMT

@jsmata1977 Well, since my last reply, Equifax reaged my credit history from 30-something years to 2. My score dropped by nearly 200 points. I don't know why adding a new tiny loan of $1,000 would negate my old credit history, but that seems to have triggered it. I'm down from good credit to below subprime now. I give up.

Re: Suddenly unscorable??

AndySoCal — Thu, 07 Sep 2023 00:24:35 GMT

@jsmata1977 How long since the credit cards on the Equifax report had any usage? If that is greater than six months use the card the purchase be any amount.

Is there is accounts not reporting on the Euqifax report?

Re: Suddenly unscorable??

jsmata1977 — Thu, 07 Sep 2023 00:36:59 GMT

There are 8 accounts being reported on his Equifax, most of them are used monthly. The ones that are active, the date of last activity is way off. Some off by a several months, other are showing the last activity in 2022. Yes there are many accounts not reporting on Equifax but are on the other two.

Re: Suddenly unscorable??

AndySoCal — Thu, 07 Sep 2023 18:52:57 GMT

@jsmata1977 Thank you for your response. Is there anything in common with the ones that are not showing? A couple of possible examples when the acount was opened you lived on main st now you live on oak st. If so update the address with those creditors. Are any of the accounts that are not showing been paid off and closed if so is that date around 7 years ago. If so that is normal for those types of accounts to fall off the credit report. Is the name on the account different than the name(s) that shows on that shows on the credit report?

Now that I have asked the all the questions here is the reason(s) for my asking. The credit bureau(s) what I call profile(s). Many consumers may have more than one profile. If I lived on Main st I would have a profile for all the credit I obtained on Main st. When I moved to Oak St there would be another profile created for credit for me on Oak st. There is a way to combine the two profiles use your current address and you previous address on a credit application. This tells the credit bureau that you the same person at both addresses. The other way is to call the creditor and have your address on file updated to the current address. The creditor will start reporting your credit under the correct address the credit would be under the correct profile. The question regarding the name is for this reason. For example a consumer is named Alexander William Jones. The consumer has applied ans received credit with the name Alexander and Alex Jones. The consumer also applied for and received credit by William Jones. When a consumer asks for their credit report. The credit bureau does not use only the SSN it uses name address previous address age and SSN for many reasons. The credit under William Jones most likely will not show in a credit report requested by Alexander Jones . Why? William is not his first name. These are some suggestions as to where to look to find what is causing the problem. I hope this helps.

Re: Suddenly unscorable??

niusvil — Wed, 25 Jun 2025 22:33:58 GMT

Can you share if it was resolved? I have the same situaiton - suddenly unscorable on Experian

Re: Suddenly unscorable??

Varsity_Lu — Wed, 25 Jun 2025 22:47:08 GMT

@niusvil wrote:
Can you share if it was resolved? I have the same situaiton - suddenly unscorable on Experian

This thread is almost 2 years old. You should probably just make a new thread with your question in it and then people will be able to help.