Having password issues

Anonymous — Thu, 11 Feb 2010 17:47:25 GMT

I have not logged in to my account for over 5 months. When I did today I got the password and user ID do not match message. I changed my password and I am still getting the message.

Every time I log in I have to change the password.

What do I need to do?

Thanks.

Re: Having password issues

Barry — Thu, 11 Feb 2010 19:49:36 GMT

guiness56 wrote:

I have not logged in to my account for over 5 months. When I did today I got the password and user ID do not match message. I changed my password and I am still getting the message.

Every time I log in I have to change the password.

What do I need to do?

Thanks.

Make sure you're using your myFICO login -- not your Forums screen name -- as your userid. If you continue to have trouble, myFICO Customer Care can help. And don't be gone so long next time!

Message Edited by Barry on 02-11-2010 11:49 AM

topic Re: Having password issues in myFICO® Forums Technical Help

Having password issues

Re: Having password issues