https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/Phone-Bills-going-into-Collections-Beware/m-p/783#M295 <DIV>&nbsp;&nbsp; I just posted under the Collections topic how a paid phone bill with PacBell was still sent to collections.&nbsp; If you are about to cancel your phone service make sure you get something in writing stating that you don't have a blance due.&nbsp; It appears to me that phone companies are automatically sending paid bills after you have cancelled your serivce with them automatically into collections which eventually ends up on your credit report.</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;&nbsp; Also, be very careful going to Mall kiosks to update/upgrade your cell phone.&nbsp; My wife has a collection on her account because she went to one of the guys working at the kiosk for At&amp;T, and he flat out lied to her and told her that she needed to get new phone numbers in order to upgrade our cell phones which without knowing/realizing she was basically getting a new cellular service.</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;&nbsp;&nbsp; What is so messed up about this whole situation, when my wife called At&amp;T about what happened.&nbsp; They told her that in order to stop have two accounts, she needed to pay an early termination fee.&nbsp; Common sense would tell you that if she already has an At&amp;t cell service why would she need it twice.&nbsp; Anyway, my wife told them to kiss off, and as a result they put the early termination fees that she was told to pay for cancelling the service into collections.</DIV> Sun, 25 Mar 2007 04:22:19 GMT antredd67 2007-03-25T04:22:19Z https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/Phone-Bills-going-into-Collections-Beware/m-p/783#M295 <DIV>&nbsp;&nbsp; I just posted under the Collections topic how a paid phone bill with PacBell was still sent to collections.&nbsp; If you are about to cancel your phone service make sure you get something in writing stating that you don't have a blance due.&nbsp; It appears to me that phone companies are automatically sending paid bills after you have cancelled your serivce with them automatically into collections which eventually ends up on your credit report.</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;&nbsp; Also, be very careful going to Mall kiosks to update/upgrade your cell phone.&nbsp; My wife has a collection on her account because she went to one of the guys working at the kiosk for At&amp;T, and he flat out lied to her and told her that she needed to get new phone numbers in order to upgrade our cell phones which without knowing/realizing she was basically getting a new cellular service.</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;&nbsp;&nbsp; What is so messed up about this whole situation, when my wife called At&amp;T about what happened.&nbsp; They told her that in order to stop have two accounts, she needed to pay an early termination fee.&nbsp; Common sense would tell you that if she already has an At&amp;t cell service why would she need it twice.&nbsp; Anyway, my wife told them to kiss off, and as a result they put the early termination fees that she was told to pay for cancelling the service into collections.</DIV> Sun, 25 Mar 2007 04:22:19 GMT https://ficoforums.myfico.com/t5/Understanding-FICO-Scoring/Phone-Bills-going-into-Collections-Beware/m-p/783#M295 antredd67 2007-03-25T04:22:19Z